I ordered two bird feeders from Best Choice Products because they had the exact items I wanted at a competitive price (better than Amazon). I am very happy with my purchase. My only (very minor) gripe would be that my products shipped separately, which is totally fine, but I wasn't communicated that they would ship separately so I was initially confused when I only received one. Customer support was great in assisting me, however, and I ended up receiving the second one that day.
I have been long time bcp customer, never really had an issue with their product till I bought their umbrella and the base, it broke only few months of usage, it was out of warranty but they understood and provided the support, appreciate that they still care about customer service.
I bought a Battery operated white Range Rover car for my 2 year old granddaughter in March. She loved it, by the charger stopped working in Aug. And when I called customer service for Best Choice products, they did not have a charger in stock, but sent a whole new car and it arrived 2 days later!
Really pleased with the customer service of this company.
I ordered a 4 piece outdoor set and was pleasantly surprised and love it. It came very quickly. I had a slight problem and the customer service got back to me immediately and they were so pleasant and fixed the problem immediately. I highly recommend this company and will definitely buy from them again.
I recently ordered 2 zero gravity chairs for the beach. I received them earlier than expected and am happy with the quality of these products. I had a small issue with one of the chairs, the accessory tray was not in the carton. I decided to call customer service to see if I could get a tray and spoke to Ray. He was very courteous and helpful. He did some checking and found that they could not send a new tray but instead is sending out a new chair! I informed him I would need to get the new one before I could send back the original as I didn't keep the packaging, his reply was "no need to return it"! It is so refreshing to do business with a company that stands behind thier product and has such outstanding customer service! I highly recommend them and will order from them again in the future!
First time using this company. Bought a hamper to store blankets in the TV room. Fast delivery, love the hamper, good quality. Had never heard of this company, but would certainly order from them again.
I recently purchased from my girlfriend the Best Choice Products Black 500W Portable Folding Electric Motorized Treadmill. She had lost the instruction manual. I received excellent customer service from Best Choice Products. David was able to provide a substitute manual as the original was no longer available. By the way, I love the treadmill. Still works great! Manufactured August of 2014. I also love how compact and portable it is as well.
Ordered the grey pool lounge chairs, set of 2. For the money its a great value and the product seems well made. Its nice that they fold for easy storage. The only thing that I don't like is they don't lay perfectly flat to lay on your stomach, but its not a deal breaker. Still a great product!
I had gotten an item and it had been missing a few pieces. Of course I got frustrated then I called. I had gotten the most wonderful customer service ever. She turned my attitude into gratitude handled my call very well and got me a new one sent on the way this company very much cares for their customers. I definitely recommend buying from here and I will be buying more from here. Great company overall great experience.
I am so happy with my trellis box planter - can't wait till my Clematis climbs the trellis. I ordered 2 and one of them came broken. I contacted customer support and they gave me an immediate refund. This company backs their products and were so friendly.
Answer: My customer service call took less than 5 minutes and they replaced the part AND sent me an extra part. The employee was so nice and super efficient. GREAT experience with their telephone customer service department.
Best Choice Products has a rating of 4.6 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Choice Products most frequently mention customer service, new umbrella and christmas tree. Best Choice Products ranks 12th among Discount Shopping sites.