BisonOffice

My dresser arrived cracked and their customer service responded immediately and gave me options to resolve the issue. It was an easy resolution and I am very happy with their customer service.

A mirror we ordered for our daughter's room was damaged in transit, but Evelin quickly ensured a replacement was on its way. Super speedy response & a pleasure to work with!

Came across this site after searching for a Techni Sport gaming chair. I searched around for reviews and at first was a little hesitant because they had some mixed reviews but noticed a lot of the complaints were from the past. So I decided to take a chance and buy from them. I will say, read all their info they have on their site about them and terms and conditions. Yes they have not so great return policy but that's if you have to cross that bridge. I bought the chair and it arrived very fast, I'd say within 5 days of purchase. Upon receiving my chair I found that one piece of the chair was broken. Outside the box it had paperwork from the company that made it that said contact them first if anything is wrong. So I took pictures and emailed the chair company. They answered back and said that they would ship me out a replacement part. Now I also contacted BisonOffice and told them what happened and sent them pictures as well. Since I contacted the manufacturer of the chair first Bison said to just keep them updated on the issue.
After all is said and done, I received my replacement part and put the chair together. It is in great condition! And I can't say nothing bad about my buying experience with BisonOffice. I think they are a middleman kind of business. So I suggest when you receive your product that you video record the box opening process just to cover all you bases. I took video and pictures just to be safe and it came in handy with my warranty process through the company. Give this company a chance! They didn't disappoint me at all.

I am super happy with your service and BisonOffice.
It was very easy to order and to receive the item and even though I had an issue. It was quickly resolved.

This company is a NIGHTMARE!
Do not use this company! Please listen to me. I'm trying to save you your money!
They misrepresent products, send lesser knock off products rather than what is described and photographed. THEN, if you need to return because it's WRONG, they say YOU MUST PAY RETURN SHIPPING and a restock fee! THEY sent a lesser quality, Wrong item, and expected ME to pay $800 for return! My chairs cost me almost $700.
They WILL NOT budge once they get your money. Please people, go to BBB and read these complaints. They are all VERY SIMILAR to what happened to me! I'm stuck with these chairs that cost alot for me- I can't use them. They're CHEAPLY MADE - not iron like described- NOT at all an antique gold, and you can clearly see the curved bars on the chairs I received. The chairs advertised do not have bars.

For a very long time, I have been shopping for a swivel chair with a built-in footrest. This chair ticked all my boxes and it was offered by Bison Office at the best price I could find anywhere. And shipping was free.

My chair shipped quickly along with an email link to track it's journey to my front door.

When I unpacked my new chair from the box I found that the swivel mechanism attached to the chair base had a broken spacer that caused the base to be unstable and the chair to be unable to swivel. Disappointed, I immediately emailed the supplier to request assistance and sent pictures showing the intact (undamaged) shipping box along with a picture showing the broken swivel attachment. It was obvious to me that the part was broken off before the chair was packed for shipment by the manufacturer because I found only two of the three broken pieces in the shipping box.

Bison customer service responded to my email promptly on the next business day and a replacement chair base with a properly attached swivel mechanism was received within a few days.

Replacing the base was extremely easy (6 hex bolts) and I now have the swivel chair of my dreams. I really love this chair and the interaction with the Bison Office company to get the issue resolved could not have been easier.

I would buy this chair again and without hesitation, I would buy from Bison Office again. I plan to look around to see what other furniture they have that I might need.

Nel in Lostine, Oregon

Ordered a small dinette set to fit in our office breakroom, sizes and description are what was advertised. Very happy with the quick shipping and service. Would use this company again.

I received a dresser from this company. It was not manufactured correctly and therefore could not be assembled correctly. I have been conversing with their call center for over 2 weeks. They refuse to refund the defective product. Terrible product and terrible customer service. I am extremely frustrated, disappointed, and annoyed. I feel that I have been scammed. *****WARNING - I BOUGHT THIS PRODUCT FROM WALMART.COM BUT IT ACTUALLY CAME FROM BISON***

I've ordered some furniture from these guys and had a great experience from the order time all the way till it arrived and after. Buy with confidence. Here is the Order #: ******* as a proof.