• Bear Creek Arsenal

Bear Creek Arsenal

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Overview

Bear Creek Arsenal has a rating of 3.7 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bear Creek Arsenal most frequently mention right side, heavy barrel, and complete uppers. Bear Creek Arsenal ranks 1st among Hunting sites.

  • Service
    225
  • Value
    231
  • Shipping
    230
  • Returns
    115
  • Quality
    222

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.3%
Positive
13
Neutral
0
Negative
17
157
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How would you rate Bear Creek Arsenal?
Top Positive Review

“Sweet barrel”

Mike D.
7/4/24

Have a G19 stainless barrel for my Gen 4 G19 Love it and works great. Thinking about getting another one. Waiting for a free shipping deal to make the purchase

Top Critical Review

“Firing pin failure”

Ben P.
6/25/24

350 legend, After two years and around 200 rounds I started having mis fires, light indents on primers, took it apart and the firing pin is a soft metal, the striker end is flattened and the rear flange that contacts the bolt is worn and has a ring indent in it, never saw this in 25 years carrying M16s, M16A3s and the M4s, and they got a hell of a lot of use with no wear signs like this pin! Junk steel,,,

Reviews (382)

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Reviews that mention popular keywords

customer service (76) creek arsenal (45)
Thumbnail of user bryans724
Alabama
0 reviews
0 helpful votes
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January 11th, 2022

Everything looked great. Everytime I pulled the charging handle back the bolt would jam. Found out the firing pin retainer was missing. Bought one myself and now it works fine.

Products used:
350 legend complete upper

Service
Value
Shipping
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Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

We are sorry to hear you had this issue. Please feel free to reach out to our Customerservice@bearcreekarsenal.com for further assistance. We would be more than happy to send you a firing pin. Looking forward to hearing from you soon.
Thanks,
BCA

Thumbnail of user kolbek
Oregon
1 review
3 helpful votes
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March 27th, 2023
Verified purchase

I got one of their.223 Wylde uppers and it's amazing I have had no jams or issues at all! You can't find a better product and especially for the price

Thumbnail of user michaels8693
California
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

I found Bearcreek site and signed up for there newsletter to get a discount. Which I did not get. I chated and was given a new customer 10% discount code I went through the order process and saw no place to put in my code. I thought that that would happen, after I hit the order button. I found out latter that the code box was out of view below the order button. I immediately sent an email and then I called at 7 am pacific time and was told that there was nothing they could do. I called my credit card company and got on a three way call and still nothing. They said that I could send it back and reorder. I said I would just refuse the delivery. They said ok. It all made no sence to me. The customer service was very dry and unresponive to anything I said. I can see from other reviews that this has happened to others.

Tip for consumers:
Make sure you find the coupon code box below the order box it was out of site for me.

Service
Value
Shipping
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

We are sorry to hear you had a less than stellar experience with BCA products/customer service. Typically, we are known for our exceptional customer service and pride ourselves on resolving issues quickly and resolutely. We will review this and make sure you are heard.
Thank you for being willing to share and for giving us the opportunity to improve.
BCA

Thumbnail of user jeffl1559
Arizona
1 review
0 helpful votes
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May 22nd, 2023

Was able the purchase bcg that I needed for a custom build, when everyone was either out of stock or wanted stupid prices. Thanks BCA for budget friendly pricing!

Products used:
Bolt carrier group

Service
Value
Shipping
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Quality
Thumbnail of user terryp820
Colorado
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I have several different calibers of these and plan on getting more. I like them enough to sell my bolt action rifles and replace with the Bear Creek uppers.

Thumbnail of user danl1064
Michigan
1 review
1 helpful vote
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April 27th, 2023

I've purchased 2 uppers from BCA and never had an issue with either one. They cycle perfectly. I'm ordering another one this week! Building a pistol this time :)

Thumbnail of user careys99
Indiana
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

I have purchased Two AR-15 16" 556 Right Side Charging Uppers. They look very solid & fit my lowers very well. Excited to go to the range & sight them in by sending rounds down range.

Tip for consumers:
Sometimes shipping takes awhile. Hard to contact customer service person.

Products used:
Ar-15 Uppers & Lowers

Service
Value
Shipping
Quality
Thumbnail of user robertc4734
Texas
1 review
4 helpful votes
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October 12th, 2021

Bear creek arsenal service department is piss poor they won't answer your phone calls or email you back. I have purchased many uppers from them but this is my last.in total service department sucks.

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Afternoon! We answer all emails and phone calls in 2-3 business days typically. I cannot find your email to us based on your name so if you could provide either your email address or order number I will be happy to escalate this and look into why you are missing a response from us.
BCA

Thumbnail of user maxw273
Texas
1 review
0 helpful votes
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June 4th, 2023

I purchased a BCA AR10 complete SS upper in 6.5 CM in December. I initally had some issues with the upper but BCA customer support was great and helped me out. I've waited a few months to write a review so as to fully test the upper. WOW! After some load development the BCA upper is shooting 1/4 to 1/2 MOA consistantly to 300 yards! Wow, for an inexpensive upper I really didn't expect the quality and accuracy I'm enjoying! Can't say enough positive about BCA!

Products used:
AR10

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnb10452
Illinois
1 review
0 helpful votes
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February 1st, 2023

Bought the 350 legend upper for a hog hunting build, shooting 180 grain Winchester factory ammo it will put 5 shots into a clover leaf, excellent upper

Thumbnail of user pastormontelove
Oregon
1 review
1 helpful vote
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May 19th, 2023

I really Hope the wait is worth it! I am now going on my 4th week of waiting, my Order is still in the "Processing" State.This was my first BCA Order usually I am a Palmetto State Guy but a friend talked me into trying BCA. So far not to impressed!

Thumbnail of user terryt780
Georgia
1 review
2 helpful votes
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August 21st, 2023

I have owned a lot of different AR platforms and I find the Bear Creek Arsenal Products to be Exceptional in fit, finish, performance and Price. One of My favorite aspects of purchasing from BCA is the range of calibers available and knowing that regardless of platform I choose it will Function As Advertised. Great Guns.

Tip for consumers:
All look good and function well

Products used:
22lr, 350 legend, 22magnum, 410, 17hmr, 5.56, 7.62x39, 6.5 Grendel, 450 Bushmaster, 308 Win, and 458 So-Com.

Service
Value
Shipping
Quality
Thumbnail of user samj901
Oklahoma
1 review
3 helpful votes
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May 28th, 2023
Verified purchase

So I bought a 223 Wylde upper from Bear Creek Arsenal and it was honestly quite dangerous, it was crushing the projectile into the casing which made it inaccurate and dangerous. I was able to get a hold of BCA by submitting a return request on their website which was great and I got another back quickly. However, on this new one the bolt won't lock back, and it's not a problem with my lower cause I've used other uppers on it with no problems, and now I can't get a hold of BCA, the website won't let me fill out another return request on the same product, they don't answer my calls, or emails. I've also filled out another form on they're website under their customers service tab, but In getting absolutely nothing and I'm so frustrated now. DO NOT BUY FROM THEM IF YOU WANT A GOOD PRODUCT AND/OR GOOD CUSTOMER SERVICE!

Tip for consumers:
I wish I knew how terrible the quality and customer service was before buying from BCA

Products used:
223 Wylde upper

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevins3004
Illinois
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Purchased this upper to complete another build. Fit and function very good. Good for having multiple calibers at hand. I have purchased several uppers from BCA.

Tip for consumers:
Buy it. it's worth the cost.

Products used:
223 Wylde upper

Value
Shipping
Quality
Thumbnail of user danp1364
Nebraska
1 review
0 helpful votes
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January 30th, 2024

Since 2019 i have purchased alot of uppers from BCA and i have only had issues 1 time and they warrantied it and had my upper back in a quick amount of time! I highly recommend BCA!

Tip for consumers:
Great merchandise at a great price

Products used:
Uppers

Thumbnail of user kennethg843
Tennessee
1 review
0 helpful votes
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January 2nd, 2023

100% love it.shoot an run wonderful. Cant wait to buy an use more of there stuff.always keeping my eyes on there sit to see what they got coming out with next

Thumbnail of user philk218
Florida
1 review
2 helpful votes
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November 4th, 2023
• Updated review

With my 67 year old eyes I was averaging 1.5" at 100 yds. For an inexpensive AR that's very good. That was with 77grain OTM and 62 black tips. Didn't matter which and, very little poa shift.

Value
Shipping
Quality
20".223 wylde
October 3rd, 2023
• Previous review

Took out my BCA.223 wylde. It's topped with a Monstum 3×9 scope. For eyes as old as mine between 1 & 2 inches at 100 yds is pretty damn good.

Value
Shipping
Quality
Thumbnail of user michaeld5752
Tennessee
1 review
0 helpful votes
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December 7th, 2022

I ordered a rifle Nov 10th. Is now Dec 8th.I have not heard a word on my order. I try calling no one answers. I tried emails, I get no response except a computer generated one. Come Dec 10th, I don't have a refund or my rifle, I will be filing with the BBB, my CC company and I will be seeking an attorney to file a lawsuit against this company. And if possible I'll file a complaint with the ATF, on this companies fraudulent sales. I bet I won't get a call nor a response to any of my complaints. Buyers beware. If they read this my order # is *******225...BCA remember that order # as you'll see it in the future for any review I can write I be letting your customer base know your fraudulent sales activities, and poor business practices

Tip for consumers:
Buyers beware.. BEAR CREEK ARSENAL IS A SCAM

Products used:
None as BCA took my money and didn't send my order

Thumbnail of user gravyd
Washington
1 review
0 helpful votes
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September 23rd, 2021

If you're on a budget there is simply no better place to go, not sure why this site has a bunch of negative reviews of BCA. I ordered an upper on a Thursday and it came in the following Monday, it took just over a week to get to me from across the country which is pretty good I just wish they wouldn't use FedEx. If you're looking to build a budget-friendly AR this company brings amazing value to the table and I have no complaints so far and I'm as confident as one can be in a $300 upper. We will see how it faires as I shoot more, if there are any problems I will keep this updated but as of right now I couldn't be happier with my purchase.

Tip for consumers:
If it seems too good to be true that you can get a side charging upper for your AR for under $1000, just know that I paid ~$250 for mine after tax and it was delivered to my door within 2 weeks and I live on the other side of the US from this company. It's a budget product so don't expect it to have Daniel Defense quality and you won't be disappointed, and that's not to say it's low quality or bad in any way, it's been great for me so far.

Products used:
Side Charging Complete Upper

Value
Shipping
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for your review! Be sure to reach out if you ever have any issues with your BCA product, we have a lifetime guarantee on all of our products.
BCA

Thumbnail of user carls972
Alabama
1 review
0 helpful votes
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December 24th, 2022

Love the quality in the 300 blackout upper! Holding.5" groups at 100 yards! What more do I need to say... Just ordered a 450 bushmaster complete rifle! Love this company. Thank you!

Products used:
300 blackout

Service
Value
Shipping
Quality
Thumbnail of user uavresearch
North Carolina
1 review
0 helpful votes
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October 7th, 2023

Have some for rim fire but can't do anything with them cuz I can't get any other parts to finish the uppers beaches all the parts available are going int production guns….

Thumbnail of user jamesb6706
Alabama
1 review
0 helpful votes
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June 29th, 2022

Just received my 350 legend upper just want to say fast delivery and we'll packaged and great price when I receive my magazine and I get to go to the range I'll send another review so far so good thank you BCA

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

Thank you for taking the time and leaving a 5⭐ review and feedback! Our goal is to provide an easy shopping experience, fast shipping, and high-quality products on a budget. We appreciate you and look forward to serving you again soon! Be sure to send in pictures of your builds to share on our social media!
BCA

Thumbnail of user timr805
Illinois
1 review
0 helpful votes
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January 19th, 2023

My recent 12.7x42 build. Still a work in progress but very impressed with the reliability and functionality of the upper although expensive to shoot a lot it is one of my favorite guns.

Thumbnail of user stephenb2461
North Carolina
1 review
0 helpful votes
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February 27th, 2023

I own two BCA rifles. My first purchase was a 21" 308 upper and the AR-10 lower (about 4-5 months ago). I am very happy with the quality of this firearm. I have had zero issues and it has no problems with accuracy. My second purchase was a AR-15 upper chambered in 7.62x39. So far every single round has fired and ejected with out any issues. I have shot mainly wolf and similar cheap ammunition. I have had only one issue with this purchase. I built it on a PSA stripped lower. I purchased the BCA lower parts kit. No matter what I tried. I could not get the trigger pin to go through the the trigger, spring and disconnector. Fortunately I had a spare trigger from a swap out I did a couple months back. Which installed with out any issues. So this makes me think the BCA kit had a bad trigger or disconnector as they would not line up so the pin would go through. I consider this a very minor issue and in no way sways the opinion I have about BCA. I believe that BCA produces great products that are affordable to the average consumer. Too many companies out there want a ridiculous amount of money for their products and unless you are competing, why spend that. BCA fills that gap with a remarkable product that you can count on. I can't see myself purchasing from any other company for AR-15 and AR-10 uppers and parts. I am a loyal BCA customer for life.

Service
Value
Shipping
Quality
Thumbnail of user brentd98
Ohio
2 reviews
0 helpful votes
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April 10th, 2023

I've bought almost every caliber of upper from this company and have never had a single problem with any of them. Its a great company and I'll continue doing business with them in the future

Service
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Bear C.
Typically does not respond to reviews

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