Bear Creek Arsenal

Good products at a really good price I have several of the uppers and never had a complaint plus srevice is fast

I am having difficulty simply viewing what others have reviewed concerning Bear Creek Arsenal. Nobody told me anything.

Great products! I have had no issues with any of their products, fits great on the lowers I have and cycles good.

Can't beat the bang for the buck. Would recommend their products to anyone from guns to knives to scopes.

Great service, I stop in every time I'm in town just to look. Everyone there is very helpful every time I there!

I ordered a honeycomb fluted 5.56 upper for my first build. I clicked it on the website, checked out and paid. I received a cerakoted upper, in the 5.56 caliber like I ordered, but was not fluted. I contacted the company and they said I never ordered that, and was mistaken. The lady I spoke to, was not friendly whatsoever... that is one thing I won't deal with... hey a hole, I'm giving your company my hard earned money... just saying. The fluted upper sold out, never to return. It's not that big of a deal, I like the look of the upper I received and it operated ok, on the first mag. After that you would fire a round and the fcg would not reset. I would have to cycle the safety, then it would reset the trigger... annoyed, I tore it down to inspect, ya know, to see if I laid the fcg in improperly or what have you. The face of the disconnect was burred up and not operating properly. I fixed that by dropping a velocity 3lb pull, drop in fcg... voila problem gone. I agree the quality for the price is great... but the customer service lady I spoke to left a bad taste in my mouth... bad customer service is the worst. Other than that, I feel they have a solid product thus far... just ordered a 7.62x 39 fde upper for my M4e1 lower... we shall see!

I have some old bear creek side charges... I love the new design I plan to change them all to the new design

I have multiple products from this company. Only had one issue and they were quick to resolve it. Definitely recommend Bear Creek Arsenal!

Prices that you can afford and top quality outstanding shipping have no qualms about what I received.

Ive Got the 7.62x39 BCA-15 left side charging, it's sweet! I highly recommend their brand of rifles!

Great, superior, awesome, accurate! Quality craftsmanship at an affordable price. Top notch! I can't wait to order my next.

Have had nothing but good to say. Even when an item was out of stock, I received a more than fair option.

I have purchased 5 of BCA's uppers now and each one is fantastic. They arrived faster than other dealers. Overall great

The 10.5" 300 Blackout! Perfect for home defense! Great maneuverability and reliable. Heavy sub ammo packs a punch!

Awesome company great customer service I would highly recommend them for your gear, guns and parts they have top of the line quality.

Absolutely loved the.300 blackout upper with the stainless heavy barrel that I purchased! Has been a great gun

Bear creek arsenal has everything you need for your next build. Best prices around great customer support

I dont know about this company not looking good if the company is open or the just getting scaming every one

I own the 5.56 nato and the 7.62x39upper. I love them both. I would purchase from bear creek again they are great to work with.

Every Bear Creek upper and full build I have bought has exceeded my expectations. I will continue to buy all my uppers from Bear Creek Arsenal.

Reliable online store that has good prices and fast shipping. I love the Dailey specials and great clearance prices.

Bear Creek Arsenal will be referenced as BCA.
Original order item was listed having 5 units In Stock. The order was not shipped until the 9th day. BCA logged payment received on June 22,2023. The order was shipped on July 6,2023. When I sent a Customer Service (online form) asking about speeding up the process, the only response was an auto-reply. The following paragraph is from BCA:
"All orders received are processed immediately, however, depending on the number of orders received can increase our processing time. We request our customers give us 1-14 business days to process their order, however, we typically respond sooner as we recognize the importance of your loyalty and wish to resolve your concerns as quickly as possible." Doesn't make much sense for an item that had 5 completed units in stock. At one point the 'In Stock' count grew to 6.
I received my order on July 11,2023. The packaging was intact showing no signs of damage. The product inside was damaged during manufacturing. The MLOK Rail is bent near the gas block assembly. The overall finish is obviously blemished. Photos attached.
When I contacted Customer Service (same process as above) I received the same auto-reply response. The following paragraph is from BCA:
Request a Return Merchandise Authorization
O If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for store credit, exchange, or repair. Start by completing an RMA Form.
· Video Tutorial - How to Process a Return
The Video Tutorial is on YouTube: https://www.youtube.com/watch?v=eR2B27WtoZM
The video shows that when clicking on the Order Number a page opens with a 'Return' link. This is not the case (see attached screen shots). I have repeatedly sent this information to BCA, receiving the same non-working solution. I have asked to be personally contacted either by phone or email, but nothing happens.

I am happy with the products. Both uppers perform as advertised. I do recommed this company and products.

My.458 SOCOM runs like a champ and I have not had any issues. Just like to throw lead. I mounted on a lower I assembled.