Blossom Flower Delivery

They delivered an overpriced bouquet of half-dead flowers, on a different day than was specified. I had to wait on hold for 17 minutes before talking to a customer service rep. When I complained, they offered a 30% credit, which is NOT a satisfactory resolution. They should either provide a full refund or remake the order using FRESH flowers. This is what I paid nearly $90 for. Disgusting!

I ordered for a friends husbands funeral, ordered to the widows home. After placing order they said they could not deliver on the day but promised an even nicer arrangement to compensate, big lie! They delivered flowers that looked like they were picked off of the neighbor bush and stuck in a vase. I was so embarrassed and mortified when I saw what they sent. The only offered me a 30 percent refund, but I told them I wanted a full refund. They refused. They are a scam, never order from them.

My husband spent 250 dollars on flowers for me, for them to never be delivered. You call them to inquire about a refund and they hang up. Extremely disappointing.

Do Not Order from Blossom Flower Delivery. Ordered Roses and they were delivered and left on the porch of the recipient. Received and email documenting they would not deliver the roses until the next day. The roses were delivered late in evening. The Roses were wilted and had cracked heads due to being left in the extreme temperature. What florist leaves roses on the porch in 34 degree temperatures? One that does not give a damned. I contacted them no offer to replace the bouquet or refund money. I just threw $100.00 away. Extremely poor customer service.

I ordered a large, full flower basket with a Mylar balloon for a good friend in the hospital. I got the sparse arrangement in a glass vase with no balloon at all as shown in my photo. I reached out several different ways, took days to respond and then only offered me 10% refund. After a week, they said final last offer was 20%. I asked for another delivery and they said no. Horrible delivery experience, terrible customer service.

I ordered before Mother's Day flowers for my mother across the country. I put in her address for delivery. Paid and got confirmation that it was on the way. They didn't deliver on the first day but was given a notice it would be delivered by Mother's Day. The day came and went still no delivery. I call Monday and am told I'll be called back in 14 minutes. Then an hour later I get a call and am placed on hold and am being told they never could deliver to that address. Then why did your system take the order. No answer other than we are sorry. Poor excuse for a business do not trust your delivery to actually be delivered.

Purchased flowers for my wife's birthday. They could not deliver them so I cancelled the order. They said the refund would take 2-6 days...it's been three weeks. They claim to have made the refund...my bank assures me that nothing has been returned to me. Stay away from this outfit.

How a company can do this to people is beyond me. My son ordered an 80 dollar arrangement. A lady left outside a baby poinsettia when he ordered nothing like that. Looks like an 8 dollar plant remaining at store after Xmas. I placed it on top of a candle so you can see how small it is. Buyer beware. These people are thieves.

I should've read reviews before I ordered from this company. They are awful and will never forget what a nightmare of an experience I had with them. You name it, they suck at it. Communication, availability of products and services, and they will only refund $5 for inconvenience. Screw the foreigners who claims they are stateside but they have absolutely no clue what is going on.

This company is a scam. They make representations to deliver and then don't. But they have the Gaul to charge you anyway. They are rude if you call and try to talk with a representative, put you on hold saying "you are number 12 in line your wait will be 3 minutes. 45 minutes later a rep answers. If you desire brain damage…order through them.

Scam. I paid $11.99 for delivery & $5.25 for "handling fee"
My friend was called by the local florist shop who asked her to pick up the flowers due to a "lack of delivery drivers".

I spent 45 minutes disputing the delivery and handling charge as the flowers were not delivered. The person hardly speaks English and gave multiple reasons as to why they cannot refund me but instead offered me a $10 credit.

Call your local floral shops and order through them directly. Do not use this third party. They're overpriced and they'll underdeliver, or I'm my case they won't deliver at all.

This company is untrustworthy. I ordered premium flowers to be delivered on a specific date, and paid extra for the privilege. Not only were no flowers delivered on said date but, when delivery was finally made, the flowers were half dead and looked nothing like the arrangement I ordered. Customer service was full of apologies, offered a discount on the existing order, and dangled a larger discount on the next order. There will not be any future orders from me. My mistake was in not reading the litany of terrible reviews before doing business with this company.

Ordered dozen roses to be delivered at my wife's place of work for our anniversary - and paid $6 extra for expedited delivery. Was never delivered. Now trying to get my money back - good luck with that! MY FAULT for not first reading the reviews.

I ordered an arrangement for my wife on our anniversary they called me at night after the arrangement was supposed to be delivered during the day. To say they needed $60 more dollars to get the flowers from a different supplier. Never again not trust worthy at all

I live out of state. Needed to send Funeral Agreement and ordered it from Blossom Flower Delivery this morning before 9:00 am. They stated that they had same day delivery. Received a call from Blossom Flower Delivery at 3:12pm informing me that they would not be able to deliver the flowers noting that they did not have the supplies to fill the order. So, I asked Angie what they were going to do, she stated that they could do nothing other than to send me a refund. This is unacceptable in waiting 6 hours to tell me that they suck in customer service and to bad. I'm filling a major complaint with the NC Attorney General's office, and the BBB but also noticed that they are not a BBB member. STAY AWAY from this company they have not morals and values..

I ordered what I thought would be a beautiful floral arrangement for a celebration of life for my nephew. The flowers were never delivered I ordered them by phone so there would be no mistake, wrong date or not on time. I can't believe that they never came, when I called they gave me the run around about not being able to contact the delivery driver. These flowers were going to be the center flower arrangement I was so embarrassed Not even an apology, I still don't know what happened. Please anyone out there do not order your flowers from this company!

Presents itself as a Canadian company then quotes in Canadian dollars for an order from Alberta to BC. Upon billing Mastercard a slight of hand making it an American dollars purchase. At an excessive exchange rate I might add. Then have the nerve to charge an international fee as a seperate billing.
Not a positive way of doing business,.
Lucky one star is the lowest the rating lets me go.

This company is an on line 3rd party holding company and sub contracts local florists for service. They failed to deliver an expensive arrangement to a very close family member's funeral and never bothered to contact us. Instead we spoke to someone in the south East Asia who refused to give any info or provide reimbursement! This company is a fraud and you should STAY AWAY! They got 1 star because there is no option for 0 stars…

First off they didn't have what I needed! Called to tell me they well get something similar in size.
Also It's in USD money. Not anywhere on the website does it say this. I should have read reviews first. Crooks!'

They will deliver old flowers and only offer you a 20% credit. Don't waste your money, I had to contact them 3 times in a week to even get that offer

When I ordered, they seemed to try to push extras at me constantly. I finally got the order in and then was texted that it wouldn't be sent on the right day but the next day. They said they would upgrade it, but that wasn't the point, I was promised that it would be there on her birthday, not a day late. When I said I would rather have a discount on the late order, nobody responded to me about that. I would not order from them again they are not reliable.

Then to top it off they send "So Sorry" emails asking for photos of the arrangement we ordered and photos of the arranghement as delivered. Just what you want to ask the receipient to whom you sent flowers to.
Anyway we ended up having to call AMX to dispute the charge as could not get them to credit us and in the end they hung up the phone on us the last three times we tried to talk to Chelsea, the owner/.

Today was worst ever.picked out arrangement, today to be delivered, got call out of flowers, need $40 more to get arrangement. I paid that much more, delivered late, and delivery guy let them in Arizona heat and they wilted till person went out to check and saw delivery guy was there an hour ago. Not acceptable, this is 95 degree heat, can't you call or let know coming and wait till they answer door?