AvasFlowers.net

I ordered a flower arrangement from them based upon the picture in their web portal. What was pictured was full of colorful flowers, what was delivered was literally half the size and mostly greens, not flowers. Clearly bait and switch. I contacted them about this and they said if I read their policy it allows them to substitute and make changes as they see fit. Basically, doesn't matter what you order, they decide what you get. Do not use this company, unless of course you want to get taken!

I ordered based on the photo online. It had white lilies, yellow roses and purple lavender. Half the flowers, especially the white lilies, were not in the order delivered. The delivered product is not as stunning as that advertised.

What I ordered from the picture is not all what was received! I ordered a beautiful plant with multiple types and a beautiful flowering part. The plant received had no color and was even in a different shape. I do appreciate that it did arrive on time but for the cost the plant was ugly. And the basket and now were too. I don't plan on using Ava's again.

I ordered an arrangement for my sisters funeral last month and what was sent looked nothing like the arrangement on the website. The lilies in the arrangement were wilted and not even arranged throughout the arrangement, there was no bow on the vase, and they did not attach a sympathy card saying who the flowers were from. Avas Flowers has very poor quality, prices are high, and they charge an additional $18.93 service fee. On their website they show they are a five star company and I'm unsure how they arrived at that. I definitely have learned a lesson and will never use this company again.

My first order was not delivered when it was supposed to be. I called the company to question this and they submitted a second order. When the second order came it was not a fraction of what the pictures showed online. There were a total of 10 stems, two of which were dead, and one of them was dying. I had to call customer service no fewer than five times getting a different result each time before on the fifth time I finally connected with someone. Now going online I am seeing abysmal reviews and I see why. Do not order from these people it is a waste of your money and your good intentions. Avas flowers should be ashamed. I only rated avas flowers one-star because zero Stars was not an option on the computer!

I was sent this crap from AvasFlowers... this was suppose to be two dozen roses... I will never use them... I wanted to cry to see how this company do not know how to ship flowers... this would have been a disaster... it Was sent to cheer me up... it made me feel worser.

The flowers were fresh and artfully done. We were more than pleased Thank you Ava Flowers you made a big hit! They were beautiful! They were so pretty that they used them on the pulpit! My husband was proud of me for doing such a good job!

This company acts as though it is local to your area. It is not. They overcharged me and tried to switch my order. It took me an hour to cancel the order, which they said the refund would be deposited in 7-14 days. I had to make numerous calls to report fraud.

I made a mistake of ordering from this company, I got a text saying, the flowers was delivered. I called my friend to verify but they had not been. I finally got a hold of someone after trying several time and being hung up multinational time, I was also transferred and then again being hung up on! After I finally getting a hold of some one they wanted another 20.00 to deliver the flowers. Order at your own risk!

I just recently looked at all the oor reviews. Last weekend I had ordered flowers. It was all wrong. Wrong flowers wrong price. Unable to get a hold of anyone. Calla get getting dumped and unanswered. After paying large price for flowers and receiving something I didn't even order.taking a pic and trying to email them. Nothing.
This company should not be allowed to operate anymore. Special moments and important moments that are in need of flowers and then a terrible and large waste of money in the process. Terrible company and very unethical.

I wasted my money using their website. I ordered flowers for a family where a member had passed. Instead of them delivering the flowers to the correct address, they delivered them to me. I found them on my porch at 3:00AM. Four days later. When I contacted them Omar said it was all my fault.
Never do business with these people!

Poor value, when I asked my girlfriend about the delivery experience she told me the person was borderline rude. I also was genuinely shocked when I saw how small the bouquet was. I well understand delivery expenses are a non trivial amount, but I still found the size of what was delivered very dissapointing.

This place is the worse. Called them almost 10 times to confirm my order n was told the order would be delivered. Now the funeral is over no flowers n they still asking to deliver the flowers. These ppl are dumb as hell with no common sense. The funeral is over y would I still need the flowers. If u order from these ppl expect drama and bull$#*!..

Stay away, they do not stand by their word. Ordered flowers that were to be delivered the next day and received confirmation of that 3 times. By the end of the day it was pushed back 2 days. Do not order from this site.

I ordered a premium beautiful arrangement for a funeral. What I got was less than what was pictured. I sent pictures and told them I was not happy with the quality of the arrangement. The argued that it was the same quality as the pictured arrangement, her main point was that they were both white and yellow. I asked for a $20 return as it qualified as their standard size. They refused. I wished I had read the reviews.

As owner of a flower shop I have been told by many customers that have tried to order flowers through Aves.
What a mess people are so overcharged. If I except an order from them it isn't for enough money that their customer has ordered... Normally I don't feel any orders from them but ever so often if they got enough money and I know I can make it look like it should I will because I know if somebody is really wanting to send flowers.
One of our customers told us that he was charged another $45 for a Mylar balloon. Then the same customer was told that it could not be delivered because they could not get a driver out... What a line
Then the next day I had another customer same sort of situation so if you want to spend your money wisely call a local flower shop in the town and make sure they have a phone number and address in the city you're trying to send the flowers
This place is just called an order taker. They take your order they take your money

Thank you for the lovely arrangement you created for the widow of Deputy Bobbie Gilmore. Veterans Cemetery doesn't allow flowers to be left at the graves so I asked for something very nice for my dear friend of 40 years.
It was delivered on time, tastefully arranged and perfect for his wife to let her know she was loved.
Thank you for representing my love and respect from Florida.

The florist that sent the flowers to my sister happened to be the florist she used for her wedding 20 years ago. They did a great job and the flowers were so fresh they lasted over a week! Thank you so much!

I thought I was using a local florist when I ordered flowers for a friend's 60th birthday. First, I was told what I ordered was unavailable so they had substituted with a dozen red roses. I expressed my dissatisfaction with this to a customer service representative who said she understood. Next, I found out the flowers would be delivered a day later than I scheduled. I ordered the flowers 2 days before my friend's birthday and they were going to be delivered by UPS a day late. The final straw was what they actually sent was different colored roses that looked awful. She said that they had finally perked up. It was embarrassing and expensive. Will NEVER use this company again. Wish I had seen these reviews. Very misleading when I googled a flower shop in the town where my friend lives. This came up and I thought it was local.

I asked to substitute the red roses to white roses for sympathy bouquet. The representative said it will be changed. I agreed to purchase the bouquet because it will be changed to white roses. They delivered red roses. I am devastated because in our culture, we don't give red roses as sympathy bouquet... Totally sad and disappointed. If she would have said, it can not be changed to white roses, I would have not purchased it.

Mother did not receive 2 dozen Pink Roses or Personalized Gift Card I paid extra. Total order over $170.00! Avas substituted mixed flowers - see mixed flower photo this is in NO WAY a substitution for 2 dozen pink roses ordered from photo on website. Hope someone contacts me right away from AVAS with an apology and deliver's Roses to Mom before this weekend!
Do Not Recommend Ava's at this time until they make this Right!
Dissatisfied Customer!

I will never use this florist network again. In my opinion they hide behind a broad substitution policy to give people whatever product the network has, not what you ordered. The bouquet I ordered wasn't remotely what I received. Plenty of other reputable florists out there to use. Avoid.

I ordered a flower arrangement for my daughter and it wasn't going to be delivered the day I ordered so they said they would upgrade it. What she got was 10 long stem roses in a vase. No greenery just roses in the vase and leaves on the roses look dried. Not worth the money.