Back Market

Friendly & honest with quality refurbished products! I'm so pleased I will definitely buy in the future!

Item came on time. Other than minor scratches to the case works perfect. Sound quality is great. Highly recommend

Excellent Product / Service.
Fast Shipping.
Better than expected.
Would use them for repeat business.

Updating to a refurbished iPhone XS. Shipping was prompt, there were no problems with setup and usage. I would use Back Market again! Go for it.

I'm so glad I found this site! Repeat customer here :) Over the past two years I've purchased 3 reburbed Apple products, and they all have been great quality at much lower prices than elsewhere.

I've bought an iPod Touch 7 in 2020 (I know, oldschool, but I'm an old Gen-Xer lol), Airpods, and an iMac 27" Retina in 2022. They all arrived in perfect working condition and are still going strong today without any speed, connectivity, or operating issues. Turnaround time was good, and packaging was professional. In 2 out of 3 cases, the visual appearance was nearly flawless.

The only slight issue I've had is the iMac stand has many (>20) very noticeable gouges and worn spots in the metal, which you can see from further away than the 20cm the listing describes. This item was listed as Excellent condition, and I wouldn't consider that to be excellent. So, in reality my rating would be more like 4.5 stars, but there isn't an option for that.

Overall, I'm very pleased with BackMarket's products and customer service. I also like their off-beat, unique emails and marketing. Makes me laugh, and we can all use more laughs these days. I'm sure I'll be back to purchase more electronics when the time comes. :)

All the products I have gotten from Backmarket have been great quality and great pricing. My go to for electronics now.

I've used them for 3 years now and have had great service and quality! I have had no shipping problems or issues with my products.

After a successful iPhone 8+ purchase 7 years ago, I went back, second time a laptop and it was awesome. Next was a Samsung galaxy note 20 12/29/22, this is the beginning of the end. Late delivery got $20 shipping fee back, but ordered good condition phone, way too many scratches to qualify as good, more like fair. As of 1/6/23 still have not provided an invoice with 1 year warranty date adjusted to delivery date. The last order 12/31/22, again late delivery $39 refunded! Seller unresponsive after 48 hours. Contacted backmarket directly for help! Again I ordered a good condition Apple iPhone 12 128 G! The phone I received was the worst excuse for a refurbished phone ever. Looks like it went in garbage disposal! The only accessory with phone was a 2' black (not Apple) charging cord, no charging cube! The phone needed charging and overheated immediately! Even after charging just trying to set up it was hot to touch! The speaker volume was barely there even on speaker phone during calls! The battery life was 83%, after first full charge! This really angered me as no one was responding and all I got were excuses! Promises to escalate and no follow up! Even emails telling me I have a message from backmarket do not link to this item, but an old order for laptop! They have been made aware of the issues, have all my info and no one bothered to call! I requested a return shipping last night 1/5/23, received at 9:30 am 1/6/23. With a whole list of steps to follow to return the item for refund! I completed everyone printed label they provided and dropped off at UPS, 11:00 AM. I call backmarket again to ask what happens now. Keaton says, 2 day shipping, seller has 2 days to inspect return, then refund issued which in reality means 3-5 days back to payment method! I said no what I will do is contact my bank, dispute charge as this was not what I ordered and paid for! He apologized but not sincerely! I also yet again have never received a invoice for this purchase. Bank put money back in my account and I gave them UPS TRACKING NUMBER! NEVER AGAIN WILL I USE THIX COMPANY! Went to Amazon refurbished, got excellent condition phone, charger and cable same IPhone 12 128G same price with 2 day free shipping! Lesson learned! Good luck!

I was nervous ordering a used iPad, but I have no regrets. It is perfect! It arrived exactly as described.

I ordered a refurbished iPhone 8 and a case for it. Great products! Fast shipping. I highly recommend this company.

Im am happy with my purchase, and the customer service is excellent. The item came as described, and I was informed of the tracking.

My phone came fast and in great shape. It also was way cheaper than the original price and it looks and acts brand new.

The laptop I purchased was in great condition and I was very impressed by the quick delivery. I'm looking forward to buying more items.

I can't describe my initial Skepticism in 100 characters, but I can state my satisfaction in 2 words, ABSOLUTELY BRILLIANT. 100% recommend doing business with Back Market.

Everything just perfect I don't know what else to say
Happy with the purchase. I would recommend to everybody!