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AutoLoss has a rating of 3.4 stars from 282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AutoLoss most frequently mention insurance company, value claim, and state farm. AutoLoss ranks 2nd among Car Insurance sites.
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Autoloss. So thankful I called you to take my claim. Insurance was low balling me on a total out for hail damage at a insulting $9000 for my 2002 Excursion. Monica and her team turned around and made my return $16,500. Very easy to deal with. 100% recommend. Thanks again!
At first, she communicates very pleasantly, but that is the only time. After the initial conversation, it becomes difficult to reach her by phone. When you call, her assistant suggests sending an email and waiting 24-48 hours. Sometimes, she forgets to respond. When you call again, her assistant reminds her, but often the response is brief and raises more questions, leading to another 24-48 hour wait. This process can take weeks to answer a small question. Occasionally, she does come to the phone, but she is unfriendly and rushes through the conversation without resolving the issue, causing more frustration. Initially, she promised to help me get fair compensation for my car's diminished value and to assist me throughout the entire process. However, when the insurance company offered less than 25% of the appraised value provided by Monica, she advised me to appeal in small clams court and then abandoned me, stating she couldn't help further. Working with her is frustrating and yields poor results. I would avoid her.
Ladies and gentlemen,
I am a pure skeptic and I ask detailed questions to lower risk. After asking Monica around 50 tough questions, I was convinced auto loss DOES NOT WORK FOR THE INSURANCE COMPANIES! This is is huge because they do not generate their business from the insurance companies, rather they challenge them to get you fair value for your vehicle.
My insurance company U$** was acting in bad faith for my vehicle. They claim to use a ridiculous program called CCC. This is an unfair double dipping mechanism designed to unfairly lower your appraised value on your vehicle to save the insurance company big money.
My Acura was valued by insurance criminals at 60% of value. Monica fought with them tooth and nail and realized they were not being very fair, only raising their offer by $500 each time. Monica stuck to her guns and we went through the entire appraisal clause and Monica never asked for a penny more.
I would absolutely use Auto Loss again and I will always fight for what's right. I would not be surprised if the unethical insurance companies aren't actually paying people to leave bad reviews against auto loss because they are not on the insurance company pay roll. BE AWARE OF APPRAISERS WHO ARE ON THE INSURANCE COMPANY PAY ROLL!
Craig
Allstate hit me and I purchased a diminished value report. I cashed a check for $6000 thanks. The claim took a few weeks but well worth my time.
Products used:
Do report
Outstanding service! I have never had a diminished value claim to file for in the past so this was all new to me. I looked it up on the internet and read many articles on the topic. It seems you have to meet certain requirements like (you have to own the vehicle, no liens or loans or the money will go to the lien holder and not you. After all it is still currently the lien holders vehicle until it is paid off, not be at fault, file for it in a certain amount of time, and prove your diminished value loss. This proving the loss is something that the insurance company will reject your claim on. You send them stuff and they say you did not prove your loss, You then send them more stuff, and they again say you didn't prove your loss. It just goes on forever.
So I contacted Autoloss and after I told them I met the criteria of not at fault, I own the vehicle outright, Had the repair bill in hand I was told that for $325.00 they would get everything in order for my diminished value claim. They said if I didn't get a settlement for at least that amount I would be refunded the $325.00 So nothing to loose and everything to gain I agreed and hired them. 3 days later I had a report, with PROOF of diminished value loss. Proof in the form of a very detailed report showing comparable vehicles with similar mileage and zip codes ect. Autoloss sent it to the Geico adjuster after I read over it and approved it. 10 days later I had a $12,000 (yes twelve thousand dollar) check from Geico.
I am thrilled with this company! I hope I never need you again, but if I do get hit again you will be my go to.
Thanks again for all of your help.
Tip for consumers:
do it
Products used:
diminished value claim
SCAMMERS STAY AWAY
THEY PROMISE YOU A REFUND OF THE APPRAISAL MONEY IF THE INSURANCE DENIES YOUR CLAIM AND WHEN IT GETS DENIED THEY NEVER REFUND YOU A PENNY
BE AWARE OF THESE SCAMMERS
Tip for consumers:
Stay away
Products used:
Appraisal report
This client refused to follow the process at Autoloss. He would not show us any information on what the insurance company sent him so we could help him. He stated if he did not get his money back he would try to ruin our company. I can forward the email thread to any prospective customer. Thanks, Monica Fisher Owner of Autoloss
I was very impressed with autoloss. Monica was friendly yet she knew her stuff. I was able to get an additional $5000 from hiring them. Great job
Thanks so much and It was a pleasure working with you. Monica Fisher
State farm stated they had never heard of diminished value. They have a ton of lawsuits against them. I found autoloss and got a check for $5000
My insurance tried to give me $7700. I called up Monica at auto loss and she was able to get that price up to $13.5k. So happy with their service!
Tip for consumers:
Do it! It will be worth the initial cost for sure
Excellent company. I will always use them. Amazing service with low fee. Money back guarantee. I should have called them earlier.
Thanks so much for the kind words. Monica Fisher
Monica and the Auto Loss Team are professional, detailed and made the process easy to do. I would highly recommend them!
Thanks so much Brad. Monica
I highly recommend autoloss! Very seamless process! Monica was fantastic! I was able to get 5 times my insurance offer!
Great company great service. Thank you i got my report and some common knowledge that i am very thankful for
Tip for consumers:
great people
Products used:
demished value repoirt
Thanks so much. Let us know if we can ever help you again. Monica Fisher, Owner of Autoloss
Excellent job. I hired autoloss and they did not let me down. I was impressed with the skill level and my claim was resolved
Products used:
An auto appraisal
Monica and the staff worked magic. I settled for a lot more money than I had even asked for initially. Pure magic. Nice job. A happy customer
In my opinion this people are a professionals in how to take your money and do nothing for you! My recommendation stay away and save your money.
I would autoloss again for my diminished value claim. They did everything for me and a big check for me,
I am so glad you are happy. Customer Service is everything to us. Monica Fisher Owner, of Autoloss
I truly appreciate autoloss. I was able to get an additional $5500 after hiring autoloss. I am very glad I hired autoloss. Sg
Products used:
Car appraisal
Would not let me explain myself, had title knowledge about diminished car value. Hung up in my face claim she is the owner...
Monica stayed on top of my insurance company's adjuster and got me $4600 over the original settlement amount
Avoid this place at all cost, they just want your money, wish I never ran into autoloss, would not recommend to anyone
Excellent and expedient service on on total loss for our luxury vehicle. We are grateful for the service snd expertise. Thank you AutoLoss!
Monica is a scam artist. She talks fast and responds immediately when trying to collect the $325.00. It's not until you get the report that you receive the instruction manual to inform you what you will go through with the insurance company. To include getting physical vehicle appraisals from car lots all while having to deceive them because they won't appraise a vehicle for the purpose of DV. On the actual "DV Report" She put a pre-accident value on my 2018 Mazda Mazda6 Turbocharged Grand Touring of $33,250.00. Hilarious. My cars MSRP brand new was under 31k five years ago brand new. It now has 65,800 miles. She commented about the condition of the interior, exterior, and dashboard. She's never seen my car. The report had features that my car does not have and was missing many features my car does have. Monica had my vin number and listed it on the report. She's "written more than 30,000 DV claims herself", but can't accurately identify a vehicles specs and features. According to the report, my car has fog light, Xeon headlights, ventilated seats, dual power front seats, leather seats, supposedly four wheel drive, etc, all of which my vehicle does not have. The report does not mention the features my vehicle does have such as turbocharged engine, sunroof, heated front seats, dual zone climate control, Apple CarPlay, or leatherette seats. Google my vehicle with no vin and see the accurate trim features. I sent emails noting discrepancies in the features, I questioned her valuation exceeding my cars brand new MSRP. Monica didn't respond to all of them. She responded we can remove the fog lights and then submit it. PS Monica Fishers report has disclaimers absolving her and her company from accountability for report accuracy and omissions. After bringing this to her attention, she said she had the correct trim level. I asked for a refund. I told her I was not happy with the product, Monica refused to give me a refund. Do not do business with this company.
Tip for consumers:
Monica continues to avoid the issues directly sited in my complaints and reviews. She continues to try and put the onus on me. $325.00 rip off.
Products used:
Monica Fisher "prepared" a DV Report. I refused the report for quality and accuracy. It was never submitted to my insurance company. It is an embarrassment
Great team at autoloss. I had $750 and went to $4500. The fee is only $250 great investment. Nguyen
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Auto loss provides Diminished value automobile appraisal services. Get a fair insurance settlement for diminished value or total loss claims.
$6000 is great for a DV claim. It was a pleasure working with you. Monica Fisher Owner of Autoloss