Blossom Flower Delivery

Absolute DISGRACE! Paid for same day delivery to a viewing. They missed that and asked for more $$. Missed the Funeral too! Monday roll along and they asked for a new address they can send these to. I made the changes with their PROMISE that it would be there the same day. Received another email late afternoon ASKING FOR MORE MONEY! WTF!? Canceled the order and disputed the charge with my CC company. I have NEVER been more embarrassed in my life! One of our biggest clients, mother passed, and this company screwed the pooch! Thanks for nothing Blossom! You should be ashamed of yourselves. Biggest SCAM COMPANY EVER! ZERO STARS!

My flowers were not delivered and I received a call requesting additional money before they would deliver them. This business is not legitimate. Do not use them.

Tried to order flowers for my 91 year old Aunts funeral- They flowers did not arrive- Tried to offer me 10.00 credit and to deliver them late- UNACCEPTABLE- Would not advise using this scam company-

Hope this helps save someone else from being scammed-

This company doesn't even deserve a star. I only wish I had looked at the reviews before I ordered a special flower arrangement for my sister. This company is HORRIBLE. What all the other reviews are saying is SO Correct. I could throw up all over this review, but that HORRIBLE company doesn't even deserve all my frustration. And to make matters worse, the email correspondence was not with a REAL PERSON! It was a chatbot, I bet the HORRIBLE company doesn't even read the emails! Bottom line, DON'T USE THEM

If I could leave zero stars I would. First I was told they would deliver it to her work place on the 13th when I placed it on the 12th, then I get a text saying they can't deliver it. They said they would deliver it to my doorstep on the 14th. They never showed up. Now it's the 17th and still have nothing. Called a bunch of times and they put you on hold with 3 different people who all ask the same questions even with the order number. What's your address? What's your phone number? What's the recepients number? What's your name? What's her name? Pressed 2 to get a call back. Still no call back 3 days later. Bunch of foreigners. Stay away from this "business"!

A wonderful friend lost her mother, and I wanted to send some flowers since I'm hundreds of miles away, so I purchased flowers from Blossom Flower Delivery AND paid extra to guarantee delivery in time for the funeral.

The morning of the funeral, they texted, called me, and emailed me asking for $10 more, saying they didn't get their delivery of flowers and that they need to have a vendor make the flowers. Can you believe this, the morning of the funeral!

I paid the $10 (which I felt forced because it was the morning of the funeral. I asked them to send me a picture of the flowers, so I know my friend got them, and they said they would.

The next day after the funeral, I emailed to ask for the photo, no response. Then they emailed me back a few days later, saying they are working on getting me the photo. Then, they emailed and said the flowers were NEVER delivered. They didn't even have the decency to tell me that nor refund my credit card. Had I not asked for the photos, I would have never known they took my money and didn't deliver the flowers.

I'm still awaiting a credit back to my cards, and I will NEVER use them, and I recommend you don't either; what a scam! Horrible to teach people like this when they are going through a tough time in their life.

Ordered on Saturday, two days before the funeral. Ordered the most expensive flowers for a woman who gave her life to our family for 60 years. They were so sympathetic that it was almost unbelievable. And now i know why. They offered everything - prompt, early delivery, added blooms on the flower display, full guarantees, for refunds if unsatisfied…and on and on. Comes he day of the Visitation and Funeral….nothing arrives! When I found out the day fo the Funeral, etc., that nothing had arrived, I was unable to reach anyone. After waiting an hour to have them pick up the phone ….(due to their onslaught of calls….no doubt from angry customers, they answered). They immediately said, "where an we re-send the flowers? I said, the 90-year old woman is in the cemetery now…she has no home. They said well where should we send it. The kept repeating that and i said, she has no home, the funeral is over, she's in the cemetery, etc. So they said, 'so you want to cancel?" I said I m not cancelling ….you failed to deliver the item. And this went back and forth. After, I looked up the cancellation policy and if the customer cancels, there's no refund or remuneration to be had. So I said, I m not cancelling. This company is a fraud and it's a shame that they are operating anywhere. Please share the word and protect your friends. I will go to my bank who I'm sure will remove the charge from my bank account. AVOID this company, they are NOT LEGITIMATE. And Spread the word about this SHAM!

They delivered the wrong plant. A present for my Wife and it's the wrong plant. I will have to sue them to get my money back. There is a photo of the "Poinsettia" they sent.

First of all, I am disgusted at your business practices. Instead of replacing the item with something of similar value, you try to charge me $70.00 more! Almost double the cost of the original order. Then when I refused, you offer half that amount.

Second, you offer to change the date to3 days later but can only deliver it to a home address, not the hospital? And that someone can just deliver it. How does that even make sense? I could have done that originally if that was a possibility. But hey I can get a 10 dollar coupon for my next purchase?

Third, the customer service representative was told that I was extremely busy at the moment she called and I would have to call back. She refused that answer and continually interrupted me and told me that was not possible. So I told them to handle it and I hung up. She then called back 3 more times and I finally had to answer. I was I. The middle of moving my daughter out of her apartment in Winston Salem, NC and was carrying furniture down the stairs! Your customer service is terrible.

I am extremely disappointed in your service. I will be leaving negative reviews on your website and any other platform that I can find.

Supposedly I will be getting a refund but that has yet to happen.

Gretchen R.

I placed an order on 12/02/23 around 12;30pm EST for an arrangement to be delivered that day before 8pm. It did not show up. The tracking system provided does not work, nor the customer service line. I received an automated response at 7:40 stating the flowers would be delivered by 8 that night. When they didn't the run around began. I spent hours trying to find a human to speak with and eventually did who again promised that it would be taken care of and I would receive a phone call to me, the buyer, and the flowers were in process. I began a complaint on the auto help button messaging system which I believe to be computer generated. I again gave the order number and "they" told me the flowers were in process and reviewed the card's message. The message was wrong in the recipients name, body of message, and my name. I then began digging and found this site. I just canceled my order and am disputing the charges. Such a waste of time and energy in an attempt to cheer up our sweet mother. Beware!

Did not delivery flowers for a funeral. Several call and just lie after lie. I have reported them to the BBB and Chamber of Commerce.

Atrocious company! This is actually SAFEWAY FLORAL! What was delivered was a hot mess of flowers arranged in a disarray, and a box with tissue. $100 down the drain! SCAM SCAM SCAM! IF I WANTED CHEAP SAFEWAY FLOWERS IF ORDER FROM THEM! AGAIN THIS IS A SCAM! AND THEY HAVE ATROCIOUS CUSTOMER SERVICE! WILL NOT RECTIFY THEIR INCOMPETENCE! FO NOT BE FOOLED! THIS IS SAFEWAY FLORAL!

What came looked nothing like what I ordered and not only that but it looked horrible. Customer service would do nothing about it. I added pictured of what I ordered vs what I got.

They will rob you for good. They deliver a week late. And cheat you on what you ordered. Look what I ordered and paid for and what was delivered a week late.
Scam artists.

I have niece who recently lost her husband /children's father, February 14,2023
Called, confirmed choice for arrangement of living plants basket, dictated over phone words to be written on condolence card, paid for and assured delivery following day.
Despite five separate phone calls and several e-mails and plenty of lip service, i have requested a refund and as of today, still waiting.

I called niece to confirm delivery, no delivery 6 days later.
Called and inquired as to why no completed delivery, delivery driver apparently fell ill and no immediate replacement.
I said deliver when you get a driver, said I understand.
Called about a week later, still no delivery, I asked why nobody had even phoned to let me know of more delay and could not get any kind of answer, they agreed to phone my niece and personally verify I had paid for flowers to be delivered and did so.
Nearly 1 week later niece confirmed they had phoned and would deliver the following day.
No delivery again.
Niece called May 10, no delivery once again.
I phoned and canceled order and requested refund May 23,2023
From March 2 to now, 92 days and waiting for refund since May 24,2023.
Refund assured 2-6 business days, day ten tomorrow.

My personal rating out of ten, zero!
B. Schell from British Columbia

I tried contacting them in numerous platforms with no response! What a fraud. The email links don't work. I feel I was conned. I can't even track the package delivery.

Very disappointed! Didn't look at all like picture and arrived a day late. Don't use this flower service! Paid 68.00 for these flowers- not as pictured

I paid $160 for a white rose flower arrangement. Roses are brown, leaves falling off. My local grocery store sells better flowers at 1/4 the price. Do not order from Blossoms.

I called early in the morning they promised same day delivery, and 9 hours later when I called to check on delivery status they said driver's car is not working. They charged me $158 for this boquet and could not perform service they promised. Now they are telling me it will take up to 6 days to refund. DO NOT USE THIS SERVICE!

If I could give ZERO Stars I would.
Did not deliver what was ordered-
Called the day before to tell me they were substituting flowers and then didn't even deliver what was ordered.
Emailed and called several times and they claim they never got email with picture I sent of what was delivered.
TERRIBLE TERRIBLE COMPANY.

Last year I ordered a bouquet of sympathy flowers for a friend that I was assured would be delivered the same day. Immediately after placing the order (and my card was charged) I was informed the order would actually be fulfilled later in the week. Ok fine, life happens I didn't get bent out of shape. Again I placed an order just recently where I was assured the order would be delivered the same day (there was even a countdown to the cutoff time until the order could be processed the same day) I placed my order, and once again immediately received an email stating that it wouldn't be delivered until later. As an added insult to injury I awoke to a call this morning from the company stating that if I wanted it delivered on that newly set date (which was already late) that I'd have to pay an additional $20 otherwise it'd be delivered even later. This company regularly employs bait and switch tactics to secure your payment before reneging and trying trying to coerce more money out of you to actually fulfill what you already paid for. Dishonest business practices. Avoid this company at all costs.

Hello everyone,
This is my first ever review post so bear with me. Please do not hesitate Eder from this company. We ordered a gift for someone. The gift flower arrangement is called "lavender love"we also paid a fee for expedite delivery. 1. The flowers looked completely different. The arrangement had NO lavender, see pictures.
2. The flowers were delivered 3 hours late. The person who was supposed to be surprised at her office wasn't there anymore.
When we called to complain (in a very nice way, because we are actually nice people), they asked for a picture which we provided in an email Right away. We did not receive an email or a phone call back, instead I called two days later. Again the lady on the phone was so extremely mean and cold. No apology whatsoever (I mean the surprise failed becuase of them). After her finally looking at the picture I provided she said that it looks almost the same and offered a 15% refund. We paid $110 for this gift. I really hope you read this and won't go forward with them. Let's support better florists, and most of all let's support nicer and better humans. Sorry for my long review, just so so disappointed. Don't forget to check out the pictures.

If I could give less than one I would
Ordered there quote special deal of the day arrangement. It was described as a one of a kind bouquet. Their words. Was was delivered for $71.00 and change were 3 roses with a small amount of greenery. Their website states. " we will pick up and redeliver another arrangement if you notify us within two days of receiving the flowers". I notified them within two hours of the delivery that I was not happy at all. The flowers were ordered for my granddaughters 18th birthday. I wanted a special arrangement. I think the average person would agree 3 roses in a small vase is nice but not what you would call a special arrangement. They show arrangements of the same price with 6 roses and greenery. How do you explain that? They refused to honor their policy of redelivering another arrangement. They offered a 10% refund initially. I said no. They then offered a 25% refund, I said no I want them to honor the website and redeliver an arrangement. That's all I wanted.
Don't buy from them. Numerous other businesses to use!