AvasFlowers.net

Would've given 5 stars but balloons had Happy birthday written in Spanish I paid almost $150 for this order they should've gotten in right also ordered from this company earlier this month no problem. Will change to another company going forward because consistency is important to me.

This company is not local but they advertise to make it look like they are in your area. Flowers weren't fresh. Barely lasted 5 days. They added about $40 in service charges to a $60 order. Flowers didn't even come in a vase as ordered. They just tied them with a string. Such a rip off. For $100 you could do so much better for a bouquet of small roses (not long stem). My husband wanted to do something nice and he feels terrible at what they sent for the money he paid. It's the thought that counts but save your money if you're looking for something special.i repeat this is not a $100 bouquet of flowers.

My husband ordered a Valentines day arrangement and we never received it, and getting in touch with someone at this business was impossible. Do not order from here cause you will waste ur time and money.

Ordered flowers for Valentines' Day delivery on February 5, my credit card was billed that same day. There was no delivery on Valentines' Day, or at least through mid-day on the 15th, despite the fact they were reporting as delivered (reported 6:56 delivery against a 7:00 deadline, suspicious?). Tried to reach customer service from Wednesday evening to mid-day Friday - unable to reach a person, just using automated system (which repeats their erroneous delivery occurred).

Additionally, when I Googled looking for a local florist, they came up. They are not local - they are national, and apparently contract to local florists for purchases.

As of this writing, I have not received any feedback. They received one star only because the system would not process zero starts.

You have to search deep into their website to realize that they make no promises regarding delivery, especially with regard to holidays. No warning whatsoever when ordering that it may not be delivered in time. Not a bad company if you want your girl to get her flowers 4 days after Valentine's day. And customer service is unreachable.

I ordered a very large arrangement for my mom's funeral and what was delivered was puny and did not come close to the quality depicted online or justify the cost. Highly disappointed and will not be using going forward. The photo with the portion blacked out is what I received. This is not reflective of an almost $200 purchase.

Wanted to send my dad flowers because his father passed away. I paid for expedited shipping. The flowers never showed up. We called a total of 5 times trying to get resolved. They told me they would have it delivered first thing the next day. I told them to call my dad or ring door bell and if they never answered it that they could leave on porch. They never did any of that. My dad never received. $120 bouquet plus the $$ to expedite and never got them. Absolutely horrible service. I would never recommend them to anyone!

My husband wanted to surprise me for my birthday. When he place the order they sent them to the wrong place in a different City 5 hrs away. He called to cancel because I was no longer at work and they refused. This was a mistake on their part and they refuse to give my husband his money back. Very poor customer service. They did not honor customer satisfaction. We will make sure not to use their service again.

If I could give a 0 star I would. My sister bought me flowers for my birthday and after sending her a picture of what I got compared to what she ordered is a huge upset. I don't know how they are still in business. But don't order from here. The top is what I got and the bottom is what was advertised.

I've never seen such a disgusting and incompetent vendor for flowers. I ordered an arrangement that looked beautiful on the website but what was delivered was simply insulting, it wasn't even a third of the flowers on the website and looked like a ten-year old child had arranged it. This vendor should be ashamed to sell such crap to their customers.
Never buy from them!

Thought this was a brick and mortar shop in Mason, Ohio. It isn't. Order a $64.99 cornucopia basket with orange and yellow flowers. What was deliver was a standard glass vase with yellow, red and pink flowers. When I tried to contact them to complain, I could only click on "didn't get what I expected" and was set to a site concerning their substitution policy. This was not a substitution, it was flat out the wrong thing. Finally called the number to place an order and got customer service. They did make it right. The person who received the flowers noted that they came from two different florists. If I wanted the flowers out sourced I would have chosen 1 800 flowers.

I order a baby boy floral arrangement, large, to be delivered for a new baby boy. I also paid for balloons to be added. Delivery person showed up with no balloons and went back to grab some. The flowers delivered had no baby boy/blue hints at all, floral arrangement is small to medium. Extremely disappointed and I am here to see these in person. Not happy and would never recommend again.

Also, cannot speak to anyone, online or by phone about my order. I feel ripped off and I am extremely upset. Worst floral arrangement that I have ever paid for.

Will not make the terrible mistake of ordering anything from this crappy so called company again.Wish there was a negative star option because that's what the deserve. This review is asking for proof of purchase. Can't give one because they never got delivered.

Customer service never picked up. Just a recording.
The supermarket delivered my $95 bouquet. Complete rip off no balloon no card and no florist. Hit the vase or purple flowers as shown. Threw away my money and this was a special person to me.sun moon and star bouquet. This is not the cobalt vase mentioned. I balloon and no card. Very small cluster bouquet. Not $95. And no customer service. Very dissatisfied and disappointed.

Ordered flowers at 10:30 am to be delivered by 1:00 pm to a local funeral home. Just found out about my fathers death that morning. Paid for expedited service. Flowers delivered the next day at 2:30 pm! No refund! The "Customer Service" associate took great pleasure in me getting upset the cocky little bastard. Having my CC company deal with them. Had I known...

NEGATIVE 5
Me and
Husband sent flowers to my step daughter who lives in another state. All she asked for was for us to send her some flowers to school to make her feel special on her birthday. When she sent the picture of what she got, I was very very disappointed. It looks absolutely nothing like the picture. I read where it said they would try to make it similar but this is not similar. We paid $100 plus for this, a $1 tree looking bear and a card. Soooooo embarrassed. Never ever using these people again. I can't even get in touch with nobody.

I ordered an arrangement for my stepmother for Mother's Day, I ordered Artist's Design: Lovely Lavender... there was NOT one lavender flower in the bouquet. I paid extra for a larger bouquet she received a small bouquet. When I called to complain they were going to have someone pick up the bouquet instead of just issuing a credit. I will never use this company again.

Ordered flowers for my wife on the 17th which I never do because it's honestly way too expensive and stupid to buy dead for family members. It took until today for them to get them but only after calling these people three different times. Now that I see the reviews for this company online, I realize why, besides a corporate entity is there to make money not keep their customers happy and this is just another company that proves that point. I will never use them again.

Placed an order for delivery, with a rush. 24 hours later, when the order should have already been delivered, received an email that there was an issue. I called and got passed around to three different people, who all had my order info, but asked the same questions over and over. Eventually I got left on hold, and then hung up on. Called back, now I'm irate. They tried to say their delivery people could now not deliver. DO NOT ORDER from Ava's Flowers, not reputable. Still on hold, ok'ed a different arrangement and still they are playing the game. Can't do less than one star, that's a problem.

I know they say it may not look exactly like what it did online but this wasn't even close. My kids could have put something better together than what I got. Was very disappointed. The delivery response time was fabulous but that's about it. Embarrassing to send those kind of flowers to somebody

We were both embarrassed and horrified at the lavender sympathy spray that was sent in our names for our deceased relative in the funeral home. What was supposed to be a medium size spray, contained 9 roses, 7 of them drooping and dying and chrysanthemums that had petals crushed and falling on the floor. I left a message for a supervisor to contact me but have not received any response. I paid $183.47 total for this gross spray. The order number is #*******. Janet J.

Is very sad that a company with so many positive reviews would have not delivery the flowers to my father's funeral, never received a call or an email saying anything about it. When people are going through tough times the last thing we should worry about is some flowers to be delivered on time. Very bad service, I have never leave a bad review even if I didn't like the service but what this company did specially during that day is unacceptable. So unprofessional.

I place a flower order for same day delivery at 12:00 noon and was promised a same day delivery, only to get a urgent text 2 1/2 hours later confirming that my order would not be delivered until next day.
I specifically ask when I initially place the order if the company was local and if they could ensure me a same day delivery and the representative answered yes! There flower are beautiful, however I have found their customer service and overall service to be sub-standard! I would not recommend this service.