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AvasFlowers.net has a rating of 1.2 stars from 682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AvasFlowers.net most frequently mention customer service, next day, and local florist problems. AvasFlowers.net ranks 265th among Flower Delivery sites.
I ordered some flowers to be delivered to a camp in Pennsylvania, USA (from UK) where my daughter is working for the summer, as it was her birthday. So I chose this company from a google search for that area. Easy to order and the flowers were delivered on time. Although I only ordered a small bouquet (trying to keep costs down) the quality of the flowers looked good, and some buds were still to open when they arrived, so would have filled out a bit more. Happy with the service and was updated when they were delivered.
I am sooo sorry I placed an order thru Aves Flowers. Their website was easy to navigate and use. However, once the order was placed with an undisclosed service fee and a rush fee for delivery before 2:00 pm. Sun was sunny. Weather was not a factor. Could not get in touch with customer service. Could not get an answer on line. Recieved a text that the arrangement was delivered…. GUESS WHAT! Not recieved! 30 years of service? BEWARE.
I'M SO UPSET,,MY 6 YEAR OLD GRANDDAUGHTER RECEIVET 3 LITTLE ROSES AND BABYSBREATH, INSTEAD OF A BASKET OF FLOWERS WITH A STUFFED ANIMAL AND A BALLOON.AND I HAD TO ARGUE WITH THEM TO GET IT DELIVERED.I WILL NEVER ORDER FROM THEM AGAIN
Date of experience: December 30, 2022
My son received the flowers but not on the good day and the box of chocolates never arrived. I will not order again.
Date of experience: May 13, 2023
I spent $103 on a "As Shown" Princess for a Day floral arrangement for my sister's birthday on March 11,2021. When she sent me a picture thanking me for the flowers I was shocked by the product delivered. It looked NOTHING like what I ordered. It was skimpier and less full as well as having different (cheaper/cost effective) blooms. I could have gotten the same product from the local grocery for $40. I had it rush delivered, used a code for free delivery, there was also a service charge of $20. I called customer support in which I was told should would get a replacement and I would get an email updating me about the replacement. I never got an email and my sister never received a replacement arrangement. I called the next day and was told that it would be resolved. It is now March 15ht and they have not fulfilled their commitment to resolve the issue. I have not heard from them. Avas Flowers is a scam. Also check the website consumer affairs. They are a 1 star operation for obvious reasons. I tried to post a review on Avas flowers company site and it did not post. They only show the best reviews and discard complaints. I would give them 0 stars if it were an option.
Date of experience: March 15, 2021
Ordered balloons online in the evening and were delivered on time the next day. The recipient loved them!
Tip for consumers:
$60 for a few balloons, but if you need an order fast this company did a great job.
Products used:
Balloons
Date of experience: July 10, 2023
STAY AWAY - AVAS ARE A FRAUDULENT COMPANY!
Avas Flowers are fraudsters and thieves. They aren't a florist, they're a call centre who sub-contract work out with massive profits lumped on. They missed the delivery date for my order, a date they themselves offered me, then when I cancelled my order, they called my girlfriend (ruining the surprise) and asked her if she would still like them, even though she had nothing to do with it, I was paying. After I cancelled the order they left the flowers at the front door without even ringing to bell - my girlfriend was in but came across the flowers abandoned outside - and now Avas aren't replying to e-mails. The only thing they were able to do efficiently was take the money out of my account, avoid this company!
Date of experience: November 18, 2018
Arraignment for a friend very i'll in hospital.
She stated a very bright spot in her day! Was a balloon and flower arrangement with bear.
Date of experience: May 25, 2023
Completely botched the order for my 5 year anniversary. Not only did they miss the deadline they were going to miss the day completely. Offered a 15% off
Tip for consumers:
Run away as fast as you can
Products used:
None
Date of experience: March 4, 2022
I mean horrible. Things I ordered wasn't received. Horrible customer service care support. Run for the hills to a different florist company
Products used:
None
Date of experience: April 6, 2023
Was ready to push the button to order with "free delivery"...then the $24.95 Service Fee gets added!
Tip for consumers:
I think it stinks that a company can advertise a "Sale" and "Free Delivery" then add an outrageous $24.95 service fee at the end to make up for the "Sale" and "Free Delivery". Terrible company.
Products used:
I did not order because at the very end they slap on a $24.95 surcharge after luring you in with "FREE Delivery". What a SCAM.
Date of experience: July 28, 2023
Gift to daughter for Easter. She was surprised and loved them. She had made a comment that she hadn't received an Easter basket since she was a little girl. This was her Easter Basket from Mom.
Products used:
Flower arrangement
Date of experience: July 9, 2022
Excellent customer service. I will return to do business again and will recommend to friends. Thanks
Date of experience: April 28, 2023
You will check out with a amount you agree to pay then you will get a email with a hidden $20 fee that you never agreed to pay! Beware stay away from this scam!
Date of experience: December 2, 2020
They are not a legitimate company. They will not deliver. They will up charge everything. DO NOT ORDER.
Tip for consumers:
The company popped up first when I searched florists in the area. I cannot believe they are able to get people so easy.
Products used:
None.
Date of experience: February 14, 2024
It was very easy to order and it arrived promptly at the destination according to the delivery instructions given
Date of experience: May 13, 2023
I ordered my wife a Bouquet for her birthday they showed up old looking in Wilton I sent a picture to customer service and they told me the flowers were in acceptable condition!
Date of experience: June 19, 2019
If I could, I would give this company no stars. I ordered a bouquet for my grandmother's 96th birthday, and I wanted it to be extra special. Her favorite color is blue, so I ordered a bouquet that was supposed to come in a blue vase with a blue ribbon, and it had yellow roses and dark purple flowers with white lilies. I paid extra to get the large bouquet, which was supposed to be even nicer than the one shown on the website. I also paid extra for a "Happy Birthday" balloon. The bouquet that was delivered was nothing like what had been ordered at all. It had totally different flowers, it came in a clear vase, and had a white ribbon. And there was no balloon at all. Not very many people have a grandmother who lives to 96. I feel very fortunate to have her, and I wanted her birthday flowers to be extra special. Instead, they look like washed out weeds that were plucked from a field. Absolutely shameful! When I called to complain, the customer service person asked if I wanted a partial refund. Really?!? That's this company's solution to the problem? If I had wanted to save money, I wouldn't have bothered ordering flowers in the first place. They advertise as a family owned business, but they are nothing but a scam.
Date of experience: August 12, 2020
I was both pleased and displeased with my order. The flowers were beautiful and tastefully displayed. I was displeased with the very high delivery charge.
Date of experience: December 18, 2022
The gourmet fruit and snack gift basket was delivered timely. The recipient reported the basket was "gorgeous." Adding, "the pineapple was the perfect ripeness."
Date of experience: January 26, 2022
They were gorgeous. I loved the vase they came in. The quality of the card and the flowers were absolutely beautiful
Date of experience: May 13, 2023
The flowers I ordered were delivered in a timely manner. The flowers were fresh. I highly recommend this florist.
Date of experience: May 17, 2023
What I order and what was received were very different. For the money I expect what I order or close
Products used:
Flower delivery
Date of experience: April 19, 2023
Never again, never again, never again, never again, never again, never again, never again, never again, never again, never again, never again, never again, never again, never again, never again
Date of experience: March 16, 2020
DON'T USE Ava's flowers!
They sent something to my mom that looked absolutely nothing like what I ordered. Half of the flower were DEAD
A TOTAL SCAM & RIPOFF
Tip for consumers:
I wish I had read OTHERS Reviews
I would NOT HAVE USED them
If I had.
Products used:
Flower arrangements
Date of experience: May 13, 2023
My sister just now found out that I sent her flowers from a couple of weeks ago... Very dissatisfied.
Date of experience: April 19, 2023
Beautiful flowers, prompt caring delivery to an invalid, Really boosted her spirits. Out of state internet order.
Products used:
flowers in a vase
Date of experience: March 28, 2023
Sending flowers online is easy at Avas Flowers. Our reliable flower delivery services will get your flower arrangements there fast and cheap.
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