Best Choice Products

I ordered a cat bed from a website. There was a code for a discount. The purchase went through, but the discount code wasn't captured. I called Best Choice Products. A representative understood my problem; she verified the discount and told me the discount would be credited to my credit card and tip he time it would take.
I was notified when the charge was credited to my account.
I appreciated that the company kept me apprised of the situation.
P.S. My cat really liked the bed.

Bought an electric jeep for grand-daughter, put it together and it didn't work. Talked to BCP to trouble shoot problem, but still could not get it to work. BCP sent out a new jeep just in time for Christmas. I did not have to go through the hassle of disassembling the old jeep and shipping it back to BCP.

I had the best customer service experience with Joshfel. He was able to assist with my order that unfortunately arrived damaged. Although, the crack and scratches were minor, I wanted to reorder due to the price I paid. I was really bummed, when he mentioned it's the last item in stock. My kids were looking forward to their new chairs and table. Joshfel offered a full refund and kindly said to keep the item and hopefully my kids will still enjoy even though there's minor damages. I didn't expect to keep the item, but I truly appreciate the excellent customer service and now my kids are happy! Definitely a good way to not lose a customer.

Bought eukalaly for my granddaughter, she's 3 loves to play my old one. It arrived beautiful but couldn't tighten strings to tune on both knobs on right side. Strings just fell to side. Called customer service was great, sent me a new one free of charge, awesome but 2nd one same problem. Emailed they apologised again, very nice. Sent me a bar code to take to ups to send free of any return charge on me for refund. That is great customer service! Thank you. Nice to see a company that hold themselves accountable, very kind and caring! Legit!

We had an issue with an item we bought months ago (our issue - we lost a part. It wasn't an issue with the product) and we reached out to BCP for support. They responded quickly and happily and totally solved our issue. Will definitely purchase through them again.

Purchased a Halloween item - Rotten Ronnie - on sale and arrived early. No issues.
Best Choice Products followed up with an email to make sure I was a happy customer.

I've placed two orders with best choice, second order the coupon code did not apply at all so I called right away customer service…I was immediately assisted by Luis whom could not be more helpful & assuring letting me know that I would get the credit back to my credit card regardless within 5 days…it was a pleasure dealing with a company that stands by their products and discount offers…my first order arrived even faster than expected, I will continue doing business here and highly recommend this website.

Garden beds were ordered one came with all the right pieces to put together the other one didn't I called Home Depot to let them know they gave me the 909 number I called them 3 times I was on hold for 56.12 minutes the other one was for 38.48 minutes and the third one was 44.11 minutes I felt I should just write a review the product was good but I had two pieces that were not right all I want it was an exchange I didn't want to have to send the whole box back I just wanted to send the two pieces that they gave me extra that didn't fit and get the two pieces that I needed I realize that the whole country is shortstaffed and I'm not blaming the employees

I recently bought a child's sandbox (which was delivered and as ordered) and had a couple of what I deemed dumb questions. I got right through to customer service snd the man was EXTREMELY friendly, answered my questions and never made me feel like they were dumb questions. Highly recommend this company

I got a 2nd hand product (treadmill) from Best Choice Products.
Best Choice Products was very helpful at diagnosing and troubleshooting the product.
While I have not gone through the steps, I did find them helpful, kind and responsive.

Purchased an item from Best Choice Products and needed to return it in the 60-day return window. They couldn't have been nicer or more helpful in resolving the return issue. They made it very easy to deal with them and I wouldn't hesitate to purchase from them again.

I was at first skeptical about them. Then I ordered my first item and I love it. When I had a question about the product, then were very informative friendly. Also, FREE SHIPPING! Kudos to BCP. I will continue to buy from them in the future and I will tell all my friends and family about the great experience I had with BCP. Thank You!

Best Choice Products is a TOP contender for the Absolute BEST Customer Service. They pride themselves in Giving good Customer Service. They are excellent listeners to the Customer and strive to make sure the customer is happy. I recently bought an Egg Chair and they exceeded my expectations ensuring I was happy with their product. Basically everyone sells products but the customer service is the most important aspect of a successful company. I am very pleased with my experience with Best Choice Products.

I recently purchased the fire pit coffee table it is absolutely beautiful. Excellent price I had been shopping around. Their customer service is also top notch.

Their teams have a great customer service. We had an issue with one of the products and they replied so quickly and totally rectified the issue. Will definitely be using again.

I placed an order for a Christmas tree. It arrived quickly and well packaged. Upon opening it, I realized it was not what I wanted and too tall. I contacted the company to ask how to return it and told them I already ordered another one from there company. I catted with Gasthy, Who was very kind. Asked why I was returning, how my day was, telling me to be safe at my job and thanking me. Next thing i know he says you can keep the tree or give it away and I will be refunding your money. I've never had a company be so knid. I just couldn't believe that would be done. Guess what? I have the tree and my money was refunded in 2 days. These people are awesome! No hassles, very knid

A nice size for the grown-ups, and the small kids can use a step stool to play. Very sturdy for the money! Customer service took care of our problem with a missing part right away. I am impressed.