AvasFlowers.net

When I called the day before my Aunt's funeral they said they be able to deliver the next day so I placed the order. The day of the funeral they told me that they would need an alternate address if they couldn't make it to the church on time. An hour later they said that they wouldn't be able to deliver it until the next day! Really? The day AFTER the funeral. I would have gone with someone else if they hadn't been so sure they could deliver it the next day. I don't think a person in New Delhi probably understands what it's like to deliver flowers in rural Nebraska. Yeah, I'm ticked I went with them.

Suppose to have few roses and bunch of different flowers. It was only roses and one carnation plus I paid extra for same day shipping and it got there 2 days later

Sent flowers for Mday. Tried these losers and have been regretting it since. First, I got confirmation the flowers were delivered when they weren't. I created a trouble ticket saying the flowers were lost. The flowers were delivered the next day along with the attached note saying they were out of flowers on Mothers Day. Their site also promised some big discount for making my purchase online. The discount was small (7%) and there was a service fee for my purchase of 33ish%. I put a dispute with my credit card company with a print of the note saying they were out of flowers. Their terms of service says in very fine print they are allowed to make small changes to the order. I don't think substituting non-roses for roses is a small change so I felt good about getting my money back. After several months my credit card company came back saying the sleazy company is not willing to issue credit to my account. Wish I did better reseatch before going with these aHoles.

A $54 mixed arrangement plus fees and services charges came to $93.92. The arrangement shown online was impressive and what my wife got was a bad joke. Then to get any satifaction from "customer service" is frustating dealing with overseas operators that are reading from a script and provide useless lip serivce.
DO NOT USE THIS SERVICE
First photo - online image
Second phots - what i got

My mom tried to purchase me flowers from this company. First of all they said because of Covid they couldn't deliver it to my business address. When my mom asked for it to be canceled, she got the runaround. On top of this she purchased a $60 floral arrangement that they charged her over $90 for. The $30 plus was for a fee. I never got the flowers. She was still charged. She contacted her credit card company, and they had to cancel it. Then they suggested she cancel her credit card. It's hard for me to believe this cmpany is still in business, or at least is still on the web claiming they are a business. I wouldn't even have given it one star if it was possible.

I ordered flowers for my sister that's in the hospital una different city and I made the mistake of looking at the reviews which seems high well I was mistaken. Flowers looked nothing like it

They got the colors requested,but for what I paid...I'm do not think it was worth the cost. I spent almost $100. (Including fee) For that small arrangement.

Ordered flowers, candy and red vase for my wife's birthday: got clear glass vase, no candy and skinned flowers
Paid $147 dollars with $10 same say delivery
Called them about missing items
They say they will make it up with everything new
2 days later - nothing
Called them 3 times to request refund
They said they only can give me refund for candy
Had to get refund through the bank

The flowers were delivered when promised. They were an order I placed from Florida to my mom in Virginia. She said they were beautiful and she was happy with her gift.

Received a Christmas arrangement a couple of days before Christmas. Delivered to a corner on porch on a cold evening without notice--no knock, no doorbell, no phone call to let us know it was there. Found it when leaving home around 7:30 a.m. the next morning. There was no notice anywhere indicating the florist it came from. Son told me he ordered from Avas on line. Could not get through by phone and need to be the person ordering with all the order information to get through on line. Didn't want to seem ungrateful to sender so let it go. Arrangement didn't even last a week. Had to take it apart as it started to smell. Never seen arrangement put together just tied with a piece of floral tape and stuck in water. Expected that it would have been in floral foam. None of the leaves were picked from the steam so all was soaking and rotting in water. Don't know what florist it came from, but I've received many arrangements from my kids in the past but never put together like this and never with no identification of where it was coming from.

I thought this was a local florist, but they are actually some sort of marketing site that partners with local florists. When they say "our designers," trust that Avas has NO designers on staff. Just a website and a few people to answer the phones. It's a set up that most are not aware of, until there is a problem. Funeral floral arrangement was never delivered, even though I received a delivery confirmation text and when I called TWICE, they kept telling me that the flowers got delivered and they kept putting me on hold for 1 min, then 2 min, then 3 min, etc. I spent over 2 hours dealing with folks with heavy accents. It was like I was calling overseas. When the bereaved recipient told me that NO FLOWERS ARRIVED, I knew I had been hoodwinked! Avas had me on the phone a long time trying to wear me down from getting a refund. They tried multiple times to try to get me to do a reorder. For a funeral that has already occurred? Really?I finally had enough of their games and had to roar loudly into the phone like a deranged madman to get them to do an immediate refund. I can only imagine how many people they have tricked who don't even realize it! Stay FAR AWAY from this company!

They're are not a "local" florist. It's a scam. They make it appear as thought they are a local florist but they are not. Look at the URL - you can change it to any city and state and it appears as though it is local. My sister ordered an arrangement for delivery 2 days before Christmas and was told it would be delivered by 23rd or 24th. Never happened. When she called on Christmas to ask where are the flowers she was told it would be delivered on the 28th. They never contacted to tell her that. The 28th is too late and not what they promised. When she tried to cancel the order she was given a run-around. Finally, after an hour on the phone she got her money back.
Total scam - don't waste your money or time.

My kids sent me a birthday bouquet but it contained maybe 1/4 of the flower volume it showed in the photo on their website. Shame on them! If I could give them a 0 rating, I would.

Order and arrangement of flowers, balloons, and teddy bear for a new born baby. They were supposed to be deliver at the hospital. The arrangement was delivered to the wrong person. After I found out I called they had me on hold for 15 minutes to tell me that someone would be contacting me with information about the delivery. NO ONE Called! I called second time on hold for 20 minutes and on hold several times the same exact thing, they promised a called and no one called. After 5 days dealing with them trying to get a refund at this point, they wouldn't let me speak with a supervisor as I demanded to speak with one. I told them I would not get off the phone until it was resolved and got my refund. Finally after all that I still couldn't speak with a supervisor, they did give me the refund however. I just feel that it shouldn't get to that. VERY BAD CUSTOMER SERVICE!

I ordered a beautiful arrangement that pictured Roses Mums Glads & Carnations. All white except Roses were red. I ordered size large standing arrangement. The picture that a family member sent was upsetting. A few white carnations & 6 red ones & small, did not resemble order at all. Then Avas offered me a credit to acct. Or a refund to card. I just hung up. This was my sister & the last flowers she would get from me. I WILL NEVER ORDER FROM AVAS AGAIN. They are not even a 1 rating.

TOTALLY SCAMMED by AVA'S! — placed an order to be delivered Monday, the day of recipient's birthday. I ordered My Sun, Moon & Stars bouquet. On WEDNESDAY the birthday girl received seven sickly looking roses, all different colors and nothing else with them in the vase. AWFUL! Contacted Customer Service numerous times with no response

Sooooo many to choose from for Mother's Day. What was chosen truly pleased its recipient! Great and timely delivery pleased me! Thank you so very much!

What can I say about Avas Flowers that hasn't been said numerous times before. Hidden, ridiculous fees added to cost, flowers were never delivered, got indifference from customer service.
$#*!s.

THINK TWICE before ordering flowers from this place. TERRIBLE! CHEAPEST FLOWERS EVER FOR ARRANGEMENT. THEY ALSO LIE ON THEIR DELIVERY. PAID EXTRA TO HAVE IT DELIVERED FOR A BDY AND ARRIVED THE DAY AFTER.

These were sent to my grandma on her birthday. She was totally surprised and absolutly loved the arrangement. She even send a photo of them a week later ~ still looking beautiful!

I wish I would have read these comments before ordering! I paid for flowers for a funeral that never got delivered! Days after the funeral they called me, The customer service rep told me the supervisors were too busy to talk to me and laughed and hung up on me! DO NOT ORDER FROM THIS COMPANY!

Ordered - Lighthearted Moments Mini Rose Plant - sub container was a clay pot and not even a drip plate -- this was pictured with a basket - I understand "Rose color and container will vary depending on local availability." but a clay pot and NOTHING else would NEVER trust he Avas Flower Network again and you should not either.

They didnt even use a flower shop near where flowers needed to go. They over charge! And days late and could not get anyone on the phone or call me back!