I wished I had found this review site before I ordered would have saved me money, frustration and aggregation! This is definitely a scam worse product I ever ordered, took several weeks, not as described and can't reach customer service! Thought it was a company in texas only to find out its china! Paid over $80 for a cheap piece of foam with a picture stamped on it...
I ordered what was supposed to be a king size quilt and two pillow shams. A month later they arrived in a 12"x14" envelope. Thin, cheesy, cheap fabric, poor sewing and finishing, didn't fit king bed or king pillows. I wrote to them right away on their website email (which doesn't exist anymore), and "Melissa" said send BACK TO CHINA and they'd give me a 30% refund and 30% credit. I told them NO WAY. Their website said if not satisfied, they'd give a full refund. I sent package to their alleged Houston address, and it was returned with No Address, Cannot Deliver. This so-called company is a total scam. The poor pathetic bed cover & pillow shams didn't resemble the luxurious photos they advertised. I'll certainly never get my $90 back. Don't even think about ordering from this place!
I ordered a throw for a Christmas gift... 4 weeks later I still do not have it and when I attempted to email all of a sudden their inbox is full and they can't accept emails. PayPal sent my money even though the product has not shipped... not supposed to! I think it's because the company puts out a fake tracking #. I have filed a claim with PayPal, but not sure if I will get the refund. Unfortunately I am just now reading the reviews and feeling like a fool... there are so many describing my exact situation and worst of all saying how horrible the products are. Stay away from engaging with this company.
For $49.99, what do you expect? Yes, the fabric is printed, but the patterns are so adorable! A real quilt w that much detail would easily cost at least $1,000. And the fabric alone would cost us $50 to purchase. I'm glad it's a print so I can use on my bed w my dog and throw it in the washer instead of freaking out if it gets dusty. People are being unfair cheapskates to complain.
My turtle blanket was supposed to be a medium size but it is very small plus it's very thin no lining it's simply stamped pattern with a machine hem not worth $60.00!
A complaint has been file with the FTC about this company do not order from them. Ordered product never received. Company kept sending me tracking numbers all were invalid numbers.
I ordered a turtle rug... in the description it states that it's handmade... no way! What I received looks like a beach towel! $69 for trash! Wish I would have seen these reviews before buying
Kicking myself for falling for this. All these personalized emails came as it was being "specially created JUST FOR ME". Big tip off when it arrived folded into an amazingly small square, not rolled, as you would expect a rug to arrive. I can't tell you how super thin this rug is! What a joke. The perimeter was finished off by a kindergartener. Please do NOT waste your money!
I ordered a quilt for my mom for Christmas, and it took close to 6 weeks to get it. I opened it and could tell without even opening the plastic wrap it was absolutely nothing like the picture. I looked all over their site and not one area for return policy, questions, nothing, so I'm stuck with an $80 quilt that's ugly. I'm highly dissatisfied and you should beware! There's other places to order from that actually care about their customers and take care of them as well... Acozy is NOT one of those places! Highly irritated!
The rugs I ordered were in fact foam backed mats. Attempts to reach "customer service" resulted in delays, requests for pictures even when product was not even opened, and finally, failed emails due to their email account exceeding its "quota"! The product was a seriously overpriced deceit.
Overview
AzcozY has a rating of 1.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AzcozY most frequently mention credit card, customer service and king size. AzcozY ranks 110th among Carpets sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members