• Boohoo

Boohoo

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Overview

Boohoo has a rating of 1.4 stars from 1,313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Boohoo most frequently mention customer service, next day, and tracking number problems. Boohoo ranks 2350th among Women's Clothing sites.

  • Service
    297
  • Value
    290
  • Shipping
    306
  • Returns
    249
  • Quality
    274
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
34
264
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How would you rate Boohoo?
Top Positive Review

“Orders to Ontario Canada have been fine”

Tanya H.
11/30/20

I've ordered quite a bit from them, but just 'sampled' for the first order as I didn't trust them based on all the terrible reviews. I think I've done 5 more orders. One single pair of pants didn't fit, and it was my fault. Now I've ordered tops, pants, heavy boots and coats from them. Sizing seems pretty good. Canada Post is occasionally late but coming from Europe to here seems to be a breeze, no extra charges and no tax from memory. Prices are fair for what you are getting, I do not expect anything to last 'decades' and there's even some Canadian retailers that buy from them, or their suppliers. I grabbed a few things and shot the picture, materials are actually better than average, everything has been washed and didn't shrink (I don't own a dryer however). It's too bad they have so many negative reviews. I'd suggest buying a few cheaper things to sample size or quality, like I did. But ultimately ALL the sizing has proven accurate for me.

Top Critical Review

“Zero”

Tatiana D.
10/7/24

Absolutely zero rating. I ordered 2 items. One item which i got was incorrect. Answer is, that I HAVE TO find self-post, pay for that and send them item back. For what i paid, if i have to pay again if they did mistake? My last shopping it that page and i dont recommened. Tatiana

Reviews (1,313)

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Reviews that mention popular keywords

day delivery (76) post office (33) customer service (463) phone number (36) return label (25) order number (31)
Thumbnail of user fouadk1
1 review
0 helpful votes
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June 10th, 2021

موقع جيد جدا لقد استفدتو منو كتيرا لانه يتضمن اشياء كتيرة انه موقع اكتر من رائع لقد اعجبني كتيراااااااا

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Thumbnail of user katk65
1 review
0 helpful votes
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August 9th, 2020

‪DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE‬

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About the business

UK online fashion retailer selling men's and women's clothing and accessories since 2006.

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