AvasFlowers.net

This company will purchase your flowers from the local florist and you will find yourself paying for an already overpriced bouquet that they charge you 10 dollar delivery fee, and if you digested that they throw another 30 dollar service fee (?) at you right before checkout. So you are paying more then 100 dollar for a tiny bouquet that is not worth more than 25-30 dollar.

I ordered $160 of sympathy flowers to be send to my best friend's dad funeral in another state that I could not attended. He was an Asian man with an Asian name, so the name did not match exactly on the delivery, and the funeral home would not accept, as I was told. They called me about the problem so I gave the sons name and contact to be delivered to the house. That did not happened for whatever reason, so they called me a few days later and told me the situation. The funeral was last week so too late to deliver anymore, so I ask for a refund. They told me they could do a partial refund which I have no choice but to agreed to. But they never sent any refunds after months of waiting.

The flowers were not even near what I ordered and the rep. Assured me he would make sure they would be beautiful and what I ordered. I felt tricked because I wanted a local company to benefit and I felt led to believe they were in the area. Then instead of telling me there was a service fee of almost $20.00
until I had given him my credit card info. He said there was no delivery fee; of course, it was the $20.00 with a different name. I am extremely disappointed. The flowers were not delivered that day like assured in the beginning.

The day of the holiday, we get an email: " Thank you for choosing Avas Flowers for your floral needs. Due to supply chain issues the delivery of your order is delayed but rest assured the arrangement will arrive ahead of the holiday for your recipeint to enjoy." The gift was ordered with more than enough time for Ava's Flowers not to fail, but they failed. Don't use them unless you like being let down. Unfortunately we didn't look at reviews, but having a 1 star overall review across all platforms tells you about this place.

I ordered flowers for sameday delivery before 2pm paid extra no flowers called and tried to ask for refund said roses were already made but did not know where there were and no idea when they be delivered 🤨

I sent flowers to a friend who got surgery. Ava's website showed me it was delivered. But I was sure my friend would let me know. I had to spoil the surprise asking her. SHE DID NOT RECEIVED! I had to call Ava. Then they finally delivered it. But it was not what I purchased. Less flowers! I payed a service fee of $24.99 for this service!

I ordered a very nice, large arrangement for a memorial service. Shortly after I placed the order, they told me the arrangement was unavailable, and said they would upgrade the order at no extra charge. The delivered arrangement turned out to be maybe 1/3 the size I ordered, and the flowers weren't fresh. I am furious! Photos are ordered vs. delivered.

My son ordered flowers for his girlfriend. When they arrived, the vase was not as depicted on the website. The roses were the wrong color and three out of 5 were dead, broken. The lilies were not open and they were already brown. Could not get hold of ANYONE to help. Terrible service! Terrible product.

Ordered flowers for my 5 year anniversary got and email saying they were delivered, they never were delivered, I called them to get the order fixed and it's almost impossible to get someone on the phone and when you finally do they do nothing to help you.
I will never buy flowers from them again.

Sneaky pricing. They bury an extremely high service charge at the very end of the checkout process. The service fee info does not show up before that in any way. They will not refund the order or the service fee either. They say they are a local florist, but they are not the florist. They are a third-party company that puts in orders with local florists. Save yourself the money and go straight to an actual local florist.

Absolutely pathetic service and customer service altogether. Ordered same day rush before 3 delivery to my significant others place of work. Didn't happen. Called them. (Which by the way, their phone service is an Absolute nightmare to go through. All automated. Takes forever to get through.) Was told they would deliver to her house if not able to deliver in the next thirty minutes. Not even an hour later the status changed to delivery for the following day. Before noon. They never even attempted to deliver to her house. Here it is the following day at 1. Flowers still not delivered. Still refuse to refund. Still refuse to provide any customer service. I will NEVER purchase from them again.

Ordered a floral arrangement. What I ordered and what I received is an absolute embarrassment. When I called to complain they promised that a replacement would be made and it never happened. Please don't use this vendor!

These people should not be allowed to have this business. They delivered dead flowers when that's not what I ordered.of course. The first photo I'm addi g is what I ordered and the second photo is what was delivered

I ordered a large bouquet of flowers for $150+ and got a $50 arrangement. Horrible place to do business with. They have a disclaimer that they can substitute at anytime without consulting you. The Garbage arrives and there is nothing you can do about it. STAY AWAY from these thieves! I will use Cornelius Florist in Tomball from now on. They have been in business since I was a kid on the north side of Houston. Thought I was going to save a little money and got what I paid for.

I ordered flowers for my mom, she never received it. I asked for refund but they never processed it, they kept telling me they will look into it. I didn't get the product I paid for nor the refund. DO NOT TRUST this flower shop! It's a scam.

It was supposed to arrive with guaranteed delivery day prior. I think I even paid for expedited delivery. The flowers were not super impressive either for the expense of 150 dollars. Feel I could have bought similar flowers at grocery story for fraction of cost.

I ordered my son's grandmother flowers for her birthday on 01/03/24 and scheduled a delivery date of 01/09/24. When 01/09 came I received a call stating that my delivery had to be rescheduled due to limited drivers. It was rescheduled to 01/10 which is today. I received a phone call today stating that they're unable to do my floral arrangement I ordered but ensured that they will get an arrangement done and delivered today. Well it's 3p and she still hasn't received a delivery. Count your days Ava Flowers! Bums!

I never received my flowers I ordered for Mother's Day. I kept calling to follow up and was told they were coming. They never arrived so I asked for a refund and received push back on getting the refund. Super upset and we wont be using this service ever again.

I ordered based on the photo online. It had white lilies, yellow roses and purple lavender. Half the flowers, especially the white lilies, were not in the order delivered. The delivered product is not as stunning as that advertised.

What I ordered from the picture is not all what was received! I ordered a beautiful plant with multiple types and a beautiful flowering part. The plant received had no color and was even in a different shape. I do appreciate that it did arrive on time but for the cost the plant was ugly. And the basket and now were too. I don't plan on using Ava's again.

Ava's Flowers are crooks. We ordered two arrangements on a Thursday, Feb 1st, to be delivered for our sister's birthday on Friday, Feb 2nd. Paid $152.47. Called Saturday to find out why they weren't delivered. Was told they would be delivered. Our sister checked out Sunday morning STILL not having her flowers. Called again and got put on hold repeatedly before the associate finally transferred us to "a manager" to talk about a refund. Again being put on hold for a long time and being offered $10, 15, 20 off and delivered to some other address. After repeatedly refusing we finally got a refund. Ava's TOTALLY screwed up our sister's birthday with no regrets or real apologies. This is the first of many messages against this company's sorry services.

Poor value, when I asked my girlfriend about the delivery experience she told me the person was borderline rude. I also was genuinely shocked when I saw how small the bouquet was. I well understand delivery expenses are a non trivial amount, but I still found the size of what was delivered very dissapointing.

The florist that sent the flowers to my sister happened to be the florist she used for her wedding 20 years ago. They did a great job and the flowers were so fresh they lasted over a week! Thank you so much!