• Bear Creek Arsenal

Bear Creek Arsenal

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Overview

Bear Creek Arsenal has a rating of 3.7 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bear Creek Arsenal most frequently mention right side, heavy barrel, and complete uppers. Bear Creek Arsenal ranks 1st among Hunting sites.

  • Service
    225
  • Value
    231
  • Shipping
    230
  • Returns
    115
  • Quality
    222

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.3%
Positive
13
Neutral
0
Negative
17
157
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How would you rate Bear Creek Arsenal?
Top Positive Review

“Sweet barrel”

Mike D.
7/4/24

Have a G19 stainless barrel for my Gen 4 G19 Love it and works great. Thinking about getting another one. Waiting for a free shipping deal to make the purchase

Top Critical Review

“Firing pin failure”

Ben P.
6/25/24

350 legend, After two years and around 200 rounds I started having mis fires, light indents on primers, took it apart and the firing pin is a soft metal, the striker end is flattened and the rear flange that contacts the bolt is worn and has a ring indent in it, never saw this in 25 years carrying M16s, M16A3s and the M4s, and they got a hell of a lot of use with no wear signs like this pin! Junk steel,,,

Reviews (382)

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customer service (76) creek arsenal (45)
Thumbnail of user philb380
Arkansas
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Really nice upper, everything looked really nice, well packaged, Assembled gun, bore sighted, field sighted with 2 shots then 3 shots in the center at 100 yrds. Ejection pattern was surprisingly right at 3:30, which in other pistol builds we usually see them to be a little over gassed, but the BCA seems to be spot on with gassing.

Products used:
Firearm parts

Thumbnail of user tylere249
Ohio
1 review
9 helpful votes
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April 10th, 2023
Verified purchase

After spending well over 1000 in the last year, every single time I open a package from them it's always an issue. Wrong parts, entirely wrong items, or mismatched parts. And I don't have the time or enough hours in the day as a FULL TIME healthcare worker that works a minimum of 12 hours a day on the night shift to constantly have to return items to them, their mistakes are my inconvenience and I'm tired of it. So now I have a bunch of useless parts because they want to send me the wrong bolt, then play the waiting game of shipping parts back and forth just to be able to finish building an Easter gift that I should have had finished before he holiday. Being a veteran owned company means nothing when you're spending hard earned dollars on constant let downs

Thumbnail of user sethb535
North Carolina
1 review
0 helpful votes
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June 11th, 2022

I've bought 3 uppers from BCA and all 3 are good quality uppers. My 350 legend is a tack driver at 100yards. Quality of the parts are way better than expected for this price point. And so far with 100 or more rounds through my 350 legend, there have been no failures. 10/10 recommend BCA!

Products used:
Upper receivers

Service
Value
Shipping
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thanks for the 5 ⭐ review and feedback! We really appreciate you as a loyal customer and look forward to serving you further! Be sure to send pics in to be featured on our social media!
Thanks
BCA

Thumbnail of user derekd726
North Dakota
2 reviews
11 helpful votes
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March 24th, 2023
Verified purchase

I ordered a gun part from bear creek arsenal and Fed Ex told me that it wouldn't be delivered because the part was missing from the box. I can't get any customer service. They don't answer and won't call back. I will not order anything from BCA again!0

Tip for consumers:
There are many other sites where you can find similar products at similar prices just like BCA, in which you can trust their shipping methods and customer service and many offer free shipping.

Service
Shipping
Thumbnail of user odbertt
Maryland
1 review
0 helpful votes
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May 24th, 2023

Received my upper quickly and was able to track its trip from their place to mine. The upper appears very nice and seems to function as it should. It feels solid and I am excited to get out to give it workout. Quality seems to be very good and well built. Will definitely be looking at others down the road. Already have three other uppers and a BCA 10 lower which are great and very dependable.

Tip for consumers:
It is always hard to choose which upper to look at and purchase with the quality and choices provided by BCA.

Products used:
The 20" stainless steel, right side charging complete uppermin .308 win.

Service
Value
Shipping
Quality
Thumbnail of user dong520
New Mexico
1 review
6 helpful votes
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March 12th, 2023
Verified purchase

Mounted on an Anderson multi-cal lower. I have only put about 110 rounds through it, but it functioned fairly well. I had one steel case failure to eject, none with brass cases. It has the BCA enhanced firing pin and there were no failures to fire the steel cases. I plan to run brass only in the future. I also plan to change out the universal carbine buffer to an H2 buffer in the lower receiver to reduce wear and tear on the BCG.

Value
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Quality
Thumbnail of user kennethd863
Texas
1 review
3 helpful votes
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July 27th, 2023

I purchased a 6.5 Grendel Upper, with side charging handle and also ordered an AR 15 Lower for my 300 Blackout. I'm absolutely amazed at the shooting accuracy of the grendel. And my 300 Blackout is much happier at the range than in the back of the safe. I have my eye on another upper. Probably in the next couple weeks. Thanks Bear Creek Arsenal for your professionalism and attention to detail. Top Shelf all the way.

Products used:
My 6.5 Grendel Upper and the AR15 lower.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juanl311
Alabama
1 review
1 helpful vote
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December 23rd, 2021
Verified purchase

Very poor experience! Shipped me the wrong part, and taking forever to ship replacement. Lied to me. Slow to respond via email and refused to have a customer service manager call me. Products seem to be well made- review is based on customer service (Or lack thereof).

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

I cannot find your email to us based on your name so if you could provide either your email address or order number I will be happy to escalate this and look into why you are missing a response from us. Our apologies for any inconvenience this may have caused. Looking forward to hearing from you soon and making this right for you as soon as we can.
Thanks,
BCA

Thumbnail of user williams4866
Colorado
1 review
2 helpful votes
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May 1st, 2022

I took this to the shooting range and it shot fairly smoothly. However, I clean my guns after shooting them and upon examination of the bolt, the bolt carrier key is cracked and damaged beside the Allen heads. Will be contacting customer service to get a replacement.

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

We look forward to hearing from you soon and making this right for you as soon as we can.
BCA Team

Thumbnail of user danielm3517
Kansas
4 reviews
16 helpful votes
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October 12th, 2023
• Updated review

I purchased a upper in December of 2022, couldn't get it to eject without double feeding, or stovepiping. Smashing the next cartridge to load. Sent it back, received a ditto of the first POS I had purchased. I'm on my third one sent back been two weeks. I have heard nothing. Don't buy anything from this business. Very poor product, not reliable.I personally would like a refund. Too purchase better quality product somewhere else.This is only two, can show more!

Service
Value
Shipping
Returns
Quality
Unhappy
April 3rd, 2023
• Previous review

Bought parkerized 6.5 creedmoor. Nothing good to say at this point. Bad head space creates popped primers, bad cycling, jamming issues. I'm not a happy customer. Waiting for replacement! Customer service is absolutely horrible. Tried 20 plus times to call, several emails only one reply!

Products used:
Nothing yet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jdrgonefishing
Georgia
1 review
3 helpful votes
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May 4th, 2023

Own a BCA 350 LEGEND stainless upper. Flawless! Matched my lower with no issues. Accurate with multiple types of ammunition. Taken whitetails with minimal to no tracking required! Affordable to shoot and small shooter friendly.

Thumbnail of user davidn2289
Tennessee
1 review
1 helpful vote
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February 1st, 2023
Verified purchase

I fell in love with the.17HMR a couple of years ago when I won a Henry rifle. Every since then I have looked for an AR in this caliber. My son found one at BCA, I immediately bought it. I received it very promptly, put it on an existing lower and WOW! By far the sweetest AR I own. Excellent small game rifle, coyotes hate it. I am currently saving for my second one.

Thumbnail of user evang149
Massachusetts
1 review
1 helpful vote
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December 29th, 2021

This company helped me out with a defective product that I received. They immediately sent another one over while I shipped the defective one back. I didn't need to argue or anything, after I explained the defect they put an RMA right through. I have since purchased other products with no issue.

Products used:
AR-10

Service
Value
Shipping
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Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for reaching out to us and allowing us to make it right for you. We look forward to continue working with you.
Thanks,
BCA

Thumbnail of user mikedufek1825
Washington
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

We have purchased from BCA three times now and I have no complaints. All firearms have ran just fine. The only issue I have had was an extractor break on my 6.5 grendel and they had me a replacement in my hands within a few days thanks again guys.

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Value
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Thumbnail of user michaelc6063
Pennsylvania
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

I elected to write this after seeing that the few reviews left for Bear Creek Arsenal are mostly negative. I made my first purchase from bear creek arsenal in the summer of 2021. The process was seamless, shipping was fast, and the product was good. The product was good when compared to competitors' products costing twice as much. When considering the price, the product was awesome. I purchased a complete upper and it looks flawless and shoots the same. You cannot expect their products to be equal to barrels and uppers costing 5 times as much, but you have to remember that you can abuse five BCA uppers for the price of one high end upper. I will do business with BCA again. I plan on purchasing another complete upper from them within the next month.

Products used:
ar 15 upper

Service
Value
Shipping
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for your review! We appreciate your support and great recommendation.
Thanks,
BCA

Thumbnail of user andrewbergman63
Georgia
1 review
2 helpful votes
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May 15th, 2023

I ordered this as part of a package deal as a birthday present.
I currently repair M4 simulators for the Army, and the quality off this blows MIL-SPEC away!
Neat, clean, no loose parts, ready to go.
Also, much cheaper than any of the competitors.

Definitely a go-to lower for an AR_15 platform build.

Products used:
BC-15 | Multi-Caliber | Complete Lower Assembly No Stock | Black Anodized
BC-15 | .223 Wylde Right Side Charging Upper | 16” Parkerized M4 Barrel | 1:8 Twist | Carbine Length Gas System | 12” MLOK

Service
Value
Shipping
Quality
Thumbnail of user scotth2256
Arizona
1 review
0 helpful votes
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January 20th, 2023

I have recently built two AR pistols chambered in 7.62 X 39 using Bear Creek uppers and they both shoot phenomenally. Great quality and a great price point! I would encourage new customers to purchase Bear Creek products.

Thumbnail of user rodgerearll
Nebraska
1 review
3 helpful votes
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November 27th, 2023

Been trying to get a return shipping label. The PDF only opens to their logo. Have tried for a week to make contact.? Not even a call. Just sent to another place, no help! Have always been great in the past. I have even bought and received a standard barrel during trying to get the magnum refunded.

Thumbnail of user kevinc1723
Michigan
1 review
9 helpful votes
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August 1st, 2021

I purchases a seven inch pistol upper and im having nothing but problems. It won't eject the empty cases. Im not a gun smith and I can only conclude whats wrong. From what I've researched but when buying a product it should be in good condition. Not malfunctioning out of. The box. I need this weapon in good shape because its used for security work and in case of an incident a malfunction could mean life or death for my self or my clients. Hopefully bear creek will resolve fhis. Now I have to pay for return shipping and who knows how long its gonna take to get it back..

Tip for consumers:
use caution ...products need to be tested more ...

Products used:
7 inch upper reciever with side charging

Service
Value
Shipping
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Good morning! I am very sorry to hear you're having issues with your BCA product. Our warranty covers all shipping costs! Please email customerservice@bearcreekarsenal.com with your order number and they will supply you with an RMA label! You can also always reach out via Facebook or Instagram and we will do our best to assist you as well!
Thanks!
BCA Marketing Team

Thumbnail of user kevinl1930
Kentucky
1 review
0 helpful votes
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March 20th, 2022

My first several upper purchases was the Gen l. Handles worn through the boxes during shipping, reached out to them and they sent me replacements. But after running them the handles are loose. Then the Gen ll replacement program offered@ $99 ea. I bought two. Barrels were extremely over torqued. Standard M4 rear CH uppers ran fine. But l learned to check all hardware... loose gas blocks, cap screws (they will rust) on the hand guards and occasionally castle nut. My last purchase was the. 22 16" upper. Scratched receiver out of the box, FAILD to feed, fire and eject. Sent it back for refund. Upper was going to be a present for a young shooter. 10+ uppers l purchased. The. 22 was the deal breaker for me.

Tip for consumers:
Good luck

Products used:
AR upper assembly

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for bringing this to our attention, and please accept our apologies for the less than satisfactory item and experience. We will ensure that we bring this to Upper Management’s attention to review and improve to improve our processes. We hope to earn your trust in your next purchase.
BCA Team

Thumbnail of user devinm185
Pennsylvania
1 review
8 helpful votes
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August 15th, 2022

Not impressed got a left handed side charging 7.62 by 39 upper and after 200 rounds my extractor broke like cheap pot metal leaving an empty casing stuck in the berral that I can't get out now hopfully I can get a new Part can't get my money back and don't want a store credit you get what to you pay for and I learned that lesson budget gun with budget parts performing poorly who would have thought never again

Tip for consumers:
Be warry of the 7.62 uppers

Thumbnail of user warrena97
California
1 review
2 helpful votes
  • Send Message
January 28th, 2023

BCR backs their products and has Great customer service and support!
My 5.56 gen 2 side charging upper and an 8 1/2 in 1.7 twist barrel keeps tight groups and I couldn't be Happier with my first build.
Highly Recommend!
Warren A.

Tip for consumers:
Don't regret purchase BCR Products

Products used:
Complete upper

Service
Value
Shipping
Returns
Quality
Thumbnail of user brucek522
Illinois
1 review
0 helpful votes
  • Send Message
November 30th, 2022

Customer service is a misnomer. It should be non-customer service because you absolutely cannot talk to anybody on the phone and if you do have a problem impossible to resolve I don't want a guy by the last name of oriole 15 emails yeah I'm creating a label for your missing parts never happened. No spring or buffer plunger in the gun whatsoever and they won't fix it. Best part is I'm a dealer they don't realize how many of their guns I transfer well no more I will refuse their shipments.

Service
Returns
Thumbnail of user watern
Minnesota
12 reviews
9 helpful votes
  • Send Message
December 12th, 2020

I will give them two stars for their warranty and website, however,
Their customer service sucks.

They do not list the length of their rifles in their specs. I had to email them four
Times before I received a half helpful reply to my questions. Under their "contact us"
Is a telephone icon but when you click it, the user gets nothing. In other words, they do
Not wish to hear from you, despite the fact that their rifles sell for close to a grand.

And when I check the local BBB, they had a very sad rating of 1.82, with over 50
Complaints.

If you are looking for a field rifle, go to a supplier whom cares about their customers
Because Bear S++t Arsenal does not.

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Hello, I am sorry you had a delay in response. We try to help everyone as quickly as possible but sometimes, due to the current political atmosphere and an overwhelming amount of orders/contacts we do fall slightly behind. Our number is 919-292-6000 and is listed on our Google page and website. If you require further assistance please be sure to reach out.
The BCA Marketing Team

Thumbnail of user markb3747
Virginia
1 review
1 helpful vote
  • Send Message
February 16th, 2022

I bought a 223 Wylde upper from Bear Creek Arsenal. In my personal opinion you can't find a better upper for the price and quality. I ordered on a Saturday and on Tuesday it was at my house so the shipping time is phenomenal. The upper shot groups smaller than a quarter at 100 yds. With bullets weighing 50 to 55 grains with factory ammo. Hope to try some heavier bullets soon. Now for durability so far so good but only time will tell but
I'm sure they stand by there products. With that being said I highly recommend Bear Creek Arsenal products.

Products used:
Upper

Service
Value
Shipping
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for taking the time and leaving a 5⭐ review and feedback! Our goal is to provide an easy shopping experience, fast shipping, and high-quality products on a budget. We appreciate you and look forward to serving you again soon! Be sure to send in pictures of your builds to share on our social media!
BCA

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Bear C.
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