Blossom Flower Delivery

This company is as all the reviews state they are and as all the complaints on the BBB says about them. They are a scam, I still can not find a corporate address or phone number. They lied about every question I had asked them and their managers are in meetings all day long { I find that strange} ordered an arrangement on 12-12-2023 for a 12-22-2023 delivery. The arrangement was never delivered and all they can say is we can cancel and receive a refund and a 10 dollar coupon for a future order. Like a future order is going to happen. I will be filing this with the BBB and looking into a class action suit against Blossom Flower Delivery. Anyone that would like to join me is welcome to message me here on Facebook. Also I will be filing with the Attorney General for this company. Avoid this company at all cost.

Ordered assorted daisies online. Flowers arrived without the balloon I paid an extra $6 USD for. Flowers were the wrong colour and there were about half the flowers from the picture online. I complained and they offered a 10% refund, which only covers the missing balloon. Over $100 for flowers I could have gotten at the grocery for $25. Very little value for the money.

They didn't even try to deliver in person or call the number given to them. They just shoved them in the mailbox and the lid was shut on the flowers Cushing them. The roses were half dead. When I emailed them, they did not mention anything about delivering them to the mailbox and only gave a 10% off. What poor customer service!

I ordered a flower arrangement for my daughter in law for mothers day, Mothers day arrives, no flowers! I paid for express delivery and the arrangement cost was $109.00 On the 16th the flowers were delivered and this is what she received. See photo attached. The second order for my other daughter in law has not arrived yet 8 days after I placed the order $114.00. This flower company is a scam! Don't buy flowers from them if you want them to arrive on time or you want your moneys worth period!

I placed an order with blossom flower delivery days in advance of required delivery date.
The date came and went without any word from Blossoms.
The weather was bad but that should not account for a 5 day delay?
I was not contacted by Blossoms until after I inquired about the delivery.
Once I threatened to cancel and requested a refund, the flowers delivered!

Ordered flowers for my mother in law's passing and was given next day shipping. Almost a week later, I finally got them to agree to a refund for undelivered plants, but not until I complained to the BBB and put in a dispute with my bank. Complete scam. Advice- DON'T USE THEM! You'll get no nowhere. I don't know that I'll actually receive my refund.

They then said I needed to pay $60+ for them to use a different supplier or just send a half dozen roses instead of the full dozen. What a scam! I have requested my money back but so far I haven't heard back. If I could give a -10 rating I would.

I wouldn't even give 1 star if that was an option. No delivery, and no communication from this company to let me know. Don't order from this company if you want floral delivery and want it there on time.

I ordered some flowers for Mother's Day, was charged $90, then after my payment went through I got an email a few minutes later saying the order was cancelled and that my refund would come in 6 business days. The email was unapologetic and even written kind of rudely, with no explanation as to why my order was cancelled. I called the help line twice, and after waiting on hold I was told by the recording that my call was next in line, then both times I was immediately disconnected. It may not be a literal scam, it may just be incompetence, but this is an absolutely horrible company. Avoid! Avoid! Avoid!

Purchased a sympathy bouquet for a dear friend. The bouquet took 5 days to be delivered and 2 day delivery was purchased. The bouquet was changed "due to inventory" however I was never consulted on the new arrangement. The original bouquet had roses and Lillie's. This was replaced with carnations. No discount was given. When customer service was contacted they repeatedly asked me to send a picture of the received bouquet. This was a sympathy bouquet and I had to ask the recipient to send a photo of the flowers that were delivered. I have contacted my credit card company to investigate this as fraud.
The card was also filled out incorrectly listing only my name and not the name of the group who purchased the flowers (I compared the order form to assure it was not an error on my part). This has been the worst experience with a flower delivery service I have ever had from the delay, to the lack of communication to the incorrect bouquet and card.

I ordered flowers yesterday and I had the delivery address one digit off. They did not bother to call any of the phone numbers provided. Good luck getting them to answer emails, texts or phone calls. When you finally get through the hangups and transfers you are forced to pay an additional $15.00 for delivery and no option for refund. Apparently, they provide no customer service at all if you type in a wrong address. HORRIBLE customer service.

Upon reviewing the website, I ordered an $85 arrangement with delivery set for same day for $103 total.The arrangement was delayed to the next business day after the website stated clearly that it would be delivered same day. When it was delivered 2 days later, the arrangement that was delivered was nothing like on their website. As a former Florist, myself, i would have been ashamed of this arrangement. It looked like a beginner or child created it. Definitely not $85 worth.

My order which I paid extra to be delivered by 1pm was never delivered to my brother in the hospital at all. I think this place is a scam. On the website when you click on a way to receive help, it takes you to a page where you click on an image to get help- I clicked on GET SUPPORT it took me to a form to fill out which led to nowhere- I checked the other boxes and none of them lead anywhere. I will
Try in the morning to find out about this place. Just think, I gave my credit card info, my phone number and address to this place. I won't be sleeping tonight. I only pressed 1 star because there was no 0. The phone support was bad too- I should have hung up and tried another florist.

All I can say is don't use this company. It is a total scam outfit….probably based out of China! Definitely not local! And they don't deliver the service they advertise! Buyer beware….check out the BBB report on this so called company!

I left a bad review a couple of weeks ago because it really was a very frustrating experience with flowers never being delivered. I would not use this company because they are definitely just a call center. However, I did want to say that they did process my full refund. I was very surprised and grateful and just wanted to put that out there to be fair

Would give 0 or negative stars if I could! Ordered same-day-delivery flower arrangement for mom's 88th birthday. They were not delivered until 4 days later and were dead. Shown on website arranged in a vase with water, but arrived in a cardboard box in 109 degree weather. Not "arranged". Some were wilted, others had rotted and were covered in slime. Website said they'd come from local florist, but had been to 3 places in CA before arriving in AZ. Will only refund 15% although we got 0 flowers. Mom embarrassed to complain. Couldn't send pics because she doesn't have a smart phone. I'm embarrassed of the "gift" and out $75. May be her last birthday! Company gave no apology but admitted this is not what I ordered and should have been fresh, professionally arranged flowers in water.

The website is easy to use and the pictures of flowers are great but they do not deliver and certainly are not worried about morning delivery even if you pay the exepedited fee. I spent one hour on hold while the CSR called the recipient to verify the flowers were not received (added embarassment). This company supposedly contracts with local florists. Their go to excuse is that they have an extremely high customer volume and can't keep up. I hope my phone call was recorded because every employee there needs to listen to it. Worst florist experience EVER.

Claimed recipient requested delivery next day, but I spoke to friend/recipient who said she did not, so lie #1. A day after that, someone called to squeeze an additional $12 from me, citing "different supplier," which they didn't tell me sooner and which I now suspect was lie #2. Because recipient knew flowers were coming, I stupidly paid the extra charge, after which I learned the flowers weren't going to be delivered that day either--it was only 2:00 p.m. As of noon today, no flowers have been delivered. I will be requesting a refund but doubt I'll get it. Avoid at all costs.

This company should be shut down. It is fraudulent. Ordered a bouquet 3/10/23. Received confirmation it would be delivered the next day before 6 p.m. It wasn't delivered until 3/13. On 3/13 I received an e-mail that they had to substitute a flower for a flower due to unavailability. The picture of the bouquet on line was not delivered. See attached photo's. Also I ordered a Teddy Bear and that was not delivered. Then I get the BS run-around when calling and finally demand a refund. The rep tells me 15% plus cost of bear. So my $100 order that was totally messed up - they want to refund me $24.98 which I still have not received. The WORST!

My order was never delivered. I tried calling them multiple times and never got through. I reported that delivery never came through their website and got a response back that they are 'contacting our delivery team about what happened with your order'. Then, I was basically ghosted. I requested a refund and have not gotten one yet - starting to think I never will. At this point, I am starting to wonder if this company is a scam.

I ordered a pricey bouquet for friends who live out of town. They had two immediate family members die within 5 days of each other and we wanted to show them our support and love. The flowers just never got delivered. It is so embarrassing to have to call and ask if they had received them. The company gave some vague and untrue explanation that they had difficulty delivering when I know someone was home at all times. I wouldn't have known and been charged if I hadn't followed up so BEWARE!

I ordered a bouquet for Mother's Day and it was marked as delivered. I walk outside the house and there's nothing there. It tried to contact support for 2 weeks and nothing.

I finally mentioned that I was going to dispute my credit card charge and they refunded my purchase on week 3. This is also the second time they didn't deliver my flowers. The one time they did, they were half dead.

I ordered flowers 4 days in advance. When I went to check on the order they said they would be delivered late. I wanted to cancel my order #******* and they would not help me. They just kept saying sorry which does nobody any good. I will never order from this company again!