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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding its customer service and order fulfillment processes. While some customers express satisfaction with timely deliveries and competitive pricing, the overwhelming sentiment highlights severe issues with communication, returns, and order accuracy. Many reviewers report frustrations related to unresponsive customer support, incorrect order processing, and difficulties in obtaining refunds. The negative experiences appear to overshadow any positive interactions, indicating a critical need for the company to improve its customer service practices and enhance overall reliability to rebuild trust with its clientele.
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Great site for armature people that like different kind of cloths, very wide range of fabrics and garments
Great for finding deals on dresses - huge selection.
How come they never have my size - This site seems to only carry the left over sizes... I'm a size 4 and I have yet to find something I like in stock. It seems you need to be either a size 0 or 14 to find anything here.
Not So Great For Petites - Sometimes I will find items of interest on this site, however they rarely offer my size and color. This is a good site for someone of average size who doesn't mind wearing last season's styles.
Answer: Hello Scott, Since 1998, Bluefly has been a fashion industry pioneer. We offer the finest designer handbags, shoes, fine jewelry and more at the absolute best value. We proudly stand behind every piece we sell and guarantee the authenticity 100% with our vendors. We understand that there have been growing pains and hiccups like several other retailers sometimes we do drop the ball. We do our best to compensate for these rare situations, but they do happen. We will be having several upgrades to our site soon, I look forward to more positive reviews in the future. We thank you for your interest. Yours Kindly, Bluefly Customer Service
Answer: Bluefly is not an authorized retailer and I have personally received knockoff designers items from Bluefly in the past (and never been refunded due to dishonest business practices). Do not purchase high-end designer goods from this retailer as they do not guarantee authenticity.
Answer: They are absolutely not authentic. Do not purchase shoes from this retailer.
Ignite your style with over 1,700 designer brands at a premium discount - up to 40% Off retail. Fulfill your fashion obsessions with none of the guilt.