AT&T

We had to drop ATT because we couldn't get any service on our phones. Dropped calls, no service, one bar//no bar etc. In a town of 85,000. We were 20 year ATT members in other states and Texas. The kicker - we paid our bill and went to another service. After a week of going to offices calling them (when the phone didn't drop the calls]. WE still have no service on one phone because ATT WONT UNLOCK OUR PHONE. My advice - think twice before committing suicide.

I made a CONFIRMED appointment with a technician that was magically cancelled unbeknownst to me. Called to see if someone could come in on the scheduled day because 1) I called out of work for this appointment and 2) was the fault of the company in cancelling the appointment. Every appointment was booked and managers do not have the option of expediting a customer order. WTH? What is the purpose of holding a title if you cannot manage issues of this capacity. Highly ANNOYED and DISGUSTED! This is why monopolies should have stiffer penalties and regulations as it relates to the consumer!

Closed my account, which was on hold while I moved in with my dying mother in law. Then when my mother in law died, called to turn my service off hold because moving back to my address, At & t/Directtv told me disconnected and wrongly charged me for equipment, I then returned to open a new account. It then turned the equipment charge, not owed, over to a collector, which dinged my credit. Essentially. I should just let them steal 144.45 because it's not worth headahe to try to get At & t to be honest! Thieves and liars as a way of business. When mother in law died, they also would not turn her internet off without a certified death certificate although I had a copy of thhe death certificate and obituary! I just gave up let them bill her checking for autopay until her account closed. The worst company ever!

I had at&t wireless. Way overpriced. I canceled my service and went with a new carrier. Was billed for the coming month, used 1 day of
service. Was told by 2 customer service people that I would get a credit for unused days. Now, after 3 months, customer service tells me they don't prorate. I paid $93 for a month of service I only used one day of. I also had a landline that I canceled, but that was pprorated. AT&T is the worst company I've ever dealt with. Would definitely not use them for anything.

If I could give 0 stars I would! I had 2 business accounts with AT&T Business for at least 4 years ( internet service). You can imagine how many bills we have as a company and it's impossible to check each and every one of them each month. I completely trusted AT&T and gave our credit card for autopayments. Two years ago without my permission, AT&T decided to add a backup service for my account without my permission, and the cost for this service was $40 monthly! I was very surprised when I checked my bill today! I called customer service and they said that they can't do anything and only reimburse me $80. What is $80 for two years payment for a service that I never asked for and never needed? I canceled my accounts and switched to a different provider! I'm very disappointed and I do not recommend this company to anyone. I trusted them and now I feel scammed by them!

I signed up for $159 per month but my bills have been hiked to over $320. Sales rep does not help as soon as you sign up. My rep was Malachi I regret being an At&T customer

Do not use ATT for anything. You can never get ahold of anyone when calling and they dug outside of our house without consent and busted our sewer pipe and flooded our house. It's been 4 days and they just keep transferring us around and hanging up on us and not fixing their mistake. They haven't heard the last from us. I have kids and we can't use our house. SCREW ATT. #dontget #dontuse #ATTdoesntcare

AT&T recently upgraded me to 1000 with a Fiber Optic Cable. Now it only uploads and downloads at about 400mbps. It was faster before I got the faster high speed internet. They are basically stealing and defrauding everyone everyday and raking in BILLIONS from this Internet 1000 SCAM. I hope during the revolution AT&T Executives are stood up in front of a firing squad. I hate liars and corporate liars even more. It's a lot of hate I know

I signed up for fiber optic 300Gbps and set dial up 10 Gbps! The crew installing the services did not tell me about this. I lost business getting disconnected all the time from the internet.
Be extremely careful about agents coming to your home unexpectedly pretending they work with the internet installing team to sell you phone services. It took me 7 days and money as I had to take time out of work to go to AT&T stores several times would not take the new phone back and terminated services because a home visit agent handled the services. The home visit agent and his manager never returned my calls. I had to pay fees to take my phone back and still appears in my account as if I had not returned the phone and internet modem! THE WORSE NIGHTMARE!

I am very upset with the service that I have received from AT&T started the service in October and been having problems with the service. Every sense sales rep lied about all the promotion and all the deals that I would get got my bill and it was something totally different and every time you call about the service they tell you to do this tell you to do that found on being deactivated twice had to go into the store for them to reactivate it. The service is just no good and I would like to speak to the CEO the manager someone who is in control of this company because I am very disappointed something needs to be done. This is how I make my money through my phone and I have been missing work every sense off and on because of the service can't pick up a signal.

By far, this internet is the most frustrating I have ever used. Terrible service your better lighting a fire calling that internet I really don't recommend this for anybody just stay away from this.

Att rip-off - When I signed up for att internet and phone service, I was told I would get $150.00 back. After talking to 4 different people at att and spending a total of 43min.on hold just to get my phone bill cleared up, I was told to go to att.com/rewardcenter to claim my cash back and found no site even exist. Try for yourself, all you will find is some very ticked off people. I do not understand how they can get away with this, but you can believe I am not going to let this go.If any one else has had this problem let me know what you did, and if it worked. I see at the bottem of the page this goes to att to. Att this is for you, you guys just think you got away with this. PS. ATT my next e-mail is to the better business bureau.The next to my lawyer.

AT&T is Horrible
They keep you on hold for hours... i was taking for 3 hours and stillnot helped to install/activate new intermate service
Everytime i called they give me wrong reasons
At the end i cancelled the service

I dont know what happened but ATT/yahoo finally did it. They made their email tool unusable. I have to sign in multiple times in a day to send or receive emails. Symptoms are all folders not populated and the inbox not updated. I have to "jiggle the handle" i. E. re sign in to get it to operate. Then fails soon after that. WTF is happening over there. I cant even get help because its all FAQs and lookups no humans!. Nothing matches my problem. And one more thing. Whats with ATT and Yahoo. Do I have ATT or Yahoo. Why do I have to log in at two sites to get my mail. I have to find another solution.

I was approached be a representative in bjs, he asked me about my bill and he said he can cut it down if I switch to AT&T, I was paying t-mobile $210 for 4 lines 2 phones and he said with first response discount I would be paying $115 for 4 lines $160 with 2 phones, I take his advice and got starting following months I was slap with $600 in charges, taxes and fees, one line was $162.45, after the first month, I really tried to make sense of why but it can't never add up, I promise my self after I'm finish paying off this 2 phone I'm closing this account in these time it's not fair to no one, so I put my experience here to inform everyone. Be careful

We have been with At&T for about 20 years now and I'm really hating them. They are shady af and so dishonest. They add extra things that you never ask for randomly and I'm so fed up with it. How is that even legal? Anytime we do anything at the store, it's never right and we always spend way more than whatever deal they have going. Without your consent, they will add on insurance and the extra upgrade fee of $6. We have been paying monthly installments on my husband's phone that he bought in full last year and the issue still isn't fixed after someone from our local store says they will fix it 3 times now. Then they say it may take 2-3 months to see the credit, just for us to repeat the entire process again every couple months. Omg. They are incompetent! AT&T is such a crappy company, trying to squeeze extra money from people and hoping you don't notice. My friend also just had a random upgrade on her line. She looked at the details and it was an "add-on" that she never asked for. What is going on over there? It's like employees are just out for extra commission or something.

Hello i was help by crystal soto Who appeared to be very organized professional and experiences sales person at this location i would highly recommend her for any future customer

Several weeks ago I contacted customer service to have my new TV in a new location hooked up. The tech center and suggested wireless connection. After TV was hung I contacted AT&A again to have tech come to install. After spending more than 40 minutes online with customer service, I had an appt for the tech to come on that Friday from 8-12 pm. Come Friday by 12:30 pm and no tech I contacted customer service and was told I have no appointment scheduled to come
Yet i had 3 wireless minis delivered by UPS the day before. It is not the first time i have had trouble with customer service
They are lousy
And the bouncing around they do is mind blowing. They transfer you as many as 3 times in 9lone call.