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BlueflyReviews 374

1.6

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Bluefly Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding its customer service and order fulfillment processes. While some customers express satisfaction with timely deliveries and competitive pricing, the overwhelming sentiment highlights severe issues with communication, returns, and order accuracy. Many reviewers report frustrations related to unresponsive customer support, incorrect order processing, and difficulties in obtaining refunds. The negative experiences appear to overshadow any positive interactions, indicating a critical need for the company to improve its customer service practices and enhance overall reliability to rebuild trust with its clientele.

This summary is generated by AI, based on text from customer reviews

service
74
value
66
shipping
69
returns
60
quality
61
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1 review
3 helpful votes
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Great site for armature people that like different kind of cloths, very wide range of fabrics and garments

Date of experience: March 24, 2011
New Jersey
9 reviews
27 helpful votes
Follow Caroline L.
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Great for finding deals on dresses - huge selection.

Date of experience: August 28, 2009
8 reviews
59 helpful votes
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How come they never have my size - This site seems to only carry the left over sizes... I'm a size 4 and I have yet to find something I like in stock. It seems you need to be either a size 0 or 14 to find anything here.

Date of experience: May 8, 2007
27 reviews
145 helpful votes
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Not So Great For Petites - Sometimes I will find items of interest on this site, however they rarely offer my size and color. This is a good site for someone of average size who doesn't mind wearing last season's styles.

Date of experience: May 2, 2007

From the business

Ignite your style with over 1,700 designer brands at a premium discount - up to 40% Off retail. Fulfill your fashion obsessions with none of the guilt.