AvasFlowers.net

I am so embarrassed that I didn't realize that this is FTD-like set-up until after I'd placed the order.
Don't try to follow-up on a delivery time; there isn't one - only 'scheduled for delivery today.'
The name on the card will be misspelled.
Your email address will be mistyped.
The arrangement, naturally, is 50% of the picture.
The first photo is what I ordered; the second what showed up.
I could 'kick myself' for falling for this.

10 roses instead of 12.1000% bought from grocery store. Said it would come with chocolate, it did not. Dollar store vase. What an awful company. Do not waste a single dollar on what this crap is.

I spent over an hour with this company on the phone- to TRY to rectify a botched delivery. I ordered a large basket with hydrangeas- they were not available. I tried to cancel- they would not let me. They then promised a white azalea. But what delivered was neither of these- but an ugly plant that I did not order or want. I spent over $90 on a plant that might cost $15 at the grocery store. DO NOT use this company.

DO NOT ORDER! This company is ridiculous. You don't get any order confirmation and have no clue if your order is gone through. If you try to contact them... good luck. Because of the frustration, I asked to cancel and they try to change your mind for 20 min and then say they are charging a service fee. RUN!

Don't use them. They will never fix the problem but will keep coming out and take your money. We got two new A/C units and either one or the other has broken down every year. I think they are using refurbished parts and selling them as new or the contractors they hire do not know what they are doing.

My kids sent me a birthday bouquet but it contained maybe 1/4 of the flower volume it showed in the photo on their website. Shame on them! If I could give them a 0 rating, I would.

If I could give a 0 I would. Paid big money, $130 for a large Christmas arrangement. Was told they could do Christmas theme with berries etc. It was a day late and all that came was a few roses in a box. NOTHING LIKE I WAS TOLD OR SHOWN. THEY LIE AND STEAL YOUR MONEY. MY MOTHER HAD TO GO AND BUY HER OWN GREENERY TO ADD TO THE PITFUL FEW ROSES. DO NOT ORDER THRU HERE.

I purchased Flowers for my daughter who lives in Texas. I chose the Grand Size Flower arrangement which was the most expensive. What she received was average size and I paid over $100! She would have preferred getting the $100. After 4 days the flowers had her apartment smelling horrible and she change the water and it still was a horrible smell so she had to throw them away! Never again will I use the services!.

Sooooo many to choose from for Mother's Day. What was chosen truly pleased its recipient! Great and timely delivery pleased me! Thank you so very much!

TOTALLY SCAMMED by AVA'S! — placed an order to be delivered Monday, the day of recipient's birthday. I ordered My Sun, Moon & Stars bouquet. On WEDNESDAY the birthday girl received seven sickly looking roses, all different colors and nothing else with them in the vase. AWFUL! Contacted Customer Service numerous times with no response

My fiance ordered me an arrangement with gifts. The order arrived 4 days late and was incomplete! My roses were dying and just thrown in the vase. It had a Dollar Tree bear with two different size eyes facing inward as well as the heart shaped candy. It literally looked liked someone's child made it. The delivery instructions were not followed. This was just an unprofessional and unacceptable purchase! I see why they have received so many 1's for reviews. This was a horrible experience! The Floral company that they used via the card that was attached is called Floristeria Vanidades with Pedro Serrano listed as the owner need to do better by giving the consumers quality products that are worth purchasing! We are upset, highly disappointed and will not be using Ava's Flowers ever again!

These were sent to my grandma on her birthday. She was totally surprised and absolutly loved the arrangement. She even send a photo of them a week later ~ still looking beautiful!

I ordered a $54.99 DELUXE version of Floral Harmony Bouquet for my friends 60th birthday. I also paid $9.99 for 1 PM delivery (did not happen until 3 PM) $2.99 for a Greeting Card Service; Free delivery is a joke when they charge you $18.95 for Service and Handling. Total $86.92. It looked like something you can pick up at Walmart (sorry to slam Walmart though!) Customer service doesn't care! I eventually received $20.98 refund ($9.99 for express delivery and $10.99 towards flowers) That's not even a quarter of my cost. They offered $10 for future purchase. I told them to take that $10 & put it where the sun don't shine. There will be NO next time! EVER!

I'm among the lucky ones, in that I cancelled my order 12 hours after I placed it. They still charged me a $15 "service" fee, even though there was nothing on the order form stating that would happen. If you go to the BBB website, you will see that they earned an "F" rating. They can thank their existence to all of P. T. Barnum's suckers. Consumers, do your homework first.

Ordered - Lighthearted Moments Mini Rose Plant - sub container was a clay pot and not even a drip plate -- this was pictured with a basket - I understand "Rose color and container will vary depending on local availability." but a clay pot and NOTHING else would NEVER trust he Avas Flower Network again and you should not either.

I received a phone call 1 hour 45 minutes before a funeral. I placed the order on Saturday, April 23rd so no excuse to be calling less than 2 hours before said service. I spoke to 3 different people to confirm the arrangement was delivered. They promised to send a photo ( never did) as my sister sent. Sharing both photos… I ordered the basket so I was completely taken by surprise of the substitution! I never authorized such an arrangement. I've asked for someone to call me back to no avail. I've tried to upload both photos and this system is not letting me. Don't waste your time or money! Call a local florist and actually speak with the business owner!

Terrible, mislead. Paid $78 for wilted flowers that look nothing like the photo or outlined description. Couldn't get through to give complaint over the weekend because THEIR systems not operation to get in-touch with a human being. Zero customer service skills/qualifications, don't fall for this so-called "florist". I can get fresher-prettier-more quality flowers from the grocery store!

I ordered flowers for the funeral, and they didn't deliver. I received a call 3 hours after the funeral had finished knowing that my flowers never got there on time. I even paid extra for the rush fee. I never received an email with an apology from the company, even though it was a sensitive matter that caused lots of distress for me at the time. I had my money fully reimbursed; however, the damage is done. Very disappointed with the lack of respect for the customer. Shame on you.

I placed an order (#*******) online a week prior to the scheduled delivery date; the order did not show up on the correct day which was my mother's birthday. This was not as concerning to me as the display she finally received, which I had paid $70.00 for. I feel the company misrepresents the items on their website as they do not match the final product and based on their response from my customer complaint emailed to the company; they are aware ahead of time they cannot meet expectations but continue to falsely advertise these products. Customer service had no desire to resolve the issue. Please take the time to do your research before placing an order, if I had read the reviews (most are similar to the issues I had) I would have never wasted my time and money with this unprofessional and uncaring company.

Their address is listed as 200 Continental Dr Suite 401, Newark, DE *******, United States, but just try to find it on Google Maps. I had no luck. The website leads you to believe that you are dealing with a business located in the hometown of the person to whom you are sending flowers. I wanted to give my business to a local Minnesota firm - especially now during Covid 19 business challenges. Fat chance. AvasFlowers quietly slipped in a "bow charge" of $4.00 and a "service charge" of $20.00 besides the cost of the bouquet. My sis DID get flowers, but the sticky label on the wrapping said they had come from the floral section of a local grocery store. Duped! Be smarter than I was!

I placed an order for flowers for my mom and even used their "free delivery" fee only to have a $19.98 fee slipped in at the very last minute. It's almost like it popped up, so a $40 arrangement ended up being $60. I did get the fee back but they wouldn't refund the entire thing and cancel the order even though I had LITERALLY just clicked the "order" button. They are fraudulent... It is a total rip off. They also have "ratings" from "Google Shopping" which is not even a thing... We'll see what ends up being delivered. I am going to pursue this as I do not think they operator above board.

This was an awful experience... had I not asked my sister to send me a picture of the flowers for my mom, I never would have known what stunt they pulled. They delivered something totally different... smaller, cheap looking! I called to complain... the person in customer service preceded to tell me that the corresponding pictures are just advertisement pictures! He said that is not what you are guaranteed to receive... I preceded to tell him that if I order "Daisy Deluxe"... I expect daisies! I demanded that my mom receive what I ordered... it took 4 phone calls, they told me 3 times that the order was delivered, IT WAS NOT! It took the 4th call... the flowers looked dead! Never again... do not support this farce!

I ordered a birthday arrangement over the phone which cost $80. The gentleman who took the order could barely speak English and seemed confused. The arrangement which was delivered didn't come close to looking like the "Sun, Moon, Stars" in the picture on line. Plus it was delivered with no card, so the recipient called Avas to see who sent it. It was supposed to be sent by a group of people, but she learned only the person whose credit card was used. Start to finish a real disappointment. Customer service offered a $6. Refund! Bah humbug! Won't use Avas again.