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Back Market

How would you rate Back Market?
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New York
1 review
0 helpful votes
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Great experience
November 22, 2021

I ordered a computer and it was what I was expecting and even more. Perfect performance and condition, I'm really happy about this purchase.

Date of experience: November 21, 2021
North Dakota
1 review
0 helpful votes
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Love the process
January 18, 2024

The site was easy to navigate and the entire process was very easy to use. I recommend this to anyone.

Date of experience: January 18, 2024
Michigan
1 review
1 helpful vote
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Excellent
February 28, 2021

The device looks awesome and the functionality is excellent! I will definitely recommend and purchase another product in the future

Date of experience: February 27, 2021
Nebraska
1 review
0 helpful votes
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S10
January 11, 2022

I received my order when I was supposed to and it was in the condition described to me when ordered. I would use this company again

Date of experience: January 11, 2022
Colorado
1 review
0 helpful votes
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I have never had a good phone before I'm so glad I tried the website I took a chance on my $250 I'm glad I did The phone works excellent and looks like new

Date of experience: May 25, 2022
Nevada
1 review
0 helpful votes
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Scam Company
January 26, 2024

I ordered an Apple Watch about 4 months ago and haven't gotten the product. Company refuses to refund me.

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
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Happy
February 18, 2021

I love the phone we ordered another because I was so happy with it my second just came love love it I told others about the website

Date of experience: February 17, 2021
Georgia
1 review
0 helpful votes
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Cannot say it enough, this seller is exceptional. I will be ordering from them again. Thank you and many thanks.

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Best company ever!
February 7, 2021

They got me my product via one day air and i love it! Best product company in my eyes! I got the apple imac 27" in mint condition and i love it!

Date of experience: February 5, 2021
New Jersey
2 reviews
0 helpful votes
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I was surprised by excellent condition of product. Shipping was prompt and description was accurate.

Date of experience: July 6, 2021
Kentucky
1 review
0 helpful votes
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Quality
April 15, 2022

I like my purchase it was in good shape and works like brand new I am very happy it looks and works like as good as new. I really like this company.

Date of experience: April 15, 2022
Nebraska
1 review
1 helpful vote
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I was very impressed with the system that I purchased through your company. The cost was what I was looking for especially with Google Chrome.

Date of experience: May 20, 2021
Angola
1 review
0 helpful votes
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I've bought 5 smartphones this far, and I loved it all, thanks for your hardwork back market, i live in Angola and every product is just Amazing.

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Excellent product
September 14, 2022

I have bought multiple items from here and they are always perfect. Will continue buying from here as long as they are around.

Date of experience: September 13, 2022
Washington
1 review
0 helpful votes
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The iPad we received matched the description. It was in good condition and worked well. We also sold our old iPad and the offer we received was fair.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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They made me an offer I couldn't refuse.
March 23, 2022

My refurbished, first generation iPhone SE w/ 32 GB of memory from Back Market is beyond belief! It works perfectly. I scoured the internet for a better deal, but I couldn't find anything that even came close to the deal Back Market offered. Back Market promised 3-day free shipping, and they even beat that. I got my iPhone in the mail just 2 days after I submitted my online order. And free shipping included insuring the phone for its full price, also at no charge to me.

I thought I would save money by buying the refurbished iPhone in "Good" condition instead of in "Excellent" condition, which would have cost $30 more. When the cellphone arrived in the mail, I couldn't believe just how good "Good" condition would be. The display was absolutely flawless, not so much as a micro scratch on it anywhere. And I could not find a single scratch, nick, or dent anywhere on the metallic body of the phone either. I was bewildered why Back Market did not rate the condition of my phone as "Excellent". I surely would have. After pulling out a powerful magnifying glass, I finally located the most trivially imaginable scuff in the metal case on the backside of the phone. The side I would never even look at. That's the reason Back Market only rated the condition of the phone as "Good" instead of "Excellent"? Man, you guys are just awesome!

"Good" condition extends beyond just the cosmetics of the phone. The Home button and all of the mechanical buttons on the sides of my refurbished iPhone work without a glitch, too. And a software app installed on the phone shows that the rechargeable battery inside has a health rating of 96%, which is damned impressive for a 6-year-old phone. The phone charges rapidly and holds its charge for days, just as if it were a brand new phone.

And if all of that wasn't good enough, Back Market also covers the phone with a one year warranty. Also for FREE!

I couldn't be happier with my purchase if I had spent hours searching the internet to save -- what, a nickel? -- on a lower priced iPhone. If I had found a lower priced phone (and I extremely doubt it), it surely wouldn't have been in better condition.

You guys at Back Market ROCK! I'm already recommending you to every person I can flag down.

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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I have purchased 2 phones from Back Market and the phones work like new. I purchased the fair condition phones and they still was like new.

Date of experience: August 5, 2023
Illinois
1 review
0 helpful votes
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I ordered an iPhone se 2020, and it's in great condition and working great! Delivery was great and came in good time!

Date of experience: December 19, 2021
Texas
1 review
0 helpful votes
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Excelente prices, service and delivery, I am delighted with this company.
TThe speed of delivery was incredible!

Date of experience: April 14, 2021
Colorado
2 reviews
0 helpful votes
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Phone
November 16, 2021

Love my new Samsung S20 FE 5G. No scratches or dings. Looks brand new and works great. I am very satisfied with my purchase!

Date of experience: November 16, 2021

Overview

Back Market has a rating of 2.5 stars from 1,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Back Market most frequently mention return label, credit card and third party. Back Market ranks 4th among Electronic Component sites.

service
1,048
value
1,081
shipping
1,077
returns
549
quality
1,052
This company does not typically respond to reviews
+453