Overview
2Checkout (now Verifone) has a rating of 3.1 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. 2Checkout (now Verifone) ranks 9th among Payment Processing sites.
I was using 2checkout in the past but the account went dormant due to inactivity. Reached out to the support and they said to create a new one. After creating a new one (submitting all the documents properly), they simply denied the approval request. Very disappointing to see the behaviour of the 2checkout team.
Some of the agents, particularly Anca T. And Carmen A. Were very responsive and thorough with their investigations.
The assistance provided was wonderful. I really appreciate their dedication.
Thank you for your kind words, Bogdan! We will be sure to share your feedback with them!
Wishing you a wonderful day ahead!
Hi Guys, my account is under restricted mode and I don't know why.
Please let me know.
Thanks
The payment system's support is always fast, efficient, and friendly. They provide clear and helpful responses, ensuring a smooth experience for our users.
Hi Svitlana,
Thank you for your kind words! We are glad to hear our support has made a positive impact.
Wishing you a beautiful day ahead!
They are the best. They are quite responsive in resolving queries.
Hello,
Thank you for your wonderful review!
We are happy to hear you had a great experience with our customer service team.
Your feedback means a lot, and we look forward to continuing to support you!
My experience with 2Checkout's ticket system has been very positive. I particularly appreciate how quickly they respond to inquirie
Hello,
Thank you for your kind words, Moises!
We are happy to hear you have had a positive experience with our support team.
Wishing you a great day!
Very good service.They solved the issue within short time. Many thanks
Hi Kamrul,
Thank you for sharing your experience! We are glad we could assist you promptly.
Have a wonderful day!
Thanks For Support Team they solve my issue in express way. Thank you.
Hello Pierre,
Thank you for your wonderful feedback! If you ever need assistance again, we are here to help.
Wishing you a fantastic day!
I have been using 2checkout as a payment system for 20 years. It has always worked correctly. Unfortunately, since they implemented payments through PayPal, it has become complicated for my clients. The payment entry has become complicated and some of my clients do not want to use PayPal.
Hello Pablo,
I hope you are well!
Visa and Mastercard are not directly available anymore as payment methods for the account type that you are using.
Starting with July 30th 2021, transactions made using VISA and MasterCard can be processed via PayPal, by either linking the card to an existing PayPal account or using the Guest Checkout option, if available. (PayPal availability and functionality limitations can be verified on their website: https://www.paypal.com/ro/webapps/mpp/country-worldwide)
I'm afraid that this is not a feature that can be changed at the moment, we apologize for any inconvenience that this may have caused, and we appreciate the feedback!
Thank you for your patience and understanding!
I have been using 2checkout since 2001 so it's been more than 20 years until now! I don't use any other payment gateway companies.
2Checkout is very safe to receive online payment and the customer service is excellent too!
Hi,
Thank you for being with us for so long! We are happy to hear that you find 2Checkout safe and our customer service excellent. Your trust and loyalty mean a lot to us.
Have a great day!
- Visit Website
- Alpharetta, GA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Hammad,
Thank you for your honest feedback. We apologize for any inconvenience you may have experienced. Please know that there are many factors that are taken into consideration when an account is reviewed.
In general, all restrictive actions we take are to protect the partners and the customers from any negative scenarios. The most common reasons for closing accounts are generated by fraud scenarios, elevated chargeback rates, and consequences of banking regulations, among others.
More details can be found on the Terms of Service that you agreed to when you signed up, where you can find an overview of cases where closures may be enforced. For further assistance regarding your account status, you can reach out to underwriting@2checkout.com.
We can certainly understand your disappointment and we regret that we are unable to meet your business needs and wish you the best of luck in the future!