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Blossom Flower Delivery has a rating of 1.1 stars from 943 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blossom Flower Delivery most frequently mention customer service, next day, and credit card problems. Blossom Flower Delivery ranks 274th among Flower Delivery sites.
I don't know why I bother with this place. I keep hoping they'll redeem themselves and provide on time deliver, but the never do. Even after paying extra to have items delivered at a specific time, the fail to meet their promised date and time. Always a disappointment with their service.
I sent flowers to my sister for Christmas. They were knocked over in the rain left on her front porch. I wrote to report, and got nowhere. I was on hold for over an hour trying to get help. The most they could refund me was 20%. The flowers were a complete mess! I've never had this issue with any other company.
This website will keep your credit card information after confirmation of a cancellation and refund. They will go back days later and charge your card $200 and ship a few flowers in a box AFTER cancellation! They don't answer the customer service number. They lie! I filed a police report and complaint with FTC. My credit card company did refund me but I had to cancel my credit card and get a new CC because this site kept making charges to my credit card! See the attached verified cancellation, yet they went back days later and charged anyway!
Tip for consumers:
I filed a police report for fraudulent charge , after they ran my credit card a second time days later without permission. I also filed a complaint with the FTC and Texas Consumer Protection Agency which will federally prosecute them through their “ California “ address. However, it is coming up as PO Box and China address
Products used:
None! Return shipping and they still refused to credit order after sending two emails stating the order was cancelled 24 hours in advance. Total fraud!!!!
Date of experience: December 17, 2024
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