Bear Creek Arsenal

We have been a BCA dealer for 6 years now. That being said, we went through a rough patch a few years back where the service was pretty much noon-existent and we had to order in very large quantities, well in advance, not knowing when we would get a shipment. Then things got much better over the past two or three years. Within the past couple of months, our orders are either taking a longer time to get shipped or shipments are being sent out with incorrect or incomplete parts. Don't ever try calling them as they either do not answer their phones or they screen you to the point that you still don't get in touch with your requested party. It is getting frustrating... to say the least.

BCA has got to be one of the best companies I have felt with. Their products are top notch and affordable for the average guy. You can't find this kind of quality at these prices anywhere else. BCA is the absolute best!

I have a.223 Wylde 10.5in,.300 Black Out 10.5in, and a.300 Black Out 16in. I like the heck out of them, especially the Black Outs with the right side charging system. Maybe the way I go from now on. Thanks BCA for great guns.

I purchased this as a straight wall cartridge hunting rifle and absolutely love it. I am partial to the AR style rifle for many reasons after 20 years in the military. BCA did not disappoint, this is a quality firearm. I plan on buying more from BCA.

Beautiful. 350 Legend Upper. Very accurate and easy to install on my Radical Firearms's lower. My only criticism is at first every third shot or so would jam for the first 50 shots or so. Luckily the jam were easy to fix, and the problem has since resolved itself. I do wonder why? Otherwise it's a great upper!

Loving my new side charging complete AR-15 upper in 5.56mm. Shoots great. Feeds great. Looks great. Definitely going to be purchasing from BCA for a long time. Already referring friends.

I received my Hunt master 30-06 from Bear Creek Arsenal. This is a heavy built gun,rugged and powerful. The bcg is massive and the upper receiver is large and amazingly well done. The 20 inch barrel gives it the potential for fine accuracy and hunting capability. The down fall is weight, this is a heavy gun and built to handle magnum cartridges ( 300 Win Mag.) matched with a good scope it is a beast. Another down side is mags and getting more of them. Hopefully the future will help make them available

Love going to the John Lentz hunter education range with this rifle but cost of ammo (wife) required me to purchase your 22 LR upper, excellent performance and fast shipment. North Carolina is a great state with lots of awesome ranges. Go Navy beat Army! Oliver Anthony's "Rich Men North of Richmond" says it best. No better home defense system, ref photos. Thank you for your time and craftsmanship of your outstanding weapons.

Ordered a 350 Legend upper with 2 - 20 rd magazines. The upper was beautiful and seemed well machined. One of the magazines arrived with a spring busted. TRIED all avenues to contact customer service for a RMA. They only replied with a generic instruction guide on returning products. However when selecting the product for return, it will not allow me to proceed because the order still says "Processing". It was delivered 2 weeks ago! We only have 30 days to return. No one will EVER answer their phone and no one will personally reply. I'm done with these folks. Too much quality competition out there to screw around with this mess!

For the money this barrel shoots sub moa 5 shot groups at 100 yards. Great value as I have shot over 100 rounds using break in procedures recommended by BCA. Bore scope inspections show very consistent lands and groves. Bullets from 130 grain to 190 grain full metal jackets feed nicely and smoothly. Gas port was consistent and smooth, with no burrs. Finish was consistent and evenly applied on the entire barrel. Both ends of the barrel had threads that were easy to use as they were clean, without any issues.
Go ahead and buy it... you won't regret it.

Very nice 7.5" 9mm AR upper. Had a few scratches on the rail and bolt carrier but nothing that hurt anything. 5 company. 4th purchase and it won't be the last. I can say that the lower has taken awhile to ship. Still waiting after 12 days of processing. Other than that this company has never let me down.

Not sure why they have a 2. Something rating, but bca has the best quality at amazing prices, ship within 24 hrs usually, they answer thier phones, and they are American made... even if they had a few illegals. Most companies do. I've bought literally over a dozen uppers or compete rifles from them and never have I gotten junk. The first gen side charging bolt sucked but they reacted and built an awesome gen 2 handle. 5 five stars 7 days a week

I'm happy with the value for the money I paid. All I bought was received in good condition, the last two boxes included custom pieces of foam and a very solid box that could have suffered a 20 foot drop? I think so.

If I were to offer BCA any guidance, it would be to have some lighter weight uppers on the shelf, not everyone wants a heavy barrel.

BCA is unlike the rest, they offer so many different chambering for AR's its incredible. My.22wmr upper is so much fun and I love it. Unfortunately the screw that holds the right side charging handle on sheered off, although this does not affect how I feel about BCA. Stuff happens, as long as they help me fix the issue everything will be all good. 5 stars from me.

I have purchase a lot of items of Bear Creek never had an issue with customer service, great previous experience. Recently WOW, they do not answer the phone, do not reply to email inquiries, do not reply to internal website emails within the site. Just horrible service, if you forgot to add your 1st responder or Mil/ Veteran discount the response has been about too bad the order is already placed cant help you. Only way for them to make a change to cancel an order is literally to get your credit card or bank to push back on the purchase. Very disappointing been buying from them for years with no problems. I'd say they went from A rating F-.

First shots with my BCA 20 inch 223 Wylde 1/8 twist side charger W stainless barrel. Failure to feed rounds after first fired using P Mags. Switched to military 20 round mags and problem solved. One failure to eject then it ran like a Swiss watch. Just needs some breaking in. Hardly over 25 rounds fired with different types of ammo and grouping at or slightly over an inch. I was concerned with some of the negative reviews I read but, so far this BCA runs and is just as accurate as my first AR that was much more expensive. Cleaned barrel between 5 round firings.

I bought the 350 legend.was skeptical at first. But there products are good mine shoots very well. It holds a tight group. If they offer any specials I want to get a 7.62x39 and a 12.7-42 so far I'm loving it

Everyone of my friends including me love BCA the Gen 2 upper assembly is one of the best around never a problem. And very accurate. We shoot long range from 200 yds to over 1000 yds 400 yds shoot 2"x4" metal target's. I also have a few rear charging uppers that also are great shooters. The service you get from the staff is outstanding never a problem orders and parts online and on the phone. Thank you BCA for your fine uppers. Just would like you to bring back the 224 Valkyrie a 243 light weight AR 10

Bought an upper and magazines to go with it. Magazines are cheaply made out of tin that is so thin it move allowing rounds to pop out. Upper was not loading rounds properly and pin short striking not even contacting primer. Tried to contact company with no success. They won't answer their phone and send a generic response back to any emails. In all, absolutely no customer service at all. Returning purchase and never doing business with this company again. I would rather pay more for a company that has customer service.

Maybe I've just been lucky but I've had nothing but smooth transactions, fast shipping and great customer service with Bear Creek! There prices are in the ballpark for a budget build and I have never waited for more then a week to receive parts. They have my recommendation

I purchased a 12.7x42 side charging upper in April of 2022. The firing pin broke after 124 rounds.
I emailed Bear Creek to see if it was under warranty or not. I have not heard back, aside from the automated reply.
I called Customer Service, she verified my order number, address etc. Created a packing slip and shipped out a new firing pin.
The new firing pin arrived in about a week. I installed the pin and c was at the range the following day!
It's been working great since then.

I have ordered many products from BCA and have always been happy with the products and very fast delivery. I have never needed to contact customer service until now and I was surprised. As soon as the customer rep answered the phone, her greeting sounded angry or irritated. Before I had a chance to speak, this lady is already mad. So I very politely inquired about my order and got short, nasty replies and could not get any help from this person at all. Great products, rude customer service. One of the main reasons I order from BCA is not only affordable, quality products but swift processing and shipping. I hope this was just one customer rep and it doesnt reflect the overall attitude at BCA towards their customers.

I purchased a 20" side charge 350 Legend and a lower from Bear Creek. The gun doesn't feed for crap. Tried multiple magazines and 3 different rounds to no avail. I contacted customer service and received a AI induced response, but it's been more than a week and nothing! Wanted this gun for hunting season

Used to be pretty good, lately they have messed up every order, i just came from gun shop where they ship my stuff and another order messed up, if something dont happen soon they will not stay in business, they owe me one upper and one lower and the way it looks who knows, i thing for sure they wont get recommended by me again.