AT&T

Transferred 5 times in one day with a promise that a Supervisor will return my call. Day two transferred 3 times no response or results. Day three transferred twice no results still cannot help. Searching for a better service wireless and TV. Been with Att for 20 years. Time to move on!

Very unreliable my phone has been on sos mode for far to long i am in school and i would like to be able to listen to my nba youngboy but i cant because you are not handling your business over there turn back on the internet before i tell my teacher on you thanks.Also while you are at it lower my phone bills because i am going broke over here love me.

I had both AT&T and DirecTV for 2 years. Absolute worst customer service ever! Do yourself a favor and trying call their customer service line when you're not buying a product. The most frustrating experience ever. I was promise some things to get me to get them and i never got them and every month they change the amount i get charge and when you I had both AT&T and DirecTV for 2 years. Absolute worst customer service ever! Do yourself a favor and trying call their customer service line when you're not buying a product. The most frustrating experience ever.

I was in Verizon. They told me if I switched they'd pay off my phones. I switched and they only paid half and basically said tough luck. $#*!ty people, company, and service. Stay with literally anyone else.

I have been with ATT for close to 8 years now, and in the last two months had to place multiple calls to their CS. On all but one occasions they tried selling me something, were extremely slow opening their applications and looking up my account: every call lasted at least half an hour where reps repeated the same phrases over and over again, barely spoke English, and lacked basic understanding of how their systems work. I ended up on a call with one of the supervisors who while not fluent English, managed to be quite condescending and ask me to save everyone's time and hang up the phone while still not resolving the issue or even identifying the root cause- no cellular data on 2 lines on an 'unlimited' plan. I will be looking to switch ASAP. For the premium ATT charges I would expect superior customer service, my experience was the opposite.

It's sad how much money AT&T makes a year and on Christmas they make their employees work! Your employees are the ones that make you so much money! Do better AT&T, hell Walmart lets their people off. What a $#*!ty company

They don't mind taking your money but when their equipment fails they are no help at all I've been on the phone for hours over the past four days just to speak to somebody about my TV boxes not working

A rep from att had me switch over to att my bill never stayed the same. They told me it was cheaper than my service first week I was informed I had no hotspot multiple things that I had originally with my other service. Customer service was very bad from what I was used to. I was told they would buy out my old bill that was a task. So i decided to go back to my original service so they charged me more than original service cost me to leave. It was suprise with them every two months at least none in my favor. Im gone now and will never return to phone service again learn how to treat the people that keeps the business around a lot better