BiggerBooks

I ordered a textbook, then I dropped the class. The textbook arrived, I returned it in accordance with the Biggerbooks return policy. They denied me my refund, $140, because they claim there was dog hair on the book. I have made multiple requests via customer service for the photos to be sent and they still have not done so.

A) I never even opened this textbook. B) This was a rental textbook, and a normal semesters worth of wear and tear must cause far more damage than a small amount of dog hair... To claim $140 worth of damage due to dog hair, which IF it even exists would have only been on the cover of the book, is absolutely ridiculous.

As I discovered, this website will literally find any reason to keep your money. My situation was a return/refund, but I must assume they do this for rental returns as well. Do not rent from them, do not buy from them. Taking advantage of students.

It was easy to shop online, but when the book arrived I found that it is missing appendix A. This means I can do the practice questions, but I can't check my answers. Appendix A would be very helpful if I had it. I need this book for a college class. It is unfortunate that my copy isn't useful as it could have been.

When I received an email indicating that the book was arrival late after I paid for an expedited delivery, I asked to cancel my order. I was told that I could not cancel it. Instead, I had to wait for the delivery and then return it. There are no instructions for returning the item. I've reached out to BiggerBooks a few days ago and have not received a response. Unpaid over $100 for the book!

BiggerBooks cancelled an order I made for a Christmas gift and did not even notify me. I only noticed two weeks later when I received an email asking me to rate the delivery I had never gotten, because the order had been cancelled. 0 stars.

This manga was listed for sale in stock, but wasn't. Very disappointed that the site even listed it for sale, generating some false hope that maybe they had a copy. Instead, I waited three weeks, sent emails, and was finally told it was never in stock to start with but the supplier had it on back order with no date of receiving it. In fact, it's out of print, so it won't ever come in stock.

Good and fast, Good service, cheap. It's easy to navigate on this website. From all the websites for used or new textbooks, I had a good experience with Biggerbooks in particular because it is fast and easy, and has a good variety of textbooks available.

I ordered a book with one day shipping. On the site it stated when it would arrive. It arrived 4 days later. Spent $30 on shipping and they stated sorry no refund. I could have ordered regular shipping and had it arrive the same day it actually arrived. Bad business and will not receive any more of my money and if I can help it none of the students my kids have classes with either.

Since august trying to order this book - they say it is available, thank me for order then say availability is delayed then finally cancel and credit order - a month later!

Per my records I've ordered 5x, been cancelled and credited twice and need to research those other times. STOP OFFERING a book you clearly do NOT have. Some of the order numbers are different so hoping research will show they can't do paperwork either but we'll see (8/31- 1903 order -?; 9/6 - 4632 cancelled 10/12; 9/11 - 8124 order -?; 9/16 - 4354 cancelled on 10/12; 11/12 - 3992 -?; and, 11/17 - 4016 "update"…). I've bought 100+ books this year so WTF bigger books?!?!?!

Good i purchased the ebook came in a quick time frame recommend.

I'm happy to find this website - it mostly like e-library or something. The idea is great, actually, I saved money with this website, but my advice to improve, or renovate the website design and functionality. Thanks!