RIDICULOUS SIZING - SEE THROUGH - DON'T USE
This was my first experience and I will NEVER EVER buy from Boohoo again.
I ordered two dresses from Boohoo, I'm always in sizes 6-8 and I ordered both in size 8 - NO way were they both a size 8. One of the dresses being more like a size 4, fitted me as a very tight top once I'd finally managed to get it on, I'm only 5'6 so I couldn't possibly be too tall for it. With both dresses it was hard to get them over my head and stretch my arms out into the sleeves, they were just so small and there was no stretch. The other dress was far far too tight on top, pinching my arms and there was no room at all for my boobs, it looked stupid, the skirt of the dress was baggy and the bottom hems were not sewn so after a few wears it would begin to fray, and the material was COMPLETELY see through, I could clearly see my bra and knickers through it, including the pattern of them and even my belly button! It was not supposed to be see through. It also came with a hole in. Very disappointed with Boohoo.

I had paid for next day delivery as I was so excited for my pretty dresses and it arrived early the next morning but all I got was sadness from opening the parcel. I sent it back and in 8 days I was given confirmation they received it, thankfully I did get my money back, I was really worried I wouldn't because so many other people don't, I feel very lucky. I'm never using Boohoo again, and I'd advise everyone else not to. No wonder this is such a growing company because if all the people they scam.

DO NOT BUY FROM HERE. IT IS SCAMMY AND NOT GOOD QUALITY! I placed an order and paid $15 extra to have it expressed shipped to me in order to be here by my birthday. It promised 3-4 days to ship and that was plenty of time when I ordered it. Once I placed the order, the email said it would be here in 2-3 days and would be here on a Wednesday. For over a week there was no tracking information updates and it did not arrive when it said it would. I keep emailing the company and they are very rude and refused to refund me until I got the package. My birthday came and gone and still no package. Might I add that I NEEDED my package for my birthday plans, so my ENTIRE birthday plans were ruined. I have told the company this many times. My package was finally out for delivery and of course got miss delivered. I went looking everywhere for it and called UPS and nothing was done about it. Finally, I got it from one of my neighbors and contacted the company AGAIN for a refund. THEY ARE NOW MAKING ME SHIP IT BACK TO THEM AND PAY FOR IT TO BE SHIPPED BACK TO THEM. As if I didn't already pay $15 to have it shipped to me and be so late, now they want me to spend more money to ship it back.

DO NOT WASTE YOUR MONEY HERE. AWFUL AWFUL AWFUL

Sizes are not accurate
Clothes rip
Next day delivery doesn't happen
Rude
Still waiting for a delivery from months ago

I have told everyone not to shop here. Clothes are thin cheap material that will rip after the first wear.
One word GARBAGE

I have ordered from different websites numerous times. However, I have never received such horrible service as I have from Boohoo. I made 2 orders on November 29,2016. It was their Cyber Monday sale I believe, where the whole website was 60% off. I made my 2 orders and the first order arrived on time. "Alright, cool." I thought. Nope! One item I ordered was missing AND one of the items was obviously a returned item because it had a perfume smell on it. I emailed them and also found them on Twitter. I decided to send an email and contact on Twitter because I saw that they were very active on there. I also noticed all the complaints they were receiving. I began to worry. My second order never arrived. It still has not and it is already December 28th. There were no updates on the tracking so I contacted them on Twitter about that too. Before that I asked for a refund because I knew this package was not coming in. After I told them about it, I saw there was an update with the tracking. The new arrival date was set to December 23. And like I said, it is now December 28 and still NOTHING. I am still requesting for refunds from them through Twitter and they are refusing to give me my money back. They keep on insisting for me to wait and to contact USPS. (The people who were in contact with me can't even remember the courier and keeps telling me it's UPS instead.) What makes matter worse is that tonight I used their same tracking number they gave me and tracked it on the official USPS website. There were NO updates regarding the tracking site Boohoo uses. Wtf?! I have filed a dispute and escalated it into a claim through PayPal. I pray and pray that PayPal helps me get my money back. Because it is obvious that I will not be receiving this order. I am sorry for anyone else who had to go through this horrible website too. May you all get your money back. May the ones who cry boo hoo be the owners of this website and not us.

Terrible who makes them bad material. Worn a hoodie and it's gone bobbly absolutely terrible and they just cheap and tacky and rubbish service

ORDERED A OUTFIT ON 23rd DECFOR BIRTHDAY THIS WEEK STILL AWAITING DELIVERY
MESSAGED AND TOLD TO WAIT TILL 10th JAN I PAID PREMIUM FOR NEXT DAY DELIVERY SO REALLY NOT ON
2 FRIENDS ORDERED AFTER CHRISTMAS AND ALREADY RECEIVED THERE ORDERS
DON'T ORDER WITH EVRI OR BOOHOO IF YOU DON'T WANT TO BE DISAPPOINTED
MY REPLY

Hi Leanne,

I'm sorry to know that you haven't received your parcel yet. This is not what we want you to experience from us, especially that you have a premier. We do our very best to get your orders delivered to you on time but sometimes there are delays with the courier that we can't foresee. I can see your parcel was due to be delivered to you on the 24th of December but hasn't had a tracking update since the 24th of December. We do have a certain timeframe agreed with the courier to investigate a parcel that hasn't had a tracking update in a while. Please allow until the 10th of January for this to be investigated and delivered to you. It may sound like a while, but your parcel could still be delivered to you within this timeframe. Rest assured, if you haven't received anything by this date, you will absolutely be fully refunded or have the order replaced if the items are still available (totally your choice). You can keep an eye on it here:

WHYYYYYYYYYYYY is this company selling SMELLY WORN BODY ODER CLOTHING? PLEASE DON'T BOTHER ORDERING AS YOU WILL HAVE TO PAY FOR SHIPPING ON RETURNS AND IT'S JUST NOT WORTH IT. THE ABSOLUTE WORSE

So I placed an order a week ago (early January 2019) because the whole website advertised "60% off" as exciting as that is the pricing was great so it seemed! I ordered my items about 109$ worth and waited my confirmation! It took 5 days to get a confirmation and another couple days for a shipping email. Still haven't received my items. So I was watching a boohoo haul on YouTube to check the quality of the clothing via review and I noticed the ALSO %60 off code she had had for her promo! So I tried to recheck out the same items I'm awaiting to see about saving money if possible! It worked and I got the %60 off plus another %60 off at check out! Couple days later I get an email saying "%80 off sitrwide on boohoo" I'm thinking $#*! yeah %80 plus another 60? Cool so I go check out some stuff and they totally are pinning their customers to make it look like your saving but they ADJUSTED THEIR PRICES HIGHER TO MAKE IT LOOK LIKE THE %80 OFF WASA GOOD DEAL! The boots I ordered exactly a day before, for $20 before any promo added, was now "80% off" rather than the 60" it was when I ordered it and somehow it was MORE EXPENSIVE! Now 25$! They are changing their prices and advertising a promotion that isn't valid, they're scamming customers to get customers! Still awaiting my order currently too! Smh

I have only shopped here once before and I should have learned from that experience. I ordered 4 items on February 2nd and received my confirmation order letting me know it had shipped on February 3rd. After waiting the 8 days I attempted to contact customer service with an inquiry as to where my package was. I had tracked my package with the information provided and it said the expected delivery was Tuesday the 9th and Thursday the 11th. I could also see that it arrived in customs in Chicago on February 4th. First email with customer service was a fail. I had clearly stated in the email I had tracked the package and their response was almost as if they had cut and pasted the information I already said I had. Since then I have tried to have multiple conversations with customer service via email. Not only did they address me with a different name (because glancing down at the name you are replying to is apparently extremely difficult) but when I only received 1 of the 4 items I had ordered, they then responded in an email "great news! Your items are in your designated city". Are you serious? Did you not even bother to read the infuriated email I wrote? Your companies sales jumped recently cause of new customers like me, but I promise they will plummet with this hideous customer service approach. Customer service 101:1) address issues and concerns 2) get the customer's name right. I will never ever even look at this website again. Your prices are not competitive enough to deal with the disgusting disregard for your customers. Expanding your company will only make it more hilarious when you fail. It appears I am not the only one with these opinions. It is currently February 17th and I have 1 of 4 items I paid for on February 2nd.

Not paid loads off outstanding invoices to many suppliers who have stop working wiith them which includes plt