AvasFlowers.net

The bouquet didn't look anything like what I ordered. I understand the need to substitute different flowers but I paid for a large colorful arrangement and what was delivered was a small bland bouquet. The first picture was what was ordered, second is what was delivered

The flowers were for a very special birthday and the flowers our daughter received were no where close to what I ordered. I am very disappointed and feel the price was too high for what she received. The first pic is what she got the 2nd pic is what I ordered.

I ordered the red white and you arrangement. They said they were out, and asked to substitute it with a dozen rosses instead. I agreed, even though it wouldn't be as pretty. Then, they delivered what looked like cheep gas station flowers, not a single rose. Not in a vase, that was separate. I spent $90 on what should have cost $16, and it was for her birthday. Now I look cheap, because they totaly scammed me.

Very disappointed in the floral arrangement that was sent to my GF. I purchased the "same as shown" and the amount of flowers wasn't even close to the picture. I paid $88 including an enormous fee that they charge, so feel like I got scammed even though when I called they only gave me a $25 dollar refund. I'm from out of state so I won't ever use Avas Florist again as a business. Beware when you order flowers here!
The picture on the left is what I purchased, the one on the right is what got delivered, ripped off!

My boyfriend wanted to surprise me with flowers for Valentines Day so he ordered in the 13th. They never came. On the 14th didn't arrive either. He wrote a review and they emailed him saying they would come on the 15th… never came. Worst customer service never answered the phone. And now when you call it's on auto saying they closed for the holidays. Don't purchase from them ever! We want a refund

The bouquet that I sent to my mom was NOTHING like what I ordered. (she texted a photo when they arrived)
It was nothing like what I ordered, including the vase. Although I ordered a large upgrade, they were not. I told my mom that it looked like they were from Albertsons, her local grocery store. She said that the flowers included a card from Albertsons!
I paid a LOT of money to a national chain claiming to be a florist, and got a bouquet from the grocery store. I had called for a replacement, not realizing about Albertsons, and was assured by Avas that an appropriate bouquet would be delivered
Yesterday. That has not happened.
Look at the images, and you will see. While the flowers sent were pretty enough, this was not the extravagant bouquet I wanted and PAID for.
While the customer service people are polite, you can not trust this company.

Placed an order for a funeral. They couldn't fulfill the order but offered to send it somewhere else if we could. Presented them with a new address and then they tried to delay it 4 days. When I asked to just cancel the order they tried to upsell me instead of listening. They overtalk you, don't listen and just try to keep putting you on hold.

Long story short, they couldn't get the order correct, not once, but twice! So much for celebrating Mother's Day with my mom who lives across the country. Do us all a favor and go out of business already! Don't be fooled by the "local, family-owned company." They aren't a local florist! Do yourself a favor and skip this disaster of a company and locate an actual local florist and support LOCAL!

Do NOT use Ava's Flowers! They are not in the US & they out source all their orders to local florists in your area! They make promises they do not keep & will never refund your money! They are a big SCAM! Their website reviews are FAKE too

Ordered a birthday arrangement that I overpaid for. They had no flowers "except roses," and they couldn't deliver the Mylar balloons I paid extra for because "they were out of helium." They try to come off as local BUT THEY ARE NOT. Everything came by UPS. The balloons were subbed out for some rinkydink birthday "goody box." They are a ripoff. They also have a $24.95 service fee which didn't show up until the email confirmation. Do not use them.

Ordered and was promised delivery the next morning for a 50th wedding anniversary. Ava's waited til mid-morning to call and say what I ordered and when delivery was promised would NOT happen. Do not trust your important occasions to any Ava's Flowers!

Happy with delivery but when I was hit with a fee totaling almost 50% of my order at the end of a tedious online session, I went forward but thought "Shame!" Shame on this sneaky method of charging customers at the very end of the transaction.

These flower were wilted, starting to turn brown and over priced. I paid $70. For 7 ugly tulips. Very disappointed, these were for my DIL's birthday. 1st photo is what I ordered and the 2nd is what I received.

It was embarrassing enough not getting my flowers on Valentines Day…. But then they delivered them a week late! How embarrassing is that truly I do not recommend this company they are just a middle man and from what I've read online they have problems all the time. 10/10 DO NOT RECOMMEND.

I ordered flowers to be delivered to my brother in laws funeral. Placed my order for a beautiful arrangement to be delivered to the church a half hour prior to the service, I ordered it a week prior to funeral. We live in Washington St, they live in Alaska. The morning of the Service I received a text to contact them about the flowers. 3 hours prior I received a text, called them, they couldn't deliver it because they didn't have enough staff! I am angry. We were unable to get more delivered. Please, do not use them for your flower needs.

I was looking for a place to send someone flowers i found them i called them and placed a order on the phone and told them address and everything they repeated it and it was right but i got a text that something was wrong and they got it worong so i called and they updated it then the next day its at the wrong house i would not recommend this place not even a one star and they would not even redeliver.

Be very careful doing business with this company - I think this company may be a scam. The plant we ordered was not delivered and when we contacted customer service several days later, they told us the plant we wanted was not available. We asked for a refund and all of sudden the plant was on a delivery truck. We didn't trust the info and asked again for a refund. The first rep put us on hold, transferred us then hung up on us. When we called back, we got the same run around. The second call took over 30 minutes and 23 minutes waisted with a customer service rep that did not do anything to process the refund. We were finally transferred to a supervisor but its now over 30 minutes and the Supervisor put us on hold again. I stayed on the line and we were finally given a refund confirmation number but it will be a few days before the bank card can confirm this. Now we can just hope this wasn't an expensive lesson learned.

A long story short. I ordered flowers today for Valentine's day. We are leaving on a trip tomorrow. They say they deliver same day. After I paid them online they sent me an email a 6 hours later saying they can't deliver until February 16th...two days later? We will be out of town. I tried to call the number provided and they don't answer. They referred me to their website. However, the website says that the order number that they sent me in the confirmation email is incorrect. Additionally, they cacellation policy states that same day orders or any holiday orders cannot be cancelled? Even though they guarenteed to deliver the flowers today but aren't able to do so. You can't cancel! Warning...do not use them, ever!

I used to be able to ice skate, but I can't now so I don't tell people I can. When a business says they can deliver same day flowers and can't. What is that?!? I HAD to call back twice to provide information they did not ask for on the site only to STILL have the flowers not delivered. Oh, did I mention these were sympathy flowers…because these classless people asked for my friends information to apologize for their incompetence …ON THE WORST DAY OF THEIR LIVES. I've never heard of something so tacky. Shame, shame, shame on this company. We want to help small businesses and then come across this garbage. Shame on me for not doing better research. PLEASE learn from my haste.

Paid for rush delivery and was given every excuse possible. Had to ask for refund because flowers didn't make it. Terrible service on the phone. Will never use again.

I spent 94 dollars on an order described as "Yellow roses and white lilies are set against a backdrop of purple monte blooms." The flowers that were delivered were crap that I could easily have paid 10$ for at a grocery store! Unbelievable rip off!

Charged me $144 for the flowers that they have advertised $59 dollars and did not do as i asked them. The card was wrong, customer service worse than the person who answer the phone. Would not recommend doing business with this company at all.

Great delivery, thanks! They loved the flowers and it was a good price too. Great to see smiles on their faces when they received them. Will definitely buy from here again!