Shari's Berries

I just ordered Shari`s Berries for mothers day, I was given a code...
I used the code. Which was useless... They request a date to deliver order then charge you an additional 14.99 on top of the original, 14.99 Delivery charge...
So My Mothers Day 19.99 Special
Ended up costing me 53.47, for 6 Berries! I highly recommend Nobody use this company, As it is a Total Ripoff... So Disappointed!

I paid an additional $9.99 for GUARANTEED delivery on Valentine's Day and another $14.99 for delivery before noon. It is 6:45 PM and no sign of my wife's gift. I checked the tracking number and it shows it just shipped today at 2:30 PM. When I try to call and cancel I just get a busy signal. What a scam this place is.

Even though my husband paid extra for guaranteed delivery on Valentines day they never came. When he complained they offered a 10 credit and said the berries would come the next day. When they did I was shocked at the quality. For a much as they cost the berries were smaller than the ones I could have bought myself at Walmart And the decorations looked like my 10 year old grandchild had made them. One berry had 2 sprinkles attached. And the berries weren't even ripe. Poor quality! Definately not worth the money he paid for them! Photos below show the advertisement and the other is what they actually look like when you get them!

So this is the *******@sharisberries ships out for Mother's Day.

Absolutely no integrity. As long as they have your money, they couldn't care less about the product they're selling. DISGUSTING.

Note that I'm posting this over a month out from the purchase because that how long my mother and I have been given the run around by their customer service.

Huge delivery fees because of their "careful packaging," and this is what shows up.

I have had one great experience and one bad experience with these. My husband has sent then to me twice. The first time, they were delivered cold (extra fee) and they were great! This past week, he ordered exactly the same way. The deliverer saw our garage was open. He did not ring the bell as I was inside the house. He left the box on the lawn mower! Who walks into their garage and looks at the lawn mower. Although my husband paid extra for the cold packs, they were melted, warm and mushy by the time we found them. I asked for a refund but they only gave the shipping money back and they credited us for the standard shipping not the cold shipping. So, unfortunately, if you live in a warm state, don't order unless it's cold outside. I know it was the shipping company's fault but they should have refunded the whole order and gone after the shipper for the money in my opinion.

I ordered a dozen dipped strawberries a few days before my daughter's birthday. On the day they were to be delivered, I received a voice mail message. It was very hard to understand as it sounded as if someone was calling from their home with a lot of background noise. I couldn't understand the phone number they left to call. I found the number on line and called them to learn that they could not make the delivery of my gift and asked for me to choose another product. Every product I selected as a replacement was also not available. There was also such a language barrier between myself and the customer service rep and I was on the phone with him for over an hour trying to get to some resolution. He really tried very hard to so I am not blaming the clerk but the company seems to be unable to meet the needs of their customers. I ultimately cancelled the order and went to edible arrangements which was much more successful. The order was delivered the next day.

Order of chocolate covered strawberries left in the Florida heat with no outer box/ice pack. Melted and full of ants by the time the recipient received. Only offered a 50% refund or replacement delivered 5 days later. I even asked for a full refund and no replacement and they wouldn't refund me the full price. Never again! They don't ship in proper packaging and won't make it right when something goes wrong.

Two out the nine berries were very small and mushy, almost rotten!. The others were not ripe enough to eat. My wife was thoroughly disgusted and threw them away. What a waste of money. Nine berries started at $45 but by the time you add shipping, delivery and tax the cost zoomed to $78. Almost double the advertised price. If that wasn't bad enough the company will not respond to my complaints.

My best friend ordered me a special package and paid for priority delivery and I received it 2 days late. Not only was it late, my package was left on my doorstep. My strawberries were dark red, the chocolate was split opened and melted, berries thrown all over the place and my ice pack was extremely hot. This was my ONLY gift and a horrible way to remember my Mother's Day.

I was hesitant to use this company due to some pretty bad reviews but my sister has used it previously and absolutely swears by it. I wanted to do something special for my mother for her 50th birthday so I ordered some chocolate dipped strawberries (she loves them and i'm not domestic enough to make them) and some flowers. They were delivered separately which was weird but I have no complaints regarding the quality of the products we received. In fact, the orchids they delivered are some of the prettiest flowers I have ever sent to my mother (we send her flowers every year). I ate one of the strawberries myself and it was tasty. No sour/overripe/smashed strawberries which was my biggest concern after reading the reviews. I'm not sure if I just got lucky but I will try ordering from this company again.

I ordered berries for my aunt birthday may 5th delivery date suppose to be may 6th they didn't get there until may 8th they looked horrible ( I have larger strawberries in my fridge right now) for $54.00 for six strawberries I'd say I got taken how are they still in business? But never Shari will you get me again I will also let all my friends/family know how you suck. Oh and customer service is a joke could never get threw. Get me 1 shame on you get me 2 shame on me.

Purchased Sherri berries for this mother's days. Supposed to arrived on the 8th was delivered on the 11th. The strawberries were cracked open and melted. Each one! Would not refund money back despite condition and lateness.

I ordered these for my mother-in-law for Mother's Day. They were delivered a day late, the chocolate was breaking off of most of the strawberries, and the ice packs were not even frozen by the time they arrived.

1st call to Customer they'll be ok when they get there 3 days late.
2nd call we'll will have them there tomorrow.
3rd call we'll send out a replace 4 days after they were to be received.
Email here's $20 for your troubles on your next purchase. As stated in the title never again.

I was charged $19.99 plus $4.99 rush delivery in which I never selected those options!

I immediately called to cancel and spoke to a "Sonia" she had a heavy foreign accent and was super rude. She put words in my month and was combative. SO DISTASTEFUL. If I had spoken with a friendly, empathetic professional and they would explained tactfully why those fee's occurred and then provided a resolution, I probably would've kept the order.

But after dealing with Sonia I was sure I didn't want to ever do businesss with Shari or her berries, EVER!

To top it out for there inaccuracy I have to wait an entire week for my funds to post back to my card. Shut this place down!

I ordered from this company for my mother for Mother's Day. I ordered a week ahead with guaranteed delivery for Friday before Mother's Day and paid extra for it. It was a lot more expensive than Edible Eats who I normally order from, but my wife convinced me to try something new. Not only did they not deliver my order as guaranteed, they never notified me there was any issues with my order. What kind of company runs out of product! How do you run out of berries when that is your business. I learned my lesson but unfortunately my mother will not receive a Mother's day gift from me since she is 1500 miles away and I just found out Friday evening that Shari's Berries ran out of Berries! What am I to do now?

I made an order thinking I would get the discount. My order was $457 and no shipping or sales discount was issued at checkout. I called support and they told me to go ahead and proceed and they would issue a manual credit, even resent an updated email of the total. My PayPal was charged the $457 incorrect amount. Called customer support was the biggest nightmare I have ever experienced. They say they will credit my the shipping discount so we will see. I've order from here various times and every single time the shipping charges advertised are NOT whats charged. Up charges like weekend and rural charges are heavy.

We received a box of berries as an Easter Gift.
On the positive side, they looked beautiful and tasted pretty good.
Sadly, on first bite all the chocolate fell off and they were a mess to eat.
Also, under the chocolate was the little hard green "core" of the berry.
Over all, Kind of disappointing.

Well, my sweet hubby ordered 12 chocolate covered strawberries for me for Valentines day. They did arrive before Valentines day but the strawberries were squishy. Seems like the strawberries were frozen somehow. When you tried to eat them they has a rotten taste and were very soft, squishy and rather brown in places. Very sad!

I bought a half dozen strawberries for my girlfriend after she had surgery; they were not only very good, but they arrived on the day I scheduled them which I was very grateful for. I will be ordering from them again soon.

Order was not delivered and no notification of berries not being available. Thought a coupon to come back for $20 off would suffice for not bothering to show up or notify of no delivery. Purchase from a company that can deliver instead

My husband ordered berries 6 weeks ago for Valentine's day. Berries never arrived. He had to call 5 times. I received my order but my daughter never received hers. Have been a customer for 5 years. Will never order again.

I placed my order 2/5/19 and got the bill for almost $100 due to inflated over charges, did get that portion resolved and refunded credit. Today no delivery before noon which I paid for, no updates and 4 failed on-line chats due to being disconnected. Called customer service rep was very rude, and wasn't listening to me and stated her manager would call back and disconnected the call. So, no delivery on the order, no surprise for my honey and I am one angry bear right now.