• Bear Creek Arsenal

Bear Creek Arsenal

Write a Review

Overview

Bear Creek Arsenal has a rating of 3.7 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bear Creek Arsenal most frequently mention right side, heavy barrel, and complete uppers. Bear Creek Arsenal ranks 1st among Hunting sites.

  • Service
    225
  • Value
    231
  • Shipping
    230
  • Returns
    115
  • Quality
    222

This company does not typically respond to reviews

Positive reviews (last 12 months): 43.3%
Positive
13
Neutral
0
Negative
17
157
See all photos
How would you rate Bear Creek Arsenal?
Top Positive Review

“Sweet barrel”

Mike D.
7/4/24

Have a G19 stainless barrel for my Gen 4 G19 Love it and works great. Thinking about getting another one. Waiting for a free shipping deal to make the purchase

Top Critical Review

“Firing pin failure”

Ben P.
6/25/24

350 legend, After two years and around 200 rounds I started having mis fires, light indents on primers, took it apart and the firing pin is a soft metal, the striker end is flattened and the rear flange that contacts the bolt is worn and has a ring indent in it, never saw this in 25 years carrying M16s, M16A3s and the M4s, and they got a hell of a lot of use with no wear signs like this pin! Junk steel,,,

Reviews (382)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) creek arsenal (45)
Thumbnail of user christopherh1821
Illinois
1 review
1 helpful vote
  • Send Message
March 13th, 2023

Great product, I have several builds with these uppers, and the product quality is great. The price is phenomenal for the quality of product.

Products used:
Complete uppers

Service
Value
Shipping
Quality
Thumbnail of user andrewr1915
Tennessee
1 review
0 helpful votes
  • Send Message
July 28th, 2023

I recently bought a BCA upper, which is made of good quality materials. I love this upper on my lower build and it is very accurate.

Thumbnail of user joer1218
Maryland
1 review
5 helpful votes
  • Send Message
May 11th, 2022

Good luck with your order, they literally do not care. Dealer or not. I have no clue how they make millions when they are the worst.

Tip for consumers:
dont. they can keep your money anytime per their policy. they will store credit you +15% fee

Products used:
all the products

Service
Value
Shipping
Returns
Quality
Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

We are very sorry for your frustration, and we are in no way perfect, but we do hope the following will help explain our return policies.

Per our website anything sent back within 30 days of purchase is refunded however if you choose to request a refund after the 30 days, we will honor a store credit for the same amount. There is a restocking fee, and this is to help mitigate the returns of firearms being tested or played with just to be returned and exchanged for another, it’s a somewhat protective measure to ensure companies are not being abused, many companies employ this strategy. Furthermore, we also offer a lifetime warranty for all our products, if you are having struggles with or don’t believe it is functioning correctly, we will repair or replace it at zero cost to you, and we will also handle all the shipping fees.

We recognize not all our customers will like our policies, but we certainly try to accommodate as much as possible. Once again, we are sorry you were frustrated with these policies.

Thumbnail of user louisf311
Ohio
1 review
0 helpful votes
  • Send Message
March 11th, 2023
Verified purchase

Great Product. Quick delivery. High quality. Compatible with Aero Precision Lower assembled easily. Shoots well and makes the range more affordable

Service
Value
Shipping
Quality
Thumbnail of user alexb1647
Texas
1 review
1 helpful vote
  • Send Message
January 27th, 2023
Verified purchase

Bought 16" barrel in 2019. Working flawless. Killed plenty of hogs over the years. Thumbs up. I have recommended to my friends.

Products used:
.300 black out, 16” barrel

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisb3441
Texas
1 review
1 helpful vote
  • Send Message
February 1st, 2023

Love everything about bca products they cycle properly very accurate I use different types of ammo through this gun and no problems

Products used:
Bca 300 blackout

Service
Value
Shipping
Returns
Quality
Thumbnail of user chadm507
North Carolina
1 review
0 helpful votes
  • Send Message
May 31st, 2023

I have built a 300blk, 350 legend and 450 bushmaster using BCA complete uppers. So far they really shoot and run great!

Products used:
350 legend upper ans 450 bushmaster

Service
Value
Shipping
Returns
Quality
Thumbnail of user henryp473
Arizona
1 review
0 helpful votes
  • Send Message
April 22nd, 2023

Latest build 223 Wylde
Great product. No issues with fit and finish. Next builds are 762 x 42 and 6.5 Grendle

Service
Value
Shipping
Quality
Thumbnail of user nikkis384
Kentucky
1 review
0 helpful votes
  • Send Message
January 13th, 2023

RECIEVED VERY QUICKLY AND PRODUCTS ARE AMAZING, ORDERING MORE VERY SOON. SCOPE AND UPPER FOR THE HUBBYS CHRISTMAS! HE WAS SO HAPPY TO BUILD HIS NEW GUN

Thumbnail of user rays819
Virginia
1 review
0 helpful votes
  • Send Message
March 8th, 2023

I'm very pleased with my ongoing setup of My HD…. I've recently added a LVPO to…. I've zeroed HD in at 100 Yards. The groupings at 25 & 50 Yards are AWESOME…

Tip for consumers:
You will NEVER FIND a company with BETTER CUSTOMER SERVICE than BCA!!!

Products used:
5.56 Complete Upper

Service
Value
Shipping
Returns
Quality
Thumbnail of user shaune39
Virginia
1 review
2 helpful votes
  • Send Message
February 25th, 2023
Verified purchase

So I've made two purchases with bear creek Arsenal 1st purchase went well besides a long wait but with my second purchase I got an AR-10 chambered in.308 when I got it to the house i immediately realized it wasn't right the bolt carrier group wouldn't seat all the way because the gas key was having issues and the gas tube was bent out of shape I called customer service with no reply( usually can't ever get them to answer the phone) but I sent an email to customer support and I got back an automated email about wait times when buying a rifle in 2 separate emails so I haven't been able to address the issue so I took the gun to my gunsmith where I'll have to pay 80$ for a brand new gun to shoot this being said I love my other rifle and when all goes well you can't beat the prices for what you get but I just feel qc should have definitely caught this especially if Bear creek shoots the guns to see that they are in propper working order (in the pictures below the upper receiver isn't attached to the lower but that is as far as the bolt will go and I should've gotten a better picture of the gas key but you can see a little bit of the damage there) also the gas key had metal stuck inside of it according to my gun smith

Thumbnail of user jamess7722
Mississippi
1 review
0 helpful votes
  • Send Message
February 17th, 2023

Anything from caliber specific bolt carriers, to magazines, to barrels...BCA can be a great one stop shop on a budget

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnnyq104
Florida
1 review
0 helpful votes
  • Send Message
May 4th, 2023

Great Prices Great Products always find what I want at the price want to pay.
Can't get enough of it.

Thumbnail of user jakev66
Nebraska
1 review
0 helpful votes
  • Send Message
August 29th, 2023

Love the uppers. Bought several. Just firing pin snapped at tip. Other than that, I love the side charging handles

Thumbnail of user marks5835
North Carolina
1 review
0 helpful votes
  • Send Message
January 30th, 2023

Love these uppers, shot great and accurate. Have a 4-16 scope on 300 blackout and red dot on 450 bushmaster

Tip for consumers:
Fast shipping and great prices

Products used:
Uppers, 556, 300 blackout, 350 legend, 450 bushmaster

Service
Value
Shipping
Quality
Thumbnail of user dalep341
Illinois
1 review
0 helpful votes
  • Send Message
March 25th, 2023

Bought an upper chambered in 6.5 Creedmoor for my bro, last Christmas and he couldn't be more pleased. Looking through the site for my next build.

Thumbnail of user thomasm4155
Michigan
1 review
0 helpful votes
  • Send Message
February 21st, 2023

Great upper. This upper is a great value and told others that I hunt with and they bought 450 uppers as well for BCA.

Thumbnail of user timmp5
Texas
1 review
1 helpful vote
  • Send Message
March 1st, 2022

I ordered two more complete uppers the last couple of days that's over 10 complete uppers in the last 10 months I am really pleased with what I've received I've read a lot of the negative review and did understand them so I've tried to call and text left a message and it seems it's getting harder and harder to talk to somebody in customer service I didn't understand this in the review because every time I've ever had a problem they took care of it I don't know if this is due to covid and nobody wants to work in North Carolina getting that free government money like they do here in Arizona I understand Bear Creek Arsenal is swamped I would say 98% of the time they put out an awesome product and that's why everybody goes there I just hope they get their customer service under control because it is a great company a family owned business we have used them for a long time if you've read my other raeviews you know my wife is a bcs shooter and runs a shooting School in northern Arizona women only so I asked the people at Bear Creek please solve this problem and get to the bottom of it I've tried to call you numerous times and nothing ever happens I have texted and emailed you and it doesn't matter if I bought one or 50 aof your uppers we should all get the same customer service thank you very much Tim and Michelle in Arizona

Tip for consumers:
I don't know if covid has something to do with this but this is not the regular Bear Creek Arsenal are you usually very friendly very outgoing and very helpful I know it's a great family-owned business and I've done business there for years the snow contact is so new to me as you can read in my ad I don't want to repeat myself but I have tried myself for three days to get in contact with Bear Creek Arsenal last Thursday today is Tuesday I ask again please Bear Creek get to the bottom of this tha

Products used:
350 Legend 7.62 by 39 450 223 Wylde 556 and more

Thumbnail of user bearc12
Bear C. – Bear Creek Arsenal Rep

I cannot find your email to us based on your name so if you could provide either your email address or order number I will be happy to escalate this and look into why you are missing a response from us. Our apologies for any inconvenience this may have caused. Looking forward to hearing from you soon and making this right for you as soon as we can.
Thanks,
BCA

Thumbnail of user fill1
Texas
1 review
0 helpful votes
  • Send Message
February 8th, 2023

I bought a 8" upper chambered in 762x39. Will a few minor adjustments this upper has been very good. Over 1000 rounds through this upper no issues.

Tip for consumers:
Ask questions there support team is awesome

Products used:
Upper

Service
Value
Shipping
Returns
Quality
Thumbnail of user ethanflashlambert
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 8th, 2023

For what I have bought. And from what my family has bought we haven't had any issues. Works great for hunting

Thumbnail of user toms2233
New York
1 review
0 helpful votes
  • Send Message
January 17th, 2023
Verified purchase

I got 300 blackout,450 bushmaster and 308
They are well made guns all shoot good and they look good hanging on the wall

Products used:
300 blackout 450 bushmaster , 308

Service
Value
Shipping
Returns
Quality
Thumbnail of user glena140
Florida
1 review
4 helpful votes
  • Send Message
November 5th, 2023

I purchased complete 9mm lower went to the gun store with my other parts to finish the build. The gunsmith pulled it out of the box pulled the trigger and said the trigger needs to be adjusted and showed the gun store owner and me what the problem was. It was dirty beyond belief the gunsmith put his finger in the trigger and it came out black it had all the dust and dirt from the manufacturing process inside. So he said it was built good but it needed to be cleaned and the trigger adjusted. I went to write a review on their website they were sold out and there was no reviews posted. They also have been making it for a long time and were not sold out of the 9mm with the buttstock. That was not sold out and had only 12 reviews and have been in business for decades. They read the reviews before they post. They did not post my review and all the other reviews yet they sell a lot of them and were sold out. Product build good but you have clean it and fix the trigger. Of the 12 reviews two people mentioned the trigger and it has an 8 pound pull. It is being built right now and I will post a picture and what the gunsmith said to me from the questions I will ask and a photo of the build. I had to call customer support because no email sent when purchased. With no call back so I call again and talked to the sales department the next day and she said it is in stock and I got an email a few hours later that it was being shipped by FedEx with tracking number. It still does not show I purchased it in my account and it shows the date the last time the purchasing accounts was updated, which was 10/17/2023 which was about 6 days before my purchase date. That is now 19 days behind in updates to bring accounts up to date and does not show up in my account, but I was able to print out my order. I am a person that never writes reviews but the people need to know this so I did. I never got a receipt in my e mail printed it from my account even though my item's purchased account was empty.

Gun safety is important and I should not have to fix and clean what I buy to be safe.
I have the professional do my builds to make sure it is built right no missing parts and test fired.

Thumbnail of user toms2284
Virginia
1 review
0 helpful votes
  • Send Message
March 8th, 2023

I have 3 of your 350 legend uppers and they have performed flawlessly and the accuracy is unbelievable.

Products used:
upper receivers and as a dealer have sold a number of your rifles andd uppers. Just ordered a BC 10 in 243 today

Thumbnail of user rm740
Texas
1 review
0 helpful votes
  • Send Message
March 2nd, 2023

Fast shipping and quality craftsmanship. Every order has been quality with fast service.
We have ordered multiple pieces

Tip for consumers:
Quality company

Products used:
All

Service
Value
Shipping
Quality
Thumbnail of user steves3252
Texas
1 review
0 helpful votes
  • Send Message
February 11th, 2023

BCA is a great firearms company. They keep prices affordable so you don't have to be wealthy to have a quality firearm.

Products used:
Lowers, Uppers, complete Firearms, parts

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user bearc12
Bear C.
Typically does not respond to reviews

How do I know I can trust these reviews about Bear Creek Arsenal?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bear Creek Arsenal?