AvasFlowers.net

Flowers were not delivered as promised and ruined the surprise. Wrong flowers were delivered. There was no vase for the flowers. Chocolate covered strawberries box was covered in slime from ice pack.

I have used Ava's for a few years and was very happy with the arrangements ordered until the last few orders. I have asked that certain florists not be used to fill my orders but was ignored. I order "as shown" bouquets but small have been sent to the recipients AND i paid for "as shown". Arrangements weren't even close to what i purchased. Some looked like roadside picked weeds. SERIOUSLY!. I was only compensated $10.00 for each arrangement which was for 3 arrangements that I paid over $80.00 each. They didnt even rate one star from me

They advertise as a local delivery florist in your specific area. They are not local florist. They charge a $28 service fee on top of the floral arrangement plus a $10 delivery fee. The arrangements I sent was tiny even though I ordered a large arrangement. I will never use them again. False advertising!

I've never seen such a disgusting and incompetent vendor for flowers. I ordered an arrangement that looked beautiful on the website but what was delivered was simply insulting, it wasn't even a third of the flowers on the website and looked like a ten-year old child had arranged it. This vendor should be ashamed to sell such crap to their customers.
Never buy from them!

My husband wanted to surprise me for my birthday. When he place the order they sent them to the wrong place in a different City 5 hrs away. He called to cancel because I was no longer at work and they refused. This was a mistake on their part and they refuse to give my husband his money back. Very poor customer service. They did not honor customer satisfaction. We will make sure not to use their service again.

Wanted to send my dad flowers because his father passed away. I paid for expedited shipping. The flowers never showed up. We called a total of 5 times trying to get resolved. They told me they would have it delivered first thing the next day. I told them to call my dad or ring door bell and if they never answered it that they could leave on porch. They never did any of that. My dad never received. $120 bouquet plus the $$ to expedite and never got them. Absolutely horrible service. I would never recommend them to anyone!

If I could give a 0 star I would. My sister bought me flowers for my birthday and after sending her a picture of what I got compared to what she ordered is a huge upset. I don't know how they are still in business. But don't order from here. The top is what I got and the bottom is what was advertised.

I ordered flowers for a funeral with a confirmed delivery before the service.
Avas changed delivery date to/after date of service.
Offered complimentary bouquet as compensation for botched order then notified me that they couldn't deliver that either.
None of the links in emails or text messages connected me to customer device.
Spent over an hour on phone with 2 supervisors who did nothing but say the were sorry.
So now they have my credit card information and I have nothing.

These people should not be allowed to have this business. They delivered dead flowers when that's not what I ordered.of course. The first photo I'm addi g is what I ordered and the second photo is what was delivered

This company is not local but they advertise to make it look like they are in your area. Flowers weren't fresh. Barely lasted 5 days. They added about $40 in service charges to a $60 order. Flowers didn't even come in a vase as ordered. They just tied them with a string. Such a rip off. For $100 you could do so much better for a bouquet of small roses (not long stem). My husband wanted to do something nice and he feels terrible at what they sent for the money he paid. It's the thought that counts but save your money if you're looking for something special.i repeat this is not a $100 bouquet of flowers.

So my significant other wanted to surprise me for my birthday and ordered flowers for me. First off he gets a call and they say the original one he ordered was out of stock. So they tell him about another one and he agrees. So now they didn't make it till 3 days after my birthday. Not only was the way wrong order sent but the balloon that cost extra was not included. He spent over $100 on an orchid plant. Don't get me wrong it's beautiful but he could have saved $100 and picked one up from the local grocery store. I added a picture for comparison

For my daughter's surprise delivery, they did not delivery the balloon (that I was charged for) and the flower bouquet was nothing like the one I ordered. Neither the vase nor the flowers were even close to what I ordered. Not only that but I ordered the large bouquet and they only delivered 8 flowers! And LOTS of green leaves. When I called to complain, they promised that they would redeliver. 20 days after, I am still waiting. I just called again to follow up and they hang up on me. SO my advice, stay as far away as possible from AvasFLowers.net (see attached pictures)

Order for flower arrangement was placed 02/11/24 for delivery 02/15/24. Somewhat irritated by additional $24.95 service charge plus $9.99 delivery fee (later waived) plus sales tax, not apparent till check out (delivery fee was promoted as FREE DELIVERY). This increased the price $59.99 to $89.61 (50%, even with free delivery!)
Email notification 02/15/24, some items (basket and plants as depicted) not available, to be replaced with equivalent or greater value. 4 day delay in notification, but accepted. Another email on 02/16/24, cannot deliver as ordered, please call. Not willing to call and spend waiting time on automated call centre, asked for full refund. Confirmation received promptly, now waiting to see how long refund takes. Very very disappointed, as flowers were for daughter's birthday. She just recently moved to WI from Australia. AvaFlowers spoilt it for both of us. Will never use again or recommend.

Ordered flowers for Valentines' Day delivery on February 5, my credit card was billed that same day. There was no delivery on Valentines' Day, or at least through mid-day on the 15th, despite the fact they were reporting as delivered (reported 6:56 delivery against a 7:00 deadline, suspicious?). Tried to reach customer service from Wednesday evening to mid-day Friday - unable to reach a person, just using automated system (which repeats their erroneous delivery occurred).

Additionally, when I Googled looking for a local florist, they came up. They are not local - they are national, and apparently contract to local florists for purchases.

As of this writing, I have not received any feedback. They received one star only because the system would not process zero starts.

My husband ordered a Valentines day arrangement and we never received it, and getting in touch with someone at this business was impossible. Do not order from here cause you will waste ur time and money.

You have to search deep into their website to realize that they make no promises regarding delivery, especially with regard to holidays. No warning whatsoever when ordering that it may not be delivered in time. Not a bad company if you want your girl to get her flowers 4 days after Valentine's day. And customer service is unreachable.

Placed a $120 order with specific instructions to deliver to a celebration of life ceremony on a certain day. Received an email that it was delivered. NEVER WAS DELIVERED. Spent hours on the phone trying to get a refund and protested with our CC company instead. They keep calling and emailing and asking for reviews and offering to re-deliver. This was for an event at a business. Morons. They are all foreign and they don't care AT ALL. I spoke to multiple people and they take advantage of people at their lowest hour. NO same day delivery. No delivery at all! I cannot believe they are still in business!

I ordered a very nice, large arrangement for a memorial service. Shortly after I placed the order, they told me the arrangement was unavailable, and said they would upgrade the order at no extra charge. The delivered arrangement turned out to be maybe 1/3 the size I ordered, and the flowers weren't fresh. I am furious! Photos are ordered vs. delivered.

Order was to be 16 stem roses, there were 6 limp roses. Embarrassing. See photo of that limp bouquet. No customer service. The company hires out local florists who dont care about agood product. A terrible experience.

Disappointed to say the least.My husband ordered 2dozen long stem red roses for Valentines Day and this never showed up.The tracking is a joke! No one to answer the call and these were ordered days ago! Thanks for ruining a holiday I was looking forward to.Never Again will u get our time or money! You all have been warned,don't go with this florist!

If they are not able to have flowers delivered on the date, before the end of the business day, don't promise that you will. His order (for me) included a work address & home address and I get out of work at 7pm. There was no delivery at work and no delivery when I got home. Then we report it and have to wait for "an investigation"? We have dozens of packages left on premises on a daily basis without them being stolen. No one is going to steal flowers! Once again, stop making promises you can't keep. Today's delivery mattered today!

They claim 30 years in bussiness.
Prices shown is a bigger surprise when you check out and they now have your credit card information you can't delete. There handling fees are about as much as the flowers hidden fee.
Very poor customer support and don't waste your time calling. They claim e- mail support but don't count on it. I have tried calling and ask for response by e-mail. Again a waste of time and energy.

Do NOT order flowers from here! They add surprise fees, do not deliver on time, do not deliver requested arrangement, and only way to get person on the phone is to call to place an order. They are quick to take new orders when they cannot even fulfill current ones. Put on constant hold when request to speak to customer service is made. There is no attempt to remedy any mistakes.