AvasFlowers.net

Thought this was a brick and mortar shop in Mason, Ohio. It isn't. Order a $64.99 cornucopia basket with orange and yellow flowers. What was deliver was a standard glass vase with yellow, red and pink flowers. When I tried to contact them to complain, I could only click on "didn't get what I expected" and was set to a site concerning their substitution policy. This was not a substitution, it was flat out the wrong thing. Finally called the number to place an order and got customer service. They did make it right. The person who received the flowers noted that they came from two different florists. If I wanted the flowers out sourced I would have chosen 1 800 flowers.

10 roses instead of 12.1000% bought from grocery store. Said it would come with chocolate, it did not. Dollar store vase. What an awful company. Do not waste a single dollar on what this crap is.

Ava's adds $25 junk fees that don't show up til after you place your order. They told me they could not find a flower shop to accommodate the bouquet I ordered, so they ordered the pictures you see on my initial review, from another state and flew them in on an over nite FedEx flight charging the above. Any flower shop in St. Louis or St. Louis county could have filled this order, there was nothing special about the flowers.
See my first review if you want to see what was sent as opposed to what they ordered.

I ordered the red white and you arrangement. They said they were out, and asked to substitute it with a dozen rosses instead. I agreed, even though it wouldn't be as pretty. Then, they delivered what looked like cheep gas station flowers, not a single rose. Not in a vase, that was separate. I spent $90 on what should have cost $16, and it was for her birthday. Now I look cheap, because they totaly scammed me.

A day late and extremely disappointed with how minimal the bouquet was. Never again. I wish I knew who the local designer was, because this is so much less than I expected and paid for. My daughter deserved better.

Sneaky pricing. They bury an extremely high service charge at the very end of the checkout process. The service fee info does not show up before that in any way. They will not refund the order or the service fee either. They say they are a local florist, but they are not the florist. They are a third-party company that puts in orders with local florists. Save yourself the money and go straight to an actual local florist.

I place a flower order for same day delivery at 12:00 noon and was promised a same day delivery, only to get a urgent text 2 1/2 hours later confirming that my order would not be delivered until next day.
I specifically ask when I initially place the order if the company was local and if they could ensure me a same day delivery and the representative answered yes! There flower are beautiful, however I have found their customer service and overall service to be sub-standard! I would not recommend this service.

We ordered flowers for my aunts funeral who lives out of town. We took for granted that a website that offers a service would actually deliver on it. To our disgust, when we went to the funeral the flowers were not there. $164.30 later, a status that says delivered, and absolutely no one to actually speak to when you call. Do not EVER use these sites. Call a LOCAL FLORIST or the funeral home for suggestions. Never. Again.

The flowers look nothing like i ordered. Unfortunately i didn't see the reviews until I started looking for a way to. Contact Ava's-- lesson learned will not buy from them again photo is what i got for 95$

I wanted to have a plant delivered to an acquaintance because her mom passed. I picked a (somewhat over priced) peace lily and was glad to see a "special" code that waived the delivery fee. When I looked at the invoice for the delivery, there was a $24.95 "service fee" that I don't remember seeing listed or mentioned when I booked the delivery. I will NOT use this service again, $83 for a medium sized plant is not worth any kind of convenience that delivery provided!

Ordered flowers for my wife on the 17th which I never do because it's honestly way too expensive and stupid to buy dead for family members. It took until today for them to get them but only after calling these people three different times. Now that I see the reviews for this company online, I realize why, besides a corporate entity is there to make money not keep their customers happy and this is just another company that proves that point. I will never use them again.

My brother and sister in law sent me flowers for my birthday. When they saw a picture of what I received, they were so embarrassed. I know they didn't cheep out but the arrangement could have been purchased for $5.00 at the supermarket. I appreciate the thought from my family but I and they will not use this service ever again.

TERRIBLE! Paid $70 for autumn mum in chipwood basket w/ bow. Rec'd $7.99 half dead plant in regular plastic pot. No re-delivery or full refund. Offered $19.99. Cust service calls me but asks what my order # is? Transferred 3 times to be told no.

This is a fraudulent company. They stole my $90 on Saturday did "same day delivery". It is 4 days later and still no product. Customer service says they'll get back to me via email within 8 business days.

Left on sidewalk in front yard at midnight; didn't even ring a bell. No balloons or ribbons as paid for. Called customer service and spoke with a Hazel, promised to re-deliver within 2 days; that never happened. They just take your money and you become another statistic.

Ordered flowers at 10:30 am to be delivered by 1:00 pm to a local funeral home. Just found out about my fathers death that morning. Paid for expedited service. Flowers delivered the next day at 2:30 pm! No refund! The "Customer Service" associate took great pleasure in me getting upset the cocky little bastard. Having my CC company deal with them. Had I known...

Ordered a hundred dollar tropical arrangement, with a golden orange orchid, and they sent one small, white orchid plant in a chintzy little pot-something I could have bought at Home Depot for $9.99. Totally furious and heartbroken, as it was to be a cheerful remembrance of good times past, meant to put a smile on the face of my dying brother. They thoughtlessly robbed me of that loving gesture.

Ordered my Mom flowers to be delivered Valentines Day 2019, they were delivered several days after and not even the right bouquet? Still made me pay and to top it off offered me a coupon for next purchase, how messed up is that!

Simple message. When you put an order in they will take your money and not deliver anything. This is a true scam. Nothing legit about this company as well including no refunds or customer support. It is completely illegitimate. Stay away unless you want to donate your money.

NEGATIVE 5
Me and
Husband sent flowers to my step daughter who lives in another state. All she asked for was for us to send her some flowers to school to make her feel special on her birthday. When she sent the picture of what she got, I was very very disappointed. It looks absolutely nothing like the picture. I read where it said they would try to make it similar but this is not similar. We paid $100 plus for this, a $1 tree looking bear and a card. Soooooo embarrassed. Never ever using these people again. I can't even get in touch with nobody.

Where to begin? Same day delivery ended up being 3 days late. Plus my order looks nothing like 'the similar' I put in my online cart. Plus they tacked on $9.99 for rush order when I didn't select that option. But they did respond to my complaint. I'm told I will be refunded a whopping $12. Yes ladies and gentlemen, I'm hit the jackpot. After getting charged $120 dollars for an arrangement, that I've honestly not seen a worse one. I can't save my money but hopefully can save yours. Save it and use a local florist. In fact I'm going to use only local and ask if they use this avasflowers.net. If they do, I'm leaving the store.

I ordered an arrangement for my stepmother for Mother's Day, I ordered Artist's Design: Lovely Lavender... there was NOT one lavender flower in the bouquet. I paid extra for a larger bouquet she received a small bouquet. When I called to complain they were going to have someone pick up the bouquet instead of just issuing a credit. I will never use this company again.

No customer service; don't bother setting up a return call. Delivery was a nightmare, calls, texts, more calls. Awful! In the end, 75$ of flowers left outside without a knock in -10*.
Your return will be a Herculean Task. % of refund is minimal due to excessive charges and fees. Just the WORST experience EVER ordering flowers. Do NOT trust the reviews/rating posted on their site. Shame on you.