Blossom Flower Delivery

This was by far the worst experience I've ever dealt with with a flower delivering company. For starters they are not at the location where the flowers are coming from, so they can never give you accurate information. The emails are coming from an automated service. They charge an extra fee to deliver the flowers before 1pm and will deliver them at 3:30pm. They cant give any definitive answers and the tracking system never changes status so you have no idea what status your order is in. They will put you on hold and hang up the phone in addition to not responding back to emails. After all this is said and done they will offer you a $5.00 discount on a $100+ order. Do yourself a favor and steer clear. I was told at 11am my order was out for delivery, then at 1:00pm (the time i paid for it to be delivered by) it was out for delivery and at a whopping 3:30pm when my girlfriend had already left work they finally came. Save yourself the trouble and choose a better company.

Do not order from this company! They charge for express delivery and they cannot even handle the standard same day! Ruined all my plans! Terrible service.

Stay away. Sent me an email that there were "supply problems" and tried to charge me another $40 on a $65 bouquet. Untrustworthy and weird experience. Now I'm worried about my credit card #s.

Needed flower delivery for Nepean, CANADA. Googled and blossom flower delivery came up as "#1 florist in Nepean". I was charged in USD. Had I known it was in USD I wouldn't have ordered. Called customer service and they weren't helpful at all. Flowers were not as nice advertised.

On 11/4, ordered an $85 planter with an add on Teddy Bear ($25), plus delivery fee of $10. Address/info I gave was correct. IT WAS NOT DELIVERED. Found out, this is NOT A brick & mortar FLORIST SHOP. Its an online service. Couldn't get a live person. Phone system said it was delivered on 11/6. Recipient works from home; said they did NOT get planter! Called and emailed. Finally reached a live person in 11/9! Thankfully, they admitted the arrangement was not delivered because "the florist they booked delivery with was out of the plants needed to make the arrangement, and were waiting on a shipment to come in!" The planter was finally delivered on 11/10! It looked nothing like what I ordered AND They did NOT add the teddy bear AND I didn't get a refund! I love sending flowers, but this was the WORST SERVICE EVER! I'll never use Blossom Flowers again.

Completely unprofessional, unacceptable, horrible customer service. Never delivered the order and couldn't even confirm the status. My mother ended up with no flowers in her birthday because of them.

Poor communication. No tracking info available like they claim.Can't get through to speak with anyone. Flowers not delivered. Having to dispute transaction. Shop elsewhere!

I have ordered 70 dollars flower arrangment for my sister in law. What they deluvet was not whatI order and thier arrangment was cheap looking not even close to what I ordered. I have asked for my money back. They refuse. The telephone number is spam. Hey are cheating people. I have contact BBB

My boyfriend paid $135 for a $30 bouquet (at best) to be delivered 2 days after Valentine's Day. I would not recommend to anyone. Terrible product, price and customer service.

How is this place not shut down? It's a scam. I spent $100 on flowers for family members after multiple deaths in the family and nobody received any flowers. Really sad.

Ordered a bouquet of roses, tulips and gerber daises, received carnations and asters. I'm embarrassed I sent this to someone! I'd say more but I think the pictures speak for themselves.

Fraudulent Company
This company misrepresents itself as a local highly rated flower shop. I ordered a +$100 arrangement. When it didn't arrive as expected, I tried to track the delivery but the email tracking buttons are not mobile enabled, first tip off. So I called customer service, kept disconnecting. So I chose the new order option and they picked up immediately and then transferred me to help line. Stayed on help line hold for over 30 minutes and then was hung up upon. Got an auto generated email that they were looking into my ticket. I contacted my credit card company to dispute the charge and for the first time ever, the major national bank immediately refunded my money. This tells me that this company is on a fraud list.

Eventually around 7pm, my mother got an "arrangement" that looked like a sad, half dead, bunch of left over stuff. I had ordered a modern rose bouquet that looked nothing like what was delivered. I took pics of the two and sent to Blossom and they gave me some song and dance about how replacing flowers etc happens and offered me 10% off. Ridiculous. See pics…

Avoid at all costs.

Please do not order from this company, their physical arrangements look nothing like what is on their website. When we called to complain, they were not helpful at all.

I gave them one star because I could not give less. I asked and PAID FOR delivery before noon to a public place - always open. By 2 pm when it had not been delivered, I called: when choosing to check on my delivery, it rang once and cut me off - twice. When I finally talked with someone by acting like I wanted to order, I was put on hold for over 20 minutes and I hung up. THIS HAPPENED THREE TIMES. And their tracking app is worthless. You could say I'm a very unhappy customer.

Ordered FUNERAL arrangement to be delivered on Saturday for the FUNERAL. Received email on Saturday that the flowers we ordered were out of stock...they would wait to deliver the order until we contact them with our replacement flowers. Well, this is a business and we are closed on the weekends. THE FUNERAL IS OVER! Why would they not have just substituted with something close, send the arrangement and then contact us and let us know the order was different. Now it looks like our employee thinks we didn't think of them during their time of loss. FURIOUS IS AN UNDERSTATEMENT! Will never ever use this company again! Should have read the reviews before ordering with this company. Lesson learned.

Fraudulent behavior. I am actually not sure if this isn't a scam. Did not deliver, excuses about THEIR supplier not being able to deliver, then asked for ore money. Never delivered the flowers.

Don't trust these people they charge outrageously and deliver whatever flowers they feel like even if they are completely different. About the same as throwing your money away.

Still no flowers after 2 days. Same day or 2 hr delivery a joke. This is a clearing house not an actual florist. False advertising at very least. Rude customer service was no help.

Do NOT order from this place, unless of course, you don't care if your flowers are actually DELIVERED! I ordered over $125 worth of flowers and balloons to be delivered to my mother on her 80th birthday…I even paid for EARLY delivery. So, what did I get for my money? NOTHING! No flowers delivered…no emails that there was an issue, NOTHING!

Find a local florist…don't waste your time or money with these idiots!

Wish I had seen this review site before I ordered! What a disaster! I paid over $70 for what was supposed to be a beautiful Christmas centerpiece for my sister! Lots of red flowers and white flowers and pine cones and two red candles and pine boughs! What did I get? A disgusting bunch of Charlie Brown sprigs shoved into some floral foam, a carnation sprayed pale pink/red.one stupid looking candle…what a piece of crap!
DO NOT BUY ANYTHING FROM THESE PEOPLE! MERRY CHRISTMAS.BAH!

I've ordered flowers two days ago, and it still has not been delivered. The customer service people are terrible and I would never use this service again.

SCAM! SCAM! BEWARE! I placed my order 5/13/23 they said it would be delivered 5/13-23 to 5/14/23. My card was charged $122.23. I called on 5/15 and 5/16 to see WHY nothing was delivered they said next day every time.then. They said hey ran out of flowers... I checked the website order status on 5/16 late in the day and it said Status:Delivered...MY MOM NEVER RECEIVED ANY FLOWERS! Everytime I called customer service they would say its going to be delivered.WHAT?!. ALSO THEY USE FAKE PHONE NUMBERS WHEN YOU CHOOSE CALL BACK OPTION ON WEBSITE.IM SURE THEY ARE ALSO STEALING OUR INFORMATION.CANT BELIEVE I FELL FOR A SCAM

My boyfriend and I ordered his mom flowers for her a day before her birthday. 3 days later, still no flowers delivered.
We called the first day, and we'd input the wrong address, which was our mistake, but there was no communication regarding this until we reached out.
Second day, still no flowers. I called to cancel, was promised up and down that the flowers would be upgraded and put on the delivery truck for the first shipment.
Third day, still no flowers. Finally someone reaches out to me regarding my order vs me calling and I'm told the same thing I was told the day before about an upgrade and the flowers being the first delivery.
I finally cancelled because, at this point, I don't totally trust it's ever going to happen. All of this was on a small bouquet of same-day flowers. I'm in my late 20s, so I get there's a shortage of employees everywhere and people are stretched thin, but the sheer lack of communication and the fact that it is now 4 days past the birthday-lady's day isn't okay. I highly recommend going with another company.