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How would you rate AzcozY?
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Florida
2 reviews
4 helpful votes
Follow Heather M.
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The product is complete junk. Ordered a quilt. It looks like a photocopy of a photocopy that was enlarged and printed on fabric. Its tragic. Offered me a 30% refund and i could keep quilt. I want a full refund and do not want the product. It comes from china even though the site says texas and return shipping would cost over $100 the email is no longer active.

Date of experience: January 15, 2020
Australia
1 review
1 helpful vote
Follow Lesley G.
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Take care
January 8, 2020

Bought rug - which was not a rug but a cheap lightweight piece of fabric, no use for anything. Paid (Aust)(conversion rate) $215.84. Could not believe the expense when I got my credit card details. Thought was buying American not Chinese. No use at all. Buyer beware. Would have given no stars if I could.

Date of experience: January 8, 2020
Pennsylvania
1 review
2 helpful votes
Follow Debra M.
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Poor quality
December 10, 2019

I purchased 2 blankets after my mother passed away in October. I waited months and filed a dispute with PayPal. Well today they arrived and they are pure garbage I wasted over 100.00 and I can't give them to my family members stay far away from this business

Date of experience: December 10, 2019
Washington
1 review
2 helpful votes
Follow Linda L.
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I order a bed set from azcozy. The picture looked like a beautiful quilt with two shams. What I got, after waiting 6 weeks for delivery, was two sheets sewn together and very small pillow covers. The design was also nothing like the one I ordered. When I contacted azcozy to return the product, they wanted proof that it was so bad. They also stated I order a "bedding set". Needless to say I got nowhere with this company. They finally gave me a 30% refund, grudgingly. DO NOT BUY FROM THIS COMPANY! They do not stand behind their product! The photos show their product next to a twin flannel sheet and an actual comforter.

Date of experience: November 14, 2019
Alabama
1 review
2 helpful votes
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Scam! Buyer Beware
September 23, 2019

None of the products match what the picture on the site shows. Pillow and comforter set where thin $#*!s sewn together with a single stitching and doesnt fit the size ordered, plus zipper is cheap and constantly comes off track. After reading up further they don't get the permission from the artist whose art work they steal to put on product. Best of all they say their items will arrive late due to stock being out, but it's really cause they are shipping from China when they site says the company is USA based.

If you try their customer service they'll admit their "mistake" on the product but only offer you 30% back or a coupon. If you pressure for a full refund due to their "mistake" they'll tell you to pay for shipping back to China. Paypal will also side with these scammers if you dispute on the payment side for product not as described because it's "close enough". Further more they reviews on their site appear to be fake and by them as no buyer can actually submit one

Date of experience: September 23, 2019
California
1 review
4 helpful votes
Follow Misti G.
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Pictures lie!
December 17, 2019

Definition of rug:

A floor covering of thick woven material or animal skin, typically not extending over the entire floor.

I ordered 2 beautiful (in the pictures) "rugs." I should've known it was too good to be true. What I got was 2 stiff, really thick blankets, with a screenprinted picture on them. To make it worse, they were folded, not rolled, so there are big creases everywhere that won't smooth out.

Date of experience: December 17, 2019
Kansas
1 review
3 helpful votes
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TOTAL SCAM!
December 20, 2019

They got me and now won't communicate. I ordered $197 worth of junk from them. Fake Pendleton, sherpa blankets with no sherpa that look like cheap beach towels, totes that are half the size and not even the same color. HORRIBLE!

Date of experience: December 20, 2019
Missouri
1 review
6 helpful votes
Follow Alan M.
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Pure rubbish, ordered a rug and got a thin piece of foam, that I would not even put on the floor for my dog, a very poor picture printed on thin foam, packed so tightly that totally wrinkled, impossible to flatten.

Date of experience: November 7, 2019
Arizona
5 reviews
1 helpful vote
Follow Karen W.
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First of all they charge your account before they even send you the product. They respond as if they are a robot. Would not let me cancel yet they hadn't even shipped it until almost 30 days later.
Unacceptable with only an email to contact

Date of experience: September 25, 2019
New York
2 reviews
1 helpful vote
Follow Barbara E.
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I purchased two quilts. One for me and one has a Christmas present for my daughter. She received the quilt and asked me if she should put it as a dog bed. That is how bad it looked and feel. The color was already fading. The picture on the site looked pretty and bright, but when you open the package it was disappointing. It looked nothing like the items on the website. I am asking for my money back and they only want to refund 30%. What a rip off. I wouldn't pay $20.00 for this quilt in the store and they charge 89.99. I wanted to by something American made but they have gone to far. The material is cheap and flimsy and not worth the time or effort it takes to order it. The reviews I saw on the site was positive and I though honest, but now I see they were not true.

Date of experience: November 18, 2019

Overview

AzcozY has a rating of 1.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AzcozY most frequently mention credit card, customer service and king size. AzcozY ranks 110th among Carpets sites.

service
8
value
8
shipping
8
returns
8
quality
8