AvasFlowers.net

I ordered flowers for my mother-in-law, who lives in another state, hoping for a Sunday delivery. Instead, they tried to deliver them to me, using half of my address and half of hers. My local florist called me, because the address was not accurate. I tried to cancel for a refund. The customer service agent repeatedly said that it was MY fault, (it clearly was not), and gave me 2 options: cancel for a PARTIAL refund, or continue with the order by changing the delivery destination, (including an apology phone call, and $10 off future orders). Since I will NEVER use them again, a opted for a partial refund. They kept $18.95 of mine for the "service" of screwing up the order, NOT providing flowers, and bad customer service.

Flowers were pretty but delivery was giving me a hard time and the price was very high for some fee on top of the price of flowers and my boyfriend who i got them for broke up with me so i'm just salty

My mother's funeral is over. The flowers I ordered never arrived. Upset me during the service and now they want to re- deliver? Unbelievable funeral is over. Everyone gone home. What good are flowers now?

I attached two pictures. One of what I ordered and one of what was delivered. I paid for the larger bouquet and they ordered from a local florist the smallest bouquet. They don't actually send the flowers. They find a local florist and they buy it from them to have them deliver it. So they ordered the smallest one and I paid $80

Ordered same delivery for birthday surprise. Delivered 24 hours late. The Pastel Purple Bouquet was ordered and delivered flowers looked nothing like it. Not one single purple flower. They lied and said via text order was delivered to the business address on 2/19 at 4:50 and it was delivered 2/20 at 3:35. I am requesting a refund. I tried to add photos but could not upload.

I paid a total of $72.93 for a flower selection. My friend posted a picture and it wasn't even close. She thought someone just bought her fliers and left them at work for her. Not even close to the flowers I ordered and the gorgeous arrangement. See the photos. Pathetic.

The flowers were ordered for a specific day and they arrived two day's late. They are quick to charge your cc, but slow in delivery. I will never use them again. I will continue to use SunCity Florist.

Flowers where delivered at 9:35PM, which ruined the special day since everyone was in bed. Contacted the company and had terrible customer service. Took forever to actually talk to a representative, and provided zero assistance. Refused to refund money, ruined my day…. Never again! (If the company actually cares … Order #*******).

I notified Avas that the arrangement was not what I ordered. Not even close. Not the same flowers, vase, anything. After multiple attempts to explain my issue with several "customer service" people, no one seemed to know what to do. All spoke broken English and could not grasp my issue. DO NOT order from this company. I spent $72.00 and they did not want to make it right.

Delivered my grandma's funeral flowers to another funeral and never supplied them. I contacted them 2 hours before the funeral and they argued with me that they were there in front of a blue casket and my grandma's casket was light wood. I will never use this company again. BEWARE!

I ordered Valentine's Day flowers for my wife to be delivered to her school and they were not delivered. When I needed to contact them, their customer service was horrible. You cannot speak to a human when you call. Do not order flowers from here!

First of all I specifically chose a bouquet with pink and white flowers including roses which were to be delivered in a green vase for Mother's Day. Instead my mom receieved a basic assortment of cut flowers in a box no roses and the flowers were dried out and yellow and purple.

I've ordered from Avas flowers before and been pleasantly pleased with what was ordered however this order appeared sparce compared to the picture shown (Iknow, I know they're never the same) however what really gets me is all the add on costs once you complete your order. I think next time I'll try a new vendor to see if it's any different but with a fuller bouquet...

I ordered a large floral arrangement on stand for a baby who had only lived four days. Everyone was devastated obviously. The family was important to us so we contacted Avas because of false positive ratings. The order went through. The next day, Saturday afternoon, they contacted me and said they could not deliver on time for the Sunday 3:00pm funeral. They offered to send flowers later in the week to the family's home. I refused so they cancelled the order which left me high and dry since by now all florists were closed for the weekend. I will never forgive this company. They promised same day delivery, but couldn't even deliver two day delivery for a very important event.

Ordered & Received the same day, which is phenominal. SEBRING FL. Location.
Don't like the hidden service fees.
Flowers aren't as pictured but still beautiful.
Thank you for the quick turn around and helping be be there for her from so far away.

I ordered sympathy flowers and paid over $100 and needed to have them delivered the same day. They advised flowers will be delivered by 5pm. At 7 pm the flowers were still not delivered. When I called customer service they advised someone tried to deliver them at 4 pm - this was untrue because people were home the entire time - there was no call no email and no attempt made to deliver these non existent flowers. They apologized and said we will give you 10% off and they will be delivered tomorrow morning. I wish I would have seen these reviews before ordering. I'm disgusted with these people who run and operate this site. This site should be banned

NEVER will I deal with this company, I specifically asked if they serviced the city and I was lied to and told yes. 3 days later no flowers and a apology, "we're working on it", 5 days no flower and "Oh yes, we found a local florist to accommodate your order from last Saturday." See photo below, this is what was paid for and delivered, yep, NOTHING!

Disputing all the charges, don't waste your time or money!

I ordered 3 dozen long stem roses, a card and balloons for my wife on Valentines Day. They actually attempted to delivery at 9pm when the site says it was delivered at 6pm plus they reduced my order to a skimpy dozen short stem with no card and no balloons. I rejected the order and immediately attempted to contacted customer service for a refund. No big surprise, customer service doesn't exist and its all automated where you get no where but dead ends. They'll take your money and you'll never hear from them again!.

These flowers were absolutely horrible! Order a beautiful arrangement for my brother-in-law's funeral. I was shocked when I saw them. They looked nothing like the picture. I paid $100 for them and expected to get what I ordered. Maybe I wouldn't have been so upset if they had sent a nice arrangement but they were awful compared to what I ordered and they wouldn't do anything about it. Would never recommend your site. Below is a picture of what I ordered. I don't have a picture of what was sent. I was too shocked and embarrassed to even think of taking a picture. They sent a basket with 3 white flowers and some green leaves. Definitely nothing like the picture.

What a horrible experience I have had with this company! Today is my anniversary and I paid extra for my flowers to be delivered BEFORE 2pm TODAY! It says I will not receive them till tomorrow... now tell me what good that is going to do me!. YOUR website did not say anything about them maybe being late at all until after this company took my money! I then received an email say pretty much opps! Horrible advertising!. This will be the first and last time I ever use this place again! I would really love to give y'all a public review as soon as I find out how!

Because the flowers we ordered for a loved ones funeral on May 4,2019 were not quality and certainly not worth $200.00. It was embarrassing and the quality was non existent. When I complained to customer service they stated without a photo they couldn't help us. We were in shock and grieving! What a horrible and heartless company. Inferior quality on a day where you cannot do a redo the funeral of a loved one. Shameful.

They were several days late on delivery after having to call several times to get them to actually deliver the flowers. Then the flowers showed up and were super underwhelming. Not like the photo at all and would have been $10 at the grocery store rather than the $80 something Ava's charged. What a bummer of a birthday present for Mom. Don't get scammed. Use another company! Absolute garbage and couldn't possibly emphasize enough how bad Ava's services are.

Do not use AVAS Flowers.net! Web site said same day delivery, but that did not happen. There fine print says they can deliver up to four days late. Do not use them, they take your money before your get the flowers...