Boohoo

Where is my $#*!ing package, I should've had a shipping label created more than two weeks ago. This is a waste of my money, and my order should've been delivered 8 days after I made my purchase and they have yet to ship it.

I made an order and I didn't receive my stuff so I emailed boohoo and no one responded and I kept emailing and still no one responded. They are a scam and I will never be getting from that fake website again.!

I was nervous at first to order from here because it was so cheap and when I placed my order it took a little while for my confirmation email to come. Within an hour, though, I got the confirmation email and my stuff came 9 days later and I have no complaints. I'm very happy with all my things and they don't look cheap at all.

I have heard a lot of talk about this online store so I decided to do a review on my youtube channel. The reality is for me that I'm a size 14 finding cute clothes at an affordable price can get tricky. In my experience is it made a bit cheap? Yes
Can you always tell? No
Is it worth it? For the most part
My advice is its worth to do the research to find your size and items that are worth taking a risk for.
For more details find me on my youtube *******@squeezeandpose
https://youtu.beH2hJhOELATk

I am so surprised to see so many negative reviews that made me hesistant to order from boo hoo at first but I took my chances because of all the cute clothes they have. It was hard to resist and I absolutely LOVE the site. Everything is so cheap and the quality is amazing! I've ordered something every week since the first visit on the website. I just love it!

It takes forever to get to you, but I felt I got a lot of stuff for only $100. The sizing isn't consistent across the board, but I had better luck with their sizing than I've had with Pacsun! A few loose strings on clothing here and there, but the jean jacket I ordered looks and smells like real denim, and maybe one out of the 7 things I got was made from that scratchy polyester fabric so common at F21. I ordered a pair of boots from there and they are really well made! I wear them all the time. It seems like a lot of people have issues with refunds, though, although I haven't needed to make any trades. I would shop with them again.

Made an order of a raincoat 23/09/23. Since I didn't get in in 4 weeks I made a request of a missing item. Got a response rather quickly with a link to check the parcel delivery.
As of today 27/10/23 after more than a month a parcel is still shown to be in China. Made another request- got same automatic response! You cannot claim a refund as a time for delivery is until 12/12/23 if you ordered 23/09/23! Is it delivered somewhere from Mars?
100% Fraud!

Order sent to another state and lost! Customer service was extremely unresponsive, so several items were out of stock by the time we finally got to talk to someone. Promised 2 day shipping of the replacement items they had and then that was rescinded. Shipping and customer service departments completely incompetent. Dont bother trying to call anyone there they wont address customer service issues anywhere but online and theyll address them BADLY!

I'm so surprised about the negative reviews! I ordered three styles- two in two different sizes, so 5 items in all. The two I kept are ADORABLE and great quality. The returns were processed fast for free. Will definitely shop again!

I returned a pair of boots on Sept 8 and they are saying they never received them! I had to open a paypal claim to see if I can be reimbursed. At least 20 emails back n forth to no avail. I asked for a supervisor for customer service and they said they had no one to oversee them. I am extremely disappointed in their customer service!

This company is based in the UK (so if you're ordering in the US make sure you do the proper sizing)! I am a plus size woman, 42DD bra, size 20 pants/dress- I ordered one dress from BooHoo in a size 24 (which is a 20 in US sizes) to test the waters on their sizing- it fit perfectly! This is my new go-to site for ordering clothes. The prices are amazing and shipping is almost always free! True to size, maybe even slightly larger! I highly recommend BooHoo!

The worst online shopping experience I have ever had. The delivery was extremely slow. The merchandise very poor quality, it looked nothing like the online image and was sized incorrectly. I undoudtedly returned the horrid purchase, only to be told they never received it and would not refund me. I explained the issue and the company would not take it on good will unlike sites like the iconic.

I would strongly advise against ever using this, it brings nothing but the greatest unhappiness and regret

Lost my order they kept sending me emails saying 48 hours it will be here. Now a month later still no order or anything reached out to customer service they tell me another 48 hours they to apologize for the delay a free delivery code. I checked tracking and still nothing I think it's crazy a whole month later and still no order they will rob you

I will never, never purchase from boohoo again. I used to order from them all the time, but this most recent time was the worst experience I have ever had online shopping. I purchase multiple pairs of pants. Every single pair that I received was see-through and I don't mean just when I bent over. I mean I held it up when I took it out of the package and it was like mesh netting, I could see everything in my room. I reached out to them, they advised me to send it back for a full refund. Not only did they make me pay for shipping back, but didn't refund me the correct amount. When I emailed them letting them know, they simply told me there wasn't anything they could do and apologized. What a terrible customer service business. I am left with no items and lost over $15. Avoid boohoo at all costs.

Boohoo bad service, if you order something you paid the fees for your order then if you return, you pay the fees for your return plus they keep the shipping payment, so you end loosing around $20 or depending on from your here you ordered it.

Placed an order with Boohoo which included 99p delivery was charged £4.99. I thought this was a system error and contacted the the customer service team (Ace and Kiana). They refused to refund the amount first said the offer was wrong, so I took a screen shot and even then would not refund the small amount of £4. (The order was nearly £200 btw).

They offered £1 and then free delivery off the next order. I would never order from them again so what use is this.

The advert is clear and in plain English (unless you are Ace)

Boohoo are Con artists, and frauds. Buyer beware.

They kept saying that my item was stuck in US customs and gave me a fake tracking number. After contacting them they kept saying they were sorry it got lost and I had to wait. It was supposed to get here by December 21st and it is now December 29th. They refuse to give me any sort of refund for their mistake. Terrible Customer Service.

You pay for what you get. You cannot expect the best quality for something that is so affordably priced. I have ordered from here on many occasions and I have had zero issues. Most of the time the clothes appear like on the sit, but not always. Clothes also tend to fit me pretty well.

I work at a car dealership so I purchased several dressy items for work. They arrived super fast, unfortunately they did not fit. So I returned them, if you were able to return and size up I would have! Anyway, it took a couple months but I did get a full refund after sending them my proof of postage as they did say they did not get my package. After going back and forth a couple days I received my refund.

Ordered 3 items, which were delivered in a timely matter. I tried everything on and none of it fit, so I put everything back in the original packaging with original receipt, put the return label on and went to the post office. First of all, their return label is just their address. You have to pay for the return. Fine. I mailed everything back, WITH a tracking number. Nearly a month later, there is no refund. I have emailed them twice. The first time, the customer service person emailed me back saying the items haven't been received. I provided her with the tracking number that gives the day and time of arrival, and never heard back. A couple days later, I received a standard form email thanking me for my interest in returning an item. I responded, again with the tracking number and my order number. I stated that the items were in fact received, and I want a return ASAP. Once again, no reply. Definitely do not recommend buying from here.

Do not order from a company that you can't speak to directlyI placed an order paid for quick shipping receive my order three weeks later. Never received any tracking information. When I receive my package I had all the wrong shoe sizes. Haven't been able to speak with anyone directly because they have no customer service number. When I receive my order did not receive a shipping label with the order. So they constantly keep telling me to DM them but they never respond. I have yet to receive my correct shoe sizes.!

Im a regular shopper with boohoo.com and i have been for years. The first time i placed my order i realized that their sizes are a little bigger than i would normally expect the size to be. So ive always placed a smaller dress size order (i'm usually a size 8- but i'd order a size 6 from boohoo). I've never had a problem with their clothes. The delivery has always come on time and ive never felt the need to return the clothes. I believe that you get what you pay for - granted i will look for bargains but i really love their style steals range - its so multi-funtional.
So whereas I've never had to deal with a returns policy if you are looking for something that's not going to cost an arm and a leg but will still look good i'd recommend this site. I'd just order a smaller size and you should be okay!
I've got no complaints about this site and i'd highly recommend it to anyone - so i'll continue to spend my buck there :)

I would never use again. Paid for next day delivery and the order still isnt here 6 days later. No tracking available and the poorest customer service I have ever experienced. All done through messenger, email or twitter. Slow replies and not solving the issue at all. Never again!