Blossom Flower Delivery

Ordered a premium arrangement and got SEVEN FLOWERS. Complete rip off and waste of time. Never again.

I ordered a cross flower arrangement for a funeral. I paid the more expensive price for a fuller arrangement. Came out to almost $300 and I ordered a banner. They emailed me only a few days away from funeral saying that they couldn't make the cross and if I wanted to substitute. I had no choice to accept it because it was too late to order from somewhere else but I wanted to make sure it was nice and full. I was even willing to pay more. When I called them, there was no way to ensure that I would get a full arrangement or to pay more. On the day of funeral, I was horrified! So little flowers that was not worth $300 and the letters on the banner was stapled on! It looked like a 5 year old put it together. On such an important day these are one of few things you want to worry about especially since you have already placed the order and paid for it but it added more of heart break to that day. I will never use them again nor will anyone who attended the funeral (appx 500 people) and saw the arrangement.

I called them at 10am to verify they could do a same-day delivery, which they confirmed. At 6pm, they told me they could not and offered me a ridiculous $5 discount on an $80 order. NEVER USE THESE FOLKS, SCAMMERS.

DO NOT USE! Placed an order for a celebration of life service and paid extra for guaranteed delivery. Not delivered, not notified. I emailed a week later asking for invoice as the charge was showing on my cc. They advised (A WEEK AFTER SCHEDULED DELIVERY) that they could not get them there in time and they could reroute them to the home. I cancelled order and asked for a refund. If I had not reached out no one had any plans to let me know that the delivery was not made, but the payment was processed. DO NOT USE!

This place is a scam! I bought the Loving Harmony for my gf's bday on 1/22/24. I paid the extra money for the premium arrangement and the extra money for the expedited delivery to ensure it would be there before 1pm. The flowers were NOT delivered before 1pm and numerous attempts to contact the company failed. Their email AI support (LunaAI) kept reassuring me that the order would be delivered asap, but the flowers weren't delivered until after 5:30pm, after which my gf had left work and the building was closed. My gf showed up to work the next morning and had a random coworker deliver the dead and wilting flowers to her desk. 1) they did not meet the 1pm deadline despite paying the expedited delivery fee; 2) they delivered a basic arrangement, not the premium I ordered; 3) the flowers were dead and wilting; 4) the card / note was not in included in the arrangement; 5) the email AI responses were complete garbage and no steps were taken to fix the situation; 6) when I finally got in touch with a human they said they'd "submit a ticket to remedy the issue" and promised me a call back. It's been over 24 hours and no remediation has occurred, not one person from the company has contacted me, and the issue has certainly not be remediated. This is a negative review from a disgruntled customer, it's a warning to all future customers. Go with 1-1800 Flowers, it's a much safer bet. If I could give a Zero Star rating I would!

I looked up the shop using my phone, presuming I was calling the same flower shop in Delta Co that I have used occasionally. When they answered, I asked specifically if this was in Delta Co. They replied yes, so I assumed they hired new immigrant to help with the shop. I placed my order for Dec 6. Almost an hour later, they returned my call and stated they would not be able to deliver until Dec 7 due to not having any of the flowers we discussed earlier. They had switched out the types of flowers several times before settling on an arrangement that I agreed to in the first conversation. When I returned home, I looked up the company online and found these reviews and called back to cancel the order. They stated they could not cancel the order due to the fact that they had already sent this to the designer. I demanded that they cancel the order and delete the charge from my credit card. They stated that they would call me or email me if the order COULD be canceled. Since I did not receive the first email promised me, which they did not confirm in the first conversation, I doubt that I will receive one canceling my order.

Took my money but never delivered. Contacted customer service who told me they would contact their delivery team and check it out. That was the last I heard from them.

My aunt passed away on the East Coast I live on the West Coast to represent my family I ordered a white cross with red flowers over the phone with a live representative. I paid an additional delivery fee I think it was five or six dollars to have it delivered by 1 o'clock in the afternoon. Two days later the day of the reception following the funeral I got a message from them saying they can only deliver my item to a funeral home not to a private home. I made it very clear they would be for the reception after the funeral at my uncles home. They claimed the floral display I ordered can only go to a funeral home and they would now have to replace it with some kind of display to be delivered two days later on a Monday.
Not only did they not deliver the item I ordered they couldn't deliver it on the day and thought that it was appropriate to deliver flowers two days after the event. Complete waste of time and money during a very emotional time I would not recommend this company to my worst enemy, not happy.

Please don't waste your money here, they will continue to ask you for more money, your delivery will be delayed multiple times and you will NOT get what you paid for. I am very unhappy with the entire interaction with this company. I ordered the Renewal bouquet Friday evening (April 15th) and it was supposed to be delivered Saturday. I received a phone call on Saturday evening by someone asking me to pay $40 more to have the bouquet delivered that same day due to a supply shortage. I declined to pay more and was told the flowers would just be sent on Monday morning. Monday evening I called in to ask when the flowers would be delivered, I was then told my order wasn't ready yet but that it was the highest priority and that it would be delivered before noon on Tuesday. I asked them specifically if the flowers that would be sent were going to look exactly like the picture online because of all the problems i had already encountered and was told it would look the same and would even be a little upgraded at no extra cost because of all the delays. On Tuesday, I called at 12:40 to ask when the delivery would be made and was told it would still take another hour or two. After the flowers were finally delivered I was sent a photo of the bouquet that was delivered. Not only were the flowers not upgraded, they looked nothing like the photo online and actually looked like they were downgraded, like something I could've picked up at the grocery store. Attached are photos of what I paid for and what I actually got.

My sister had knee surgery and I had placed a flower order to be delivered to her house the day after her surgery. They came up with the excuse that they didn't have flowers. They ran out of product! I didn't even know until the day after they were supposed to deliver flowers that they hadn't delivered the flowers yet. I had called and asked my sister how she was feeling and then I finally asked her. Did you get your flowers yesterday? She said, "No! What flowers?" So then I called Blossom Flowers back and said why didn't even let me know that you didn't deliver her flowers!?!? Their response…"We're sorry", they weren't! Then they said that they would get it to her that day. Their shipment still didn't come in so on the fourth day after ordering it, I was fed up and said give me my money back they kept on saying they would give me a five dollar discount towards my next purchase. There will never be a next purchase. I told him you guys have messed this up royally! They really didn't want to give me the refund. I finally had to go to a supervisor to get a refund after the ridiculousness of four days, not delivering the flowers to my sister, who just had surgery.! So take my warning do not order from this company. They are unreliable and they basically ruined, me sending flowers to my sister!

They are NOT a florist but out source to local florist. On their website I picked out a $70 arrangement to be delivered for a friend's birthday. She sent me a picture thanking me. What she got was a $25 arrangement with cheap flowers and fillers. It was not at all what I picked out or worth $70!
I emailed photos of what I ordered and what was received and was told they would do an investigation and call me. They did call back and offered me 10% back- I said I wanted it made right, I ordered a $70 arrangement and got a $25 one. She then said 20% was the best they can do as the arrangement arrived on time, fresh and beautiful. I told her I wasn't disputing that but the value of what I paid vs what she got. She said 20% was all she can do because it arrived on time, fresh and beautiful…
Buyer Be Aware- if you order flowers have your recipients take a photo! This is a Bait and Switch company with poor customer service that is ripping people off! All I wanted was the flowers I ordered off their website not 20% back- 20% doesn't cover the missing flowers that weren't in the arrangement to begin with! Stay far, far away!

Grieving family thanked me for delivery but I didn't have the heart to ask what they actually got - should have checked this company out on BBB before hiring them.

Do not buy from them. I spent over $100 and got something you would buy at the grocery store. Awful.

They never deliver the flowers when you ask for a refund they tell you stories about they will delivered next day or they will check with the driver or they are just now making them they are not holding reposablity they are ignorant and don't care to still money from people that actually work hard DONT ORDER FROM HERE

$100 order that was placed for a family members graduation that included an upcharge for expedited delivery before 1pm. I received a call 2.5 hours before delivery informing me that they didn't have the flowers I ordered as their supplier was late and I would need to pay an additional $40 for them to use a different supplier...lol. Alternatively the flowers could be delivered at a different date or they could give a different arrangement for same day that they will TRY to deliver before 1pm. In trying to work with them and asking for a sample of the new design and the flowers being used, I was informed that they couldn't give that to me because their supplier is delayed which also meant the expedited charge was of no use because 1pm was no guaranty. BUT they could give me a $10 coupon for future use - not interested!. So instead of providing service that would get the customer to return, they opted to have their customer pay additional costs for their suppliers issues and if not trust the design they chose with no information that would confirm design and quality is of the same price as well as no guaranty that it would be delivered same day. Kindly refund my money, clearly they have no understanding of building customer loyalty.

I am not usually one to complain or write bad reviews but this is the worst experience with flowers EVER! 1st we ordered the flowers on Monday April 17th for same day delivery. I had to call on Thursday April 20th to find out why they have not been delivered yet. They left me on hold while calling the receiver of the flowers to ask them if they got them as if I was lying! Then told me to give them 24-48 hours to figure it out. Later that evening the person received some flowers with our note we added with order and it was completely wrong. It looked like someone went out and picked some weeds from a field and then threw some carnations in it. I will post the Bear floral arrangement in a basket that we ordered and cost $88.00 and then the vase of weeds w/out the bear that was actually sent. So after that I reached back out to customer service and they said half-apologic that they could give us 10% of the cost + $15.00 for the missing bear back to make it right. I replied with a big no! You have to be kidding me that I would get a refund of $23.75 for the mess up and poor quality of flowers. There is NO WAY I WILL EVER USE THEM OR REFER THEM TO ANYONE AGAIN. Best believe word of mouth carries and my experience has been shared.

I ordered online thinking I was ordering from a local shop in Downers Grove Illinois. I was actually ordering from a service that takes the money and then farms out the arrangement and delivery. What was delivered was NOT what I ordered. Shabby arrangement instead of the "Royal Bouquet" I ordered. Vase was low cost, flowers the wrong colors and over all very dissatisfied with all aspects. I wouldn't be surprised if the flower arrangemant was actually purchased at a Jewel-Osco and then delivered to funeral home. I was not able to attend Mom's funeral and it was important to have just the right arrangement. Can't believe I paid 96$ for this bait and switch. Will be disputing with credit card company and contacting BBB. This company is a scam. FIRST picture is what was delivered- NOT AT ALL AS DEPICTED ON WEBSITE! SECOND picture is the website photo- purple, pink and white tulips/ classy vase.

They wait until 3:00pm on the day of delivery to tell me that that they "didn't get their delivery" and they have to charge me and extra $10 to get it to my friend in the hospital (who just had chemo) but because they are so great they are only going to charge me $5 to use another florist! What?! I bet they don't ever get a delivery ever! And they charged my credit card for $101! THEY ARE SCAMMING PEOPLE

IThe first picture is the Flowers I ordered this is not what I received. The second picture is the crap I received late after paying to have it delivered earlier

The reviews I read about this company were amazing (or really for a different local business with a very similar name) until I intentionally looked for reviews to add my own. After my nightmare dealing with them unfortunately. This has got to be the absolute LOUSIEST florist in the entire universe. I live clear across the country on the west coast.from the delivery location of the flowers, so I looked online for a florist who would deliver to the east coast. I ordered for delivery today nearly a week ago. I received a text yesterday asking if I would mind substituting the flowers I selected for alternatives. I called to discuss and they told me they found another florist who had the selected flowers. I guess the call was intended to swindle more last minute funds out of me bc I ended up spending an additional 17$. I literally JUST received. ON DELIVERY DAY. A long text stating they can't deliver until Monday. I refused as TODAY is the occasion, so what good are the flowers three days late? They offered a discount or credit towards my next purchase. PLEASEEE. As if I'd ever trust them again! They've gotta be kidding me. I had to call my creditor to dispute the charges since no refund was offered. I ended up calling ******* trillion florists to find a place who delivers same-day. I luckily found ONE as everyone else said they could not& since now it's the weekend AND after 10a local time, no one's delivering nor taking orders for delivery until Monday. Please save yourself some stress and order elsewhere.

It will be hard to put into words what an awful experience this was. Ordered a week in advance and paid extra for a guaranteed morning delivery (my wife is a teacher and it was our anniversary)

They never delivered them, I began communicating my concern around 10:00am and it took until 3:00pm to get any type of response. They would not let me cancel my order (even though no one would be at the school to receive the order this late in the day).

The online chat stopped responding once I voiced some concern and asked for a number to call.

I can't express enough what a poorly run operation this is. When I finally had a chance to speak with someone, they seemingly had no concern about my experience being so poor, they want me to wait 48-hours to confirm my order wasn't delivered before refunding me.

The timing was extremely important, as I made that known when I placed my order. The last thing I want is flowers to show up the day after my anniversary.

They wouldn't provide me with a cancelation number or any written acknowledgment of my cancellation.

I will be disputing any charges on my card and will tell as many people as I know to avoid this company at all cost.

I'd put zero stars if I could. They take your order postpone it, then deliver past prime flowers. Given the number of similar reviews on BBB I'm surprised their still open.

Blossom Flower Delivery is really the company below, per the California BBB:
Location of This Business
8135 Varna Ave, Van Nuys, CA *******-5519
BBB File Opened:
1/21/2022
Alternate Business Name
Lime Vizio Inc
Business Management
Tim Kremen, CEO
Contact Information
Other Contacts

Customer Service
Additional Contact Information
Website Addresses

https://www.limevizio.com/