Blossom Flower Delivery

This one of the worst experiences of online shopping. Blossom flowers didn't follow the instructions provided for delivery. First kept order on hold due to unavailability of flowers and asked for confirmation. Before I reply to them, with in 1 hr received email about flowers being delivered which was apparently asked to be delivered on next day as per order instruction. Receiver didn't received flowers and Blossom delivery was claiming about flowers delivered. It seems like they are running fake business. My whole money got wasted and the special occasion of loved one was ruined unfortunately. If there is an option to give -ve rating would have done that.

If you want your mother to have a gift and flowers on her actually birth date, then don't go with this company! Not only will they say "sorry", 590 times, they also will take your expedite fee and still say "sorry!" No offer to give that back or anything. I almost felt bad for the man saying sorry more than I did my mother who got nothing on her birthday. This company is a joke… and please from the bottom of my heart, do not use this company, even if this is one.

If I could leave a zero star review, I would. I ordered flowers for my granddaughter. They were delivered 30 hours late and looked like something that I could have picked up at a local gas station. I tried to cancel the order when they were 25 hours late. I was told that I could not cancel. We tried to decline the delivery, but the driver handed them to my grandson, turned and ran back to their vehicle and left. No address on the card to be able to return the product. Customer service was horrible! Do NOT waste your money on this company! What was delivered was definitely not a $96 bouquet!

It looks like I should have read reviews BEFORE using this company, but I was in a hurry. Learn from my mistakes. I ordered an arrangement called "autumn" for my aunt whose husband died. The arrangement was set to arrive the next day. I let her know to be expecting a delivery. By evening, there was no delivery. When I reached out to customer service, I found out that delivery was changed to the next day. Disappointing to my aunt who was expecting something, and embarrassing for me. It arrived the next evening, after dark. The picture of the arrangement was nothing like autumn. Yellow and white with greenery, completely different from the picture. Not even close. I have waited 10 days or before leaving a review to give them a chance to make it right. Costumer service finally offered a 10% refund today. I would not recommend this company.

Terrible customer service and very unprofessional. I ordered flowers for delivery on October 5th only to have them not be delivered - Order ID: *******. I called, they were supposed to investigate and get back to me in 24-48 hours but never did. I have emailed and called to no avail. They said they were delivered; they were not! I have requested Proof of Delivery 3 times with no response. I had to order flowers from another company and had those delivered. This happened one other time with another company (to the same address) that I believe is run by Blossom as well, just under a different name - Just Flowers. I would not waste my time and hard-earned money on these companies.

I wish I would have seen theses review before I gave $119 to this scam of flower delivery service. I placed order on Nov 8 for new mom to be in labor delivery and was sadly disappointed that has never arrived. I called customer several on several occasions spoke with 'Kent' my call was never return my concerns never address, and no flowers ever came. DO NOT use Blossom flower delivery!

Ordered from these thieves that only know how to lie about their poor service. I placed an order because they promised same day delivery, when they informed me later that day that would not be able to get it to the residence on time, I cancelled the order. Which they confirmed the cancellation. I cancelled because my friend wasn't going to be there the following day. Blossom said they would refund my money. They decided to go on with the delivery and deliver to someone else. Then they would not return my money.

So yes thieves and liars. You can not count on their promises they as a company have absolutely no integrity. I wish there was a lower rating than 1 star

Wish I would have seen these reviews prior to placing my order of a sympathy wreath for the funeral of my best friend's mother. I was charged and NOTHING was sent. The shop staff is difficult to reach and completely indifferent to their own blunder. I am still waiting for my refund. I am absolutely furious after they offered to send a funeral wreath to the family this week, days AFTER the event. This isn't like they missed a "Have a Great Day" bouquet, they failed where time is of the essence. They don't even deserve the one star I gave them, but unable to rate less. DO NOT do business with Blossom Flower Delivery.

I had a terrible experience with Blossom Flower Delivery that completely ruined my anniversary. I ordered a special bouquet to surprise my partner, and it didn't arrive. I tried reaching out to their customer service, but the response was slow and unhelpful. I explained my situation, but they didn't seem to care about my concerns. In the end, I felt completely disregarded. After several frustrating attempts to resolve the issue, I had to stop payment on my credit card. It was disappointing to go through so much hassle, especially for an anniversary. Overall, my experience with Blossom Flower Delivery was very disappointing. I wouldn't recommend them if you're looking for a reliable service, especially for important occasions. Save yourself the stress and choose another florist.

I ordered flowers to be sent to my in-laws in Elk Point AB. They said it would be delivered that day. Then I received an email saying wouldnt be until the next day, so I looked the company up online and saw people saying they were scammers. I cancelled my order, they said I would get my money back in 2-5 business days. There is nothing. They stole 150 dollars. Do not use them and make sure to report them.

My order was "delayed" because of a holiday weekend though it was supposed to be delivered before the holiday. It has been almost a week since I placed my order and it has yet to be delivered with confirmation that it will be delivered on 9/10 — more than 10 days AFTER the order was placed. Worst experience ever, don't order from here!

Worst flower delivery experience of my life! An embarrassment! The flowers were delivered late and looked absolutley nothing like the picture Inwas paying for. And when i complained i got nowhere. Never, ever, never use this company!

I ordered what I thought was a beautiful fall arrangement for my friend. When she sent me a picture of what she got, I was very disappointed. She thanked me for the flowers but she had no idea that I ordered something much prettier then what she got.

They are scammers every time I've ordered it's never on time usually following day but they guarantee that it will be there on time just to get your order then they will call you when it's late and apologize and ask if they can deliver it the following day when the occasion is already over but too late to call another company then tell you it's going to take 2 weeks to refund your money but they take it from your card in 2 minutes stay away from this company if you don't want your occasion ruined they are lying scammers

I ordered a funeral spray for the visitation/funeral service of a very close friend's father. The spray was not delivered, and I only learned of such after the fact. They blamed it on supplies even though I ordered the spray one week ahead. They offered to deliver it to the family after the visitation/funeral service which was insulting as it was a spray for the service and not something you deliver to someone's house. I've requested a full refund but have yet to receive confirmation. Horrible service and company. Do not use!

I called this company and in good faith. I ordered flowers for a friend of mine 50 years. I had passed away. I paid extra to have the flowers delivered by 1 o'clock. So I get a message that morning saying the flowers weren't delivered because they needed an additional $65 to deliver my flowers. By 2 o'clock the next day. The service was at 2 o'clock so this wasn't going to help me. I live on a fixed income and that money. Was money? I had taken out of sometimes I need to pay bills, but my friend was important enough to me to send the flowers. E! Ra they weren't going to be able to provide the service that I had already paid for the day before too late to order any more flowers. And my refund would take 2 to 6 days. They immediately took it off from my debit card. So why can't you just put it right back on there?

This is a scam. They have 3 diff phone numbers. First tyime i was on their website it said they had stores in NY. For a week they have been bull$#*!ting that my delivery is going out and its been 5 days and no flowers, no refund. No one answers any of the 3 numbers. I have reported them to my credit card.

I ordered a flower arrangement to be delivered for a friend's 70th birthday on 11/18. I received an email on 11/19 that the flowers had not been delivered. When I called the company, the customer service person noted that there was an internal issue on 11/18 that prevented them from delivering the flowers but they would be delivered on 11/19. I explained that this was not what I had ordered and I would like to have the delivery fee refunded since they hadn't met my request. She said they could refund me $5, but that was all. I will never use this florist again and urge others who expect good service to look elsewhere.

I had ordered bereavement arrangement for a co-worker on 9/5 to be delivered 9/9. It is now 9/11 and still have not been delivered. They are saying that they "expect" to have it delivered on the 9/12. As a customer I am supposed to order any arrangement and trust it would be delivered as promised and I shouldn't have to worry about it, or even bother with following up on it either. I have enough to deal with at work without dealing with this!

I called this flower delivery service to deliver flowers as my husband's uncle passed away. It took two weeks with emails back and forth and several phone calls to get answers. I waited 45 minutes for customer service to answer the phone, finally at the 46th minute customer service closed and the phone hung up. Needless to say they cancelled the order, flowers never ended up for the service, and now I have to wait 2-6 days to get a refund. This flower delivery business is a scam. I wouldn't trust anything they say or sell. They should be reported to the Better Business Bureau.

Ordered $160 bouquet and it was left on a side walk by the them and the recipient never got the bouquet. I had notes to walk it in to the building. And i didn't even request a refund I just wanted them to resend a bouquet. They refused to do that and refused to do a refund. Highly disappointed

Please don't make the same mistake I did by ordering from this company. Not only did they not deliver the flowers, I was on hold for over 2 hours two different times to try to get my issue resolved. The second time, after waiting over 2 hours, when I was next in line to speak to an actual person, I was forwarded to voicemail. The only responses I could get were from the AI generated email support. They never followed through on any actions they promised for resolution and never refunded me for the purchase. Then, the AI support account stopped responding. I finally had to dispute the charge with my bank to be reimbursed (for over a $100 purchase).

I ordered online, in Auburn Hills MI, spent $77 for my daughter's plant, plus floral arrangements, balloon and card. She never recieved it, the reps are in India somewhere, and could not resolve their mistake. The plant was never delivered, and I was not refunded. There isn't an actual address, just a fake website. Don't waste your money or your time with this one, it's a scam.