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    Boohoo

Boohoo

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Overview

Boohoo has a rating of 1.4 stars from 1,313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Boohoo most frequently mention customer service, next day, and tracking number problems. Boohoo ranks 1950th among Women's Clothing sites.

  • Service
    298
  • Value
    291
  • Shipping
    307
  • Returns
    250
  • Quality
    275
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
20
View ratings trends
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How would you rate Boohoo?

Reviews (1,313)

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Reviews that mention popular keywords

day delivery (76) post office (33) customer service (463) phone number (36) return label (25) order number (31)
Thumbnail of user yvonnepeters2711
GB
1 review
0 helpful votes
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January 11th, 2025

They charge you a fortune to deliver and then when you think returns are free they deduct the cost from your refund payment. In total costing you an extra £7 of non refundable money on the item you bought and refunded. Won't buy from them again. Daylight robbery

Tip for consumers:
Won't buy from them ever again.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: January 8, 2025

Thumbnail of user katk65
GB
1 review
0 helpful votes
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August 9th, 2020

‪DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE! DISGUSTING CUSTOMER SERVICE‬

Date of experience: August 9, 2020

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About the business

UK online fashion retailer selling men's and women's clothing and accessories since 2006.

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