• BookAirfare

BookAirfare

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Overview

BookAirfare has a rating of 3.7 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookAirfare most frequently mention customer service, cheap tickets, and best deal. BookAirfare ranks 18th among Travel Search Engine sites.

How would you rate BookAirfare?
Top Positive Review

“National & International destinations covered”

Jeffery C.
1/29/16

I stay in Delhi and have to travel places like Athens and San Diego for my work. This website makes online ticket booking easy and cheap for me, as it covers most national and international destinations at an affordable price.

Top Critical Review

“Worst travel agency ever on the world”

Shahed S.
10/9/15

When I try to purchased a ticket their website got an error but their charge me. I wrote a appeal letter. Please cancel it. But they reply me as a following email. ####################################### Thank you for contacting Bookairfare.com As per the airlines fare rules, your ticket is non-refundable and non-transferable. However, as a good will customer gesture, we can offer you a refund if you agree to pay the cancellation penalty of 25 USD (New charge per passenger) and you will get a refund mount of 140.35 USD in 2-3 billing cycles. If you would like to cancel, reply on this e-mail by typing " I AGREE". Best regards Jackson ################################ The supervisor was equally unwilling to help and very nasty. I made a huge mistake booking with them. This agency is scammer. They charge my account $561 for their mistake. I do not recommend you purchased any ticket from them.

Reviews (356)

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customer service (48)
Thumbnail of user andrea1354
New Jersey
1 review
12 helpful votes
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May 17th, 2016

I booked a flight and somehow the dates were incorrect on the booking. I tried many times to speak to someone about fixing it but was told it would cost me $600 to correct. I finally got in touch with a supervisor by the name of Germain. Germain essentially did everything in his power to help improve my experience and in the end they changed the dates, even though it was at a loss for them (I paid for half). Most businesses won't do that for someone, so I appreciated the gesture very much and will continue to book with this site.

Thumbnail of user janetf17
GB
1 review
1 helpful vote
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October 7th, 2015

As my multiple flight options for my vacation in Jordan, Egypt, Malaysia and Bali was getting a bit confusing; I called in for assistance over phone by dialling the customer care department. Claire attended my call and calmly listened to my glitch. She assisted me over phone to get the entire process completed without encountering any hassles.
Thank you Claire, for this great service.

Thumbnail of user dianneb14
GB
1 review
0 helpful votes
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October 12th, 2015

I have been buying air tickets from this website for a while and I must admit of being able to purchase discounted tickets to places like Australia, Rome and Paris. The website provides lucrative travel packages choosing the best destinations and then makes it totally available on budget.

Thumbnail of user sharons95
Georgia
1 review
0 helpful votes
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October 26th, 2015

I am okay with the website and its services. But the customer care department needs a brush-up in their service and connectivity. My call did not connect for a long time, I had to wait for about 5 to 7 minutes to get through an executive and in between the line was getting disconnected. So this area needs to be worked upon.

Thumbnail of user robertc257
RU
1 review
5 helpful votes
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June 25th, 2016

I had to visit Perth soon as my best friend was getting married. Since a lot was spent on gifts and other expenses I was looking for cheap flight tickets. This website offered me the best deal. Thanks a ton.

Thumbnail of user glennieb
Ireland
1 review
0 helpful votes
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June 25th, 2016

I was a little sceptical about paying online. But for my trip to San Francisco I booked my tickets from this website and paid online and found out the payment is absolutely secure and theres no chance of any error.

Thumbnail of user paull150
Canada
1 review
0 helpful votes
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July 21st, 2016

I had to visit Amsterdam for an urgent business trip for two days and needed cheap flight tickets. My sister recommended me this website and I could get my tickets at a great discount that made me save $10. Thank you so much.

Thumbnail of user luise10
Malta
1 review
0 helpful votes
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November 25th, 2015

This online travel site not only presents with great discount packages but also makes sure that their customers do not face any issues as they travel internationally. This makes the services of bookairfare highly reliable.

Thumbnail of user rodneya19
Italy
1 review
9 helpful votes
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December 19th, 2015

I was sceptical about the website as the mixed reviews got me thinking if I should be investing online by purchasing my tickets to Chicago from this website. However, my faith paid of well, as the tickets were booked in a breeze. Though I did not get any discount but the tickets were priced less than other websites. So that was a saving.

Thumbnail of user talithar1
Germany
1 review
8 helpful votes
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December 21st, 2015

I am always traveling alone and therefore want to keep my tours economical. Couple of times when I purchased my ticket from this website I had managed to get a good deal. Even if there were no ticket offers or discounts, the prices were in general less than the other websites I browsed. So for my budget tours I find this website useful.

Thumbnail of user stephanic
Canada
1 review
0 helpful votes
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January 9th, 2016

Since I love to travel by myself I need to make all arrangements within my budget. This website is a huge help. Tickets here are cheaper than others. I have always managed a good deal, including my last trip to Singapore for which I got the tickets at a discounted price.

Thumbnail of user davida229
Denmark
1 review
0 helpful votes
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February 11th, 2016

I was not getting cheap flights to America that would cater to my savings. After searching for an hour I asked help from my cousin who referred me this website. I got the best deal from this website and saved a good amount. Thank you.

Thumbnail of user erneste6
Denmark
1 review
0 helpful votes
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March 2nd, 2016

My first time ticket booking experience from this website wasnt a rewarding one. The second time, which was 2 months ago I got my tickets for Colorado and the services were totally up to the mark and I faced no issues.

Thumbnail of user jasonh98
Australia
1 review
0 helpful votes
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October 5th, 2015

I was looking at a budget-friendly tour package to Manila, Shanghai and Paris for a personal vacation. Book Airfare offered me the best package for a round trip that came within by estimated budget. I am happy with the services and have thus recommended the website to all my friends.

Thumbnail of user patriciag91
Azerbaijan
1 review
0 helpful votes
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June 30th, 2016

This website has always given me the best deals! Most of the times I got a good discount. That aside, from ticket booking to follow up alerts as well as customer service, the website has been prompt and quick in its services. Keep up the good work.

Thumbnail of user peterb142
Turkey
1 review
0 helpful votes
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February 18th, 2016

After searching for an hour on the internet I came across this website where I could find the best rate for Australia airline tickets. The discounts were attractive and made my booking. I saved close to $35.

Thumbnail of user camillah5
Canada
1 review
0 helpful votes
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January 17th, 2016

I have had an issue with the payment clearance process with this website. I called up the customer care department and within a few minutes my issue got sorted. The young lady that addressed my call was indeed very helpful.

Thumbnail of user jessicaf35
Canada
1 review
0 helpful votes
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January 7th, 2016

France is my favourite destination. And I always look for cheap tickets so that I spend on the French wines and other great buys once there. Thanks to this website I found an awesome deal here for my France vacation

Thumbnail of user suzannej14
Canada
1 review
1 helpful vote
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January 23rd, 2016

I always wanted to visit Paris once in my life and so when I saw the cheap flight tickets to Paris that this website is offering I did not think twice. I went ahead and made by booking. That was a superb deal.

Thumbnail of user thelmam3
Illinois
1 review
0 helpful votes
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December 11th, 2015

I encountered a website problem whilst booking my ticket for Japan and couldn’t resolve it myself. I had to request the customer care center to help me by making a call and the young man who attended my call got everything sorted within 30 minutes. That was indeed helpful.

Thumbnail of user toddm48
RU
1 review
0 helpful votes
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December 21st, 2015

For a week I had been searching for a good deal for my winter vacation, until a couple of days back when I came across this website. I browsed and found a good ticket price for Morocco during the New Year time and booked it immediately. I am happy with my purchase. Thank you so much.

Thumbnail of user paulb212
RU
1 review
0 helpful votes
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December 17th, 2015

I am always on the look out for great vacation deals as I intend to travel in an economical way. This website in the past had offered me great vacation deals for places like Dubai, Bangkok and Singapore. It did complete justice to my savings. Thanks a ton. Expecting similar deals in the days to come.

Thumbnail of user markm400
Utah
1 review
14 helpful votes
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August 12th, 2017

We booked a trip to Australia through these guys and saved several thousand dollars. We read the reviews and knew going into it that if we needed to change our flight schedule it could be difficult. Thankfully we didn't have to do it and all of our flights came through just fine. Thanks.

Thumbnail of user thelmab3
GB
1 review
0 helpful votes
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October 17th, 2015

I booked tickets for Norway through online but got stuck at the point where I had to pay for it. It did not process any further, so I called up the helpline desk and with a relief they cleared my transaction and got my ticket.

Thumbnail of user asiab
Canada
1 review
1 helpful vote
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October 6th, 2015

My flight schedule to France had some issues with regards to the flight timings. It appeared to be different in my inbox than what I saw on the screen whilst booking. I fervently called the customer service. Cathy, a young executive helped me to sort this issue
By making my booking with the desired time.

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Dan J.

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