Overview
BiggerBooks has a rating of 3.2 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.
Instant Feedback
The textbook I ordered was almost $200 to rent used through my school but was only $9 to buy through this site. And it came on time and in great condition
The pages take forever to load & i got an Ebook so i can read right THEN but it took over a few hours for it to even say it was now available for me to use which was pretty annoying bc i needed it instantly.
I WISH I COULD GIVE THIS WEBSITE NO STARS!
I ordered my textbook they sent me a confirmation email and then a couple days later i received an email that said the book was out of stock and that they were restocking to then get an email that said my order was cancelled. Still waiting on my money back. DO NOT ORDER FROM THIS SITE
I price check all of my textbooks and Bigger Books had the best price anywhere. The book was a little beat up from the previous owner around the edges, but otherwise a great buy.
I ordered a book from here for a college course. It was delivered in a full weeks time, so be patient! The book is a rental, with a option to buy. New condition!
Fast shipping. Great condition. Easy to navigate the site.
Ordered a book at the beginning of November as a X-Mass gift. The site kicked-out a "bait & switch" charging more on the receipt for shipping. Got a notice that it was "fixed" & would I write a revised "better" review. I fell for it. Weeks later got a notice that my book wasn't available & was on backorder. THEN 2.5 months later, I received another note that my order was being cancelled because they couldn't get more copies (available on Amazon, Abe's, etc.)! No more revisions, no more excuses. They don't pass. Held my funds, asked for an improved review, NEVER had my book, waited weeks to discover that fact & cancelled months later. This is NOT how legitimate businesses operate. If you don't have a book, SAY SOMETHING at checkout! WORST BOOK BUYING EXPERIENCE EVER.
Thank you for choosing BiggerBooks!
I put "Standard shipping" for $4.99 in the checkbox but it shows-up as $8.99! Bait & switch? Don't know. Will find out when the order is processed. Take a screenshot for record!
Never got my book and no one in customer service has responded to my multiple attempts of returning my money or fulfilling my order. Don't order from this sight.
Deceiving practices, it takes forever to even ship an item that they claim is in stock, then they do not take responsibility if an item does not arrive in a timely fashion.
Out of the handful of books i tried to order i only got one, the rest apparently cant be sourced but you can buy them, then you get a refund and a waste of time.
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- Lexington, KY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much Stephen!
Please email me your order number so that I can send you a thank you for your positive feedback!
Thank you so much!
Erin
erin@ecampus.com