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    Blossom Flower Delivery

Blossom Flower Delivery

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Overview

Blossom Flower Delivery has a rating of 1.1 stars from 943 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blossom Flower Delivery most frequently mention customer service, next day, and credit card problems. Blossom Flower Delivery ranks 274th among Flower Delivery sites.

  • Service
    652
  • Value
    613
  • Shipping
    607
  • Returns
    499
  • Quality
    549
Positive reviews (last 12 months): 1.3%
Positive
3
Neutral
0
Negative
226
View ratings trends
383
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How would you rate Blossom Flower Delivery?
Top Positive Review

“Delivery always delayed”

debbie M.
12/17/23

I don't know why I bother with this place. I keep hoping they'll redeem themselves and provide on time deliver, but the never do. Even after paying extra to have items delivered at a specific time, the fail to meet their promised date and time. Always a disappointment with their service.

Date of experience: 12/15/23
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Top Critical Review

“Avoid at all costa”

Diane D.
12/14/24

I sent flowers to my sister for Christmas. They were knocked over in the rain left on her front porch. I wrote to report, and got nowhere. I was on hold for over an hour trying to get help. The most they could refund me was 20%. The flowers were a complete mess! I've never had this issue with any other company.

Date of experience: 12/11/24
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Reviews (943)

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Reviews that mention popular keywords

customer service (281) flower delivery (138) day delivery (66)
Thumbnail of user chening1
Oregon
1 review
1 helpful vote
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September 15th, 2023
Verified purchase

I ordered flowers for my grieving sister to be delivered same day. I received an email from them 2 hrs later that said they would be delivered the next day, which I was not happy about. No response from the company when I complained. The next day I received an email and phone call that they wanted MORE MONEY! And they would not be delivered until the following day…so 2 days after I ordered them (which probably wouldn't happen either). This is a complete scam artist company. Do not order from them! I plan to issue a complaint with the better business bureau.

Service
Value
Shipping
Returns
Quality

Date of experience: September 15, 2023

Thumbnail of user stevem1408
Indiana
2 reviews
0 helpful votes
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December 24th, 2023

This company is as all the reviews state they are and as all the complaints on the BBB says about them. They are a scam, I still can not find a corporate address or phone number. They lied about every question I had asked them and their managers are in meetings all day long { I find that strange} ordered an arrangement on 12-12-2023 for a 12-22-2023 delivery. The arrangement was never delivered and all they can say is we can cancel and receive a refund and a 10 dollar coupon for a future order. Like a future order is going to happen. I will be filing this with the BBB and looking into a class action suit against Blossom Flower Delivery. Anyone that would like to join me is welcome to message me here on Facebook. Also I will be filing with the Attorney General for this company. Avoid this company at all cost.

Tip for consumers:
A scam company avoid at all costs

Products used:
Florist

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2023

Thumbnail of user albertom241
Canada
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Ordered assorted daisies online. Flowers arrived without the balloon I paid an extra $6 USD for. Flowers were the wrong colour and there were about half the flowers from the picture online. I complained and they offered a 10% refund, which only covers the missing balloon. Over $100 for flowers I could have gotten at the grocery for $25. Very little value for the money.

Tip for consumers:
Don't use this site.

Products used:
Daisies

Service
Value
Shipping
Returns
Quality

Date of experience: April 25, 2023

Thumbnail of user roanieramsey
Texas
1 review
1 helpful vote
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April 6th, 2023
Verified purchase

They didn't even try to deliver in person or call the number given to them. They just shoved them in the mailbox and the lid was shut on the flowers Cushing them. The roses were half dead. When I emailed them, they did not mention anything about delivering them to the mailbox and only gave a 10% off. What poor customer service!

Tip for consumers:
They have horrible customer service and delivered the flowers by shoving them into a mailbox when the person was home!

Products used:
Flowers

Value
Shipping
Returns
Quality

Date of experience: April 6, 2023

Thumbnail of user elvins42
California
1 review
0 helpful votes
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May 17th, 2023

I ordered a flower arrangement for my daughter in law for mothers day, Mothers day arrives, no flowers! I paid for express delivery and the arrangement cost was $109.00 On the 16th the flowers were delivered and this is what she received. See photo attached. The second order for my other daughter in law has not arrived yet 8 days after I placed the order $114.00. This flower company is a scam! Don't buy flowers from them if you want them to arrive on time or you want your moneys worth period!

Service
Value
Shipping
Quality

Date of experience: May 17, 2023

Thumbnail of user edwarda609
New York
1 review
0 helpful votes
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December 29th, 2022

I placed an order with blossom flower delivery days in advance of required delivery date.
The date came and went without any word from Blossoms.
The weather was bad but that should not account for a 5 day delay?
I was not contacted by Blossoms until after I inquired about the delivery.
Once I threatened to cancel and requested a refund, the flowers delivered!

Date of experience: December 29, 2022

Thumbnail of user valsmith0364
Virginia
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Ordered flowers for my mother in law's passing and was given next day shipping. Almost a week later, I finally got them to agree to a refund for undelivered plants, but not until I complained to the BBB and put in a dispute with my bank. Complete scam. Advice- DON'T USE THEM! You'll get no nowhere. I don't know that I'll actually receive my refund.

Tip for consumers:
Blossoms is a call center in the Philippines.

Products used:
None. I ended up having to order with 1-800-flowers and they were delivered and when they said they would be.

Service
Value
Shipping
Returns
Quality

Date of experience: November 30, 2023

Thumbnail of user ericc2195
Hawaii
1 review
0 helpful votes
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October 10th, 2023

They then said I needed to pay $60+ for them to use a different supplier or just send a half dozen roses instead of the full dozen. What a scam! I have requested my money back but so far I haven't heard back. If I could give a -10 rating I would.

Service
Value
Shipping
Returns
Quality

Date of experience: October 10, 2023

Thumbnail of user kayg270
Kentucky
1 review
0 helpful votes
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December 29th, 2023

I wouldn't even give 1 star if that was an option. No delivery, and no communication from this company to let me know. Don't order from this company if you want floral delivery and want it there on time.

Date of experience: December 29, 2023

Thumbnail of user dusanaleksandar711
New Jersey
1 review
0 helpful votes
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May 9th, 2023

I ordered some flowers for Mother's Day, was charged $90, then after my payment went through I got an email a few minutes later saying the order was cancelled and that my refund would come in 6 business days. The email was unapologetic and even written kind of rudely, with no explanation as to why my order was cancelled. I called the help line twice, and after waiting on hold I was told by the recording that my call was next in line, then both times I was immediately disconnected. It may not be a literal scam, it may just be incompetence, but this is an absolutely horrible company. Avoid! Avoid! Avoid!

Service
Value
Shipping
Returns
Quality

Date of experience: May 9, 2023

Thumbnail of user lynnt449
Kentucky
1 review
0 helpful votes
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January 13th, 2023

Purchased a sympathy bouquet for a dear friend. The bouquet took 5 days to be delivered and 2 day delivery was purchased. The bouquet was changed "due to inventory" however I was never consulted on the new arrangement. The original bouquet had roses and Lillie's. This was replaced with carnations. No discount was given. When customer service was contacted they repeatedly asked me to send a picture of the received bouquet. This was a sympathy bouquet and I had to ask the recipient to send a photo of the flowers that were delivered. I have contacted my credit card company to investigate this as fraud.
The card was also filled out incorrectly listing only my name and not the name of the group who purchased the flowers (I compared the order form to assure it was not an error on my part). This has been the worst experience with a flower delivery service I have ever had from the delay, to the lack of communication to the incorrect bouquet and card.

Tip for consumers:
Purchase elsewhere.

Products used:
Flower arrangement and delivery.

Date of experience: January 13, 2023

Thumbnail of user sherryw629
New York
1 review
0 helpful votes
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October 12th, 2023

I ordered flowers yesterday and I had the delivery address one digit off. They did not bother to call any of the phone numbers provided. Good luck getting them to answer emails, texts or phone calls. When you finally get through the hangups and transfers you are forced to pay an additional $15.00 for delivery and no option for refund. Apparently, they provide no customer service at all if you type in a wrong address. HORRIBLE customer service.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: October 12, 2023

Thumbnail of user jamess8021
Florida
1 review
0 helpful votes
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April 27th, 2023

Upon reviewing the website, I ordered an $85 arrangement with delivery set for same day for $103 total.The arrangement was delayed to the next business day after the website stated clearly that it would be delivered same day. When it was delivered 2 days later, the arrangement that was delivered was nothing like on their website. As a former Florist, myself, i would have been ashamed of this arrangement. It looked like a beginner or child created it. Definitely not $85 worth.

Tip for consumers:
DO not order from this company! BlossomFlowerDelivery.com is a hoax.

Products used:
Floral bouquet/trash

Service
Value
Shipping
Returns
Quality

Date of experience: April 27, 2023

Thumbnail of user sarahf1663
Rhode Island
1 review
0 helpful votes
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April 26th, 2023

My order which I paid extra to be delivered by 1pm was never delivered to my brother in the hospital at all. I think this place is a scam. On the website when you click on a way to receive help, it takes you to a page where you click on an image to get help- I clicked on GET SUPPORT it took me to a form to fill out which led to nowhere- I checked the other boxes and none of them lead anywhere. I will
Try in the morning to find out about this place. Just think, I gave my credit card info, my phone number and address to this place. I won't be sleeping tonight. I only pressed 1 star because there was no 0. The phone support was bad too- I should have hung up and tried another florist.

Service
Value
Shipping
Quality

Date of experience: April 26, 2023

Thumbnail of user mjbown73
Vermont
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

All I can say is don't use this company. It is a total scam outfit….probably based out of China! Definitely not local! And they don't deliver the service they advertise! Buyer beware….check out the BBB report on this so called company!

Date of experience: October 15, 2023

Thumbnail of user sheric231
Montana
1 review
0 helpful votes
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August 29th, 2023

I left a bad review a couple of weeks ago because it really was a very frustrating experience with flowers never being delivered. I would not use this company because they are definitely just a call center. However, I did want to say that they did process my full refund. I was very surprised and grateful and just wanted to put that out there to be fair

Date of experience: August 29, 2023

Thumbnail of user lorid633
California
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Would give 0 or negative stars if I could! Ordered same-day-delivery flower arrangement for mom's 88th birthday. They were not delivered until 4 days later and were dead. Shown on website arranged in a vase with water, but arrived in a cardboard box in 109 degree weather. Not "arranged". Some were wilted, others had rotted and were covered in slime. Website said they'd come from local florist, but had been to 3 places in CA before arriving in AZ. Will only refund 15% although we got 0 flowers. Mom embarrassed to complain. Couldn't send pics because she doesn't have a smart phone. I'm embarrassed of the "gift" and out $75. May be her last birthday! Company gave no apology but admitted this is not what I ordered and should have been fresh, professionally arranged flowers in water.

Date of experience: July 5, 2022

Thumbnail of user melissap1698
Florida
1 review
0 helpful votes
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January 6th, 2023

The website is easy to use and the pictures of flowers are great but they do not deliver and certainly are not worried about morning delivery even if you pay the exepedited fee. I spent one hour on hold while the CSR called the recipient to verify the flowers were not received (added embarassment). This company supposedly contracts with local florists. Their go to excuse is that they have an extremely high customer volume and can't keep up. I hope my phone call was recorded because every employee there needs to listen to it. Worst florist experience EVER.

Service

Date of experience: January 6, 2023

Thumbnail of user frontiernetnancy
West Virginia
1 review
1 helpful vote
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April 6th, 2023

Claimed recipient requested delivery next day, but I spoke to friend/recipient who said she did not, so lie #1. A day after that, someone called to squeeze an additional $12 from me, citing "different supplier," which they didn't tell me sooner and which I now suspect was lie #2. Because recipient knew flowers were coming, I stupidly paid the extra charge, after which I learned the flowers weren't going to be delivered that day either--it was only 2:00 p.m. As of noon today, no flowers have been delivered. I will be requesting a refund but doubt I'll get it. Avoid at all costs.

Date of experience: April 6, 2023

Thumbnail of user peterm2792
Nevada
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

This company should be shut down. It is fraudulent. Ordered a bouquet 3/10/23. Received confirmation it would be delivered the next day before 6 p.m. It wasn't delivered until 3/13. On 3/13 I received an e-mail that they had to substitute a flower for a flower due to unavailability. The picture of the bouquet on line was not delivered. See attached photo's. Also I ordered a Teddy Bear and that was not delivered. Then I get the BS run-around when calling and finally demand a refund. The rep tells me 15% plus cost of bear. So my $100 order that was totally messed up - they want to refund me $24.98 which I still have not received. The WORST!

Service
Value
Shipping
Returns
Quality

Date of experience: March 14, 2023

Thumbnail of user mc1295
New York
1 review
0 helpful votes
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June 20th, 2023

My order was never delivered. I tried calling them multiple times and never got through. I reported that delivery never came through their website and got a response back that they are 'contacting our delivery team about what happened with your order'. Then, I was basically ghosted. I requested a refund and have not gotten one yet - starting to think I never will. At this point, I am starting to wonder if this company is a scam.

Service
Value
Shipping
Returns
Quality

Date of experience: June 20, 2023

Thumbnail of user melanic7
Canada
1 review
3 helpful votes
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February 16th, 2023
Verified purchase

I ordered a pricey bouquet for friends who live out of town. They had two immediate family members die within 5 days of each other and we wanted to show them our support and love. The flowers just never got delivered. It is so embarrassing to have to call and ask if they had received them. The company gave some vague and untrue explanation that they had difficulty delivering when I know someone was home at all times. I wouldn't have known and been charged if I hadn't followed up so BEWARE!

Tip for consumers:
Stay away

Products used:
None

Service
Shipping
Returns

Date of experience: February 16, 2023

Thumbnail of user vasu.patel33
Canada
1 review
0 helpful votes
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July 25th, 2023

I ordered a bouquet for Mother's Day and it was marked as delivered. I walk outside the house and there's nothing there. It tried to contact support for 2 weeks and nothing.

I finally mentioned that I was going to dispute my credit card charge and they refunded my purchase on week 3. This is also the second time they didn't deliver my flowers. The one time they did, they were half dead.

Service
Value
Shipping
Returns
Quality

Date of experience: July 25, 2023

Thumbnail of user mwickline21
New York
1 review
0 helpful votes
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July 27th, 2023

I ordered flowers 4 days in advance. When I went to check on the order they said they would be delivered late. I wanted to cancel my order #******* and they would not help me. They just kept saying sorry which does nobody any good. I will never order from this company again!

Tip for consumers:
I'm not happy and will never order from this company again

Products used:
flowers

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2023

Thumbnail of user pinkih
Georgia
1 review
4 helpful votes
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August 22nd, 2023
Verified purchase

I am very disappointed with the flower arrangement that was sent to my friend.
This is not what I ordered.
I also want to clarify that although I agreed, they could send the arrangement on August 19, not on August 18, but it was also wrong. Everything was wrong with you!
I need immediate answers from your mistake?
I am attaching a picture of what I ordered and also of what you sent.
This is a shame!

Service
Value
Shipping
Returns
Quality

Date of experience: August 22, 2023

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