Blossom Flower Delivery

I placed an order for bouquet delivery to a relative in a nursing home on a significant birthday. Following a lengthy discussion with the vendor about delivery date and location, I was notified on the morning of the delivery date that delivery would occur at the earliest three days later. Blossom offered a $5 reduction in delivery fee. I cancelled the order and found a local florist who was able to fulfill a same day delivery request. Refund will take 6+ days. Do not bother with Blossom Flower Delivery unless you have time to be disappointed and redo your order with another company.

Do Not Use! I ordered The Thinking of You Lovely Bouquet with lavender roses, snapdragons and other premium flowers. I even paid extra for a deluxe size for $81.43. They sent my recipient ALL CARNATIONS. No other flowers, just CARNATIONS. They had the audacity to offer me a 10% refund. I was so embarrassed. They have no dignity or shame, horrifying customer service. SCAM!

I requested flowers to be delivered to my wife after she lost her cat of 15 years. I had them scheduled to arrive on Nov 3rd. They never showed. I emailed about it. They were like 'sorry we're backed up they'll be delivered on the 7th." They didn't tell me that on their own, they didn't notify when I bought the flowers, just left me in the wind. Trash company, they don't care, they don't communicate, don't waste your time or money.

Ordered and paid a week ago, for delivery on Friday. Now Sunday, still no flowers. We'll deliver Saturday! Oops, no we won't. Okay Sunday! We'll deliver Sunday! Just kidding! We won't deliver at all! There's lots of blame (COVID?) but no delivery and now there's no more time. Run to another option now!

After ordering online three dozen roses for my wife's birthday we receive The flowers they died within three days $250 they told me they would give me 15% back obviously I told them where to stick the 15%

I was fraudulently mislead on my $111.00 order, it was to be delivered the same day and it was not. I called the flower shop the next day to see where my order was and they told me that the flower arrangement I ordered was out of stock, why did they not tell me that at the time of order, they had no issue taking my money immediately for it. They did not care and just ignored my concerns when I called. This is for a death in the family and the added stress does not help, they were aware of this as well. Service is a zero as well as their phone etiquette, I will never order from there again.(receipt is in U.S. $)

I ordered flowers for a friend's birthday on May 4th. The order was for same day delivery. Not only did they not deliver them, they never communicated that to me. No email or phone call saying they wouldn't make it that day. When I called customer service they told me all they could do was give me a $5 credit towards my next purchase. I wish I would have read these reviews prior to my order. I will never order from this company again. Save yourself the time and order elsewhere.

Terrible customer service 100% of the time. Have used this company twice and both times were ridiculously poor service, should have learned from the first time instead of giving them the benefit of the doubt. Flowers were a week late for a time sensitive event, came in a cheap box -not a vase, the flowers were wrong, the representatives are rude and unprofessional, they lie and make up excuses then become agitated when you tell them you know their facts are wrong. They informed me days after my delivery was late that they would be late... offered me a $5 discount to apply to my next purchase. ARE YOU KIDDING ME? I wish I had read the reviews before going back to this company. Hundreds of dollars wasted.

We ordered flowers for my mom after a major surgery. They were to be delivered on Friday May 26,2023. Flowers never arrived. I placed a call to customer service they promised delivery by Monday May 29,2023. It is now May 31st and still no delivery and when tracked they have them listed as delivered. Their customer service is beyond horrible. When you call in the line answers then just disconnects. I would not recommend this company to anyone.

Never received the flowers I order five days ago. Called blossom flowers was on hold for over 40 mins, the girl that finally picked up hung up, called them back and was on hold for over an hour so I gave up and decide to just call them early next morning. I told the guy that answer I wanted a refund, he argue that the flowers are already made and I won't be getting a refund. Well, bullsh*t I am, who orders valentines flowers for the day after. If you can't handle the job don't take it. Horrible experience! I will not be ordering flowers from here ever again, I encourage you not to order from here.

We ordered an arrangement to be delivered on a family member's 94 birthday. It is of no use if delivered late. Then the day before it is to be delivered they said they didn't have the flowers available, but could do it for $25 more. Luckily, a local florist saved us and we cancelled the blossom order. Hope we get a refund, but we will fight for it. What a scam.

I ordered flowers for my wife for our anniversary to be delivered. They ended up delivering them a day early. When I asked why that happened, they said the designer pulled all the orders from that day (my delivery day) and printed them out and filled them by mistake. Their idea to make it right? They wanted to come back to my wife's work where they were delivered, pick up the flowers that were delivered, and then come back the next day (the correct day) and deliver flowers to her. I told them that was insane and that we would just keep the flowers we got. Also, I was not impressed with the arrangement she got either. It was suppose to be the Pink Bliss arrangement. There were supposed to be pink roses and lilies. What she got was a few pink roses and 3 white mums and a little bit of greenery. It looks NOTHING like what was advertised. I will never do business with them again and neither should anyone else. Customer service was horrible. Overall a horrible experience.

They were terrible. Ordered a gorgeous bouquet from their website. Late delivery and ugly/wrong flowers were sent a day after my friend's birthday. I ordered 3 days ahead of time. I wouldn't recommend them to my worst enemy. Their customer service is horrible too. They will not help you, nor answer you and the only thing they will do is a 10% discount on a future order. Absolutely pathetic company.

The delivery came broken. The order looked as if they threw it in the box and the glass vase had no wrapping to protect it and the vase was broken in pieces. What a horrible example of customer service. Don't waste good money here. Sorely disappointed.

Totally scam, they not send my flowers. They ruined my Valentine. Not just me, so many people on the line waiting them to answer the phome, what a joke. Give my money back

I can't even begin to beg you NOT to use this company. Mother's day flowers supposed to be delivered the past 3 days. Still going to be late. Customer service closed one one of the 2 biggest days of the year. I'm so upset. Pay the extra and go with a reputable company. This company is trash. One star is way too high.

Having ordered a bunch of flowers for my wife as a surprise after a bad week, not only did the order which was for the same day turn up 24 hours late, but to try and make up for it I was offered a $10 gift code that gave $5 off when it was used. After receiving my gift code and trying once again to get flowers for my wife (finding out I only had $5 off not the $10 that I was told), I paid extra for delivery before 1pm on the same day to be told at 6pm the flowers would not be with us for another two days.

Avoid this company at all cost! More than happy to take your money, but cannot meet any commitments in return, an absolute joke. I've used online services for flowers many times in the past and always been very pleased until I shopped with Blossoms flower delivery. Worst online business I've ever had the misfortune to order from.

Called the number. Turns out its a call center in te Phillipines. Placed order assured they could deliver the product. Website said if you ordered within a certain time got free delivery, nope sorry we have to charge for delivery.
Made order took CC 10 seconds to be billed. Hours later no receipt so I called. Talked to a different person oh sorry could not get those flowers but will give you five dollars off if you upgrade and change delivery to tomorrow.
Cancelled my order and was told it would be days before my money was returned. Asked to speak to a supervisor, they were the supervisor, asked for a business email or contact number they did not know it and could not provide it. Asked for a receipt and proof of cancellation never got it.
Hopefully I will get my money back but not counting on it.

Do not use this company. They did not make anything right and delivered my mom the worst flowers I have ever seen in my life. I paid almost 90 dollars for these horrible flowers. Second picture is qhat I ordered. First picture is qhat she received.

No flowers delivered and over 300$ taken on my credit card. The flowers were suppose to cost me 120$
Do not deal with these people. They send you updates... ignore them. They won't deliver your flowers and they will take more money off your credit card.

This was the worst experience ever. They charged me extra for expedited shipping. Then ten minutes before the deadline they email me asking for more money and saying that they will get the order out the next day. This was going to my fiancée's place of work for our anniversary. She wouldn't be at work tomorrow and it would be too late for the anniversary any way. So I want a refund and I am told that will take six days. Horrible service wouldn't recommend to anyone.

First picture is of the regular arrangement on the website. I ordered the Premium. Second picture is what they delivered. Broken stems, hardly any flowers, not a single rose or lily that the original picture showed. The stems of the crappy flowers they put in instead of the ones shown on the site have broken stems and the flowers are few and far between. They put less flowers in what they delivered than even the regular arrangement on the website showed. I actually would have rather not had any flowers delivered than have this embarrassing clearance bin looking half-dead one sent.

I ordered to be delivered today. When attempting the Irder Tracker-none of the numbers given to me on this order would pull up the info. After 3 hung up calls, I finally got a person. The flowers I ordered are not available and a new bouquet will deliver tomorrow? I'm so disappointed in this company. I will never order from them again.