BookAirfare has a rating of 3.7 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookAirfare most frequently mention customer service, cheap tickets, and best deal. BookAirfare ranks 18th among Travel Search Engine sites.
I stay in Delhi and have to travel places like Athens and San Diego for my work. This website makes online ticket booking easy and cheap for me, as it covers most national and international destinations at an affordable price.
When I try to purchased a ticket their website got an error but their charge me. I wrote a appeal letter. Please cancel it. But they reply me as a following email. ####################################### Thank you for contacting Bookairfare.com As per the airlines fare rules, your ticket is non-refundable and non-transferable. However, as a good will customer gesture, we can offer you a refund if you agree to pay the cancellation penalty of 25 USD (New charge per passenger) and you will get a refund mount of 140.35 USD in 2-3 billing cycles. If you would like to cancel, reply on this e-mail by typing " I AGREE". Best regards Jackson ################################ The supervisor was equally unwilling to help and very nasty. I made a huge mistake booking with them. This agency is scammer. They charge my account $561 for their mistake. I do not recommend you purchased any ticket from them.
Both my wife and I have been using this website for some time now to get our flight tickets done for personal and professional purposes. This website has always given us the best deal and we love booking our tickets from here.
First time I was a tad bit disappointed with the way the website functioned. I had to call for notifications and other details. The second when I booked my tickets for Paris, it worked out way smoother and better. Thank you.
My solo vacation in Miami was practically cheaper than all my other tours, because I opted in for cheap tickets from this website. That aside my accommodation and food too had less expenses as I opted in for a budget tour. But the cheap tickets were a great help.
Last year I had booked a flight to Peru and faced some issue with the site and the ticket was
Delayed. But now when I had planned to go for a vacation to Greek, I was looking through lot of sites. For a change I went through bookairfare.com, and it really have improved a lot with their site and even sent the ticket right on time.
I have been going the wrong way when it came to booking my tickets for Venice. I dialled the customer care department and the young lady patiently listened to my query and gently guided me. I am happy with to receive this help and co-operation. Keep it up.
Since I plan my tours on budget I prefer to book tickets from websites that provide cheap tickets. My friend suggested me to opt in for this website. I was just experimenting and found a good deal and settled for it. The website is very useful for me.
I had to book my tickets for Norway. Thought to book through calling the customer service, but, did not have the idea that it will so quick. I booked and received mail in few hours. It was a quick service.
Since first time when I used this website I found few discrepancies in terms of the website speed as well as the notifications. Hence, the second time I was slightly doubtful, but my friend insisted I should give it a second try. So I went ahead and booked by tickets for Germany and found the website services improved the second time. I am happy.
My wish to tour New York City came true! I was searching for cheap tickets and this website offered me the same. I could save $20. I would buy my tickets to other travel destinations from this website as well.
For my business I often have to keep moving in and out of India to Singapore. I always aim
For low priced tickets. Even though my transportation is reimbursed by my company, still I want the charges to be as less as possible. This website provides the best priced tickets for me.
After making every payment I was not getting the payment receipt wither on email or as a mobile notification. When I called the customer care department, a lady addressed my call and looked into my issue. With about 30 minutes I received the notification both in mobile as well as email. Loved the proactive shown by the customer care professionally.
Whilst navigating and booking my tickets to Mexico, I actually lost track of the process. I was completely lost and needed help. As I called up the customer care department and Jack looked into my problem and within a few minutes it was all solved. That was good help.
Finally, when I decided to explore Thailand I needed cheap tickets for the same. My sister recommended me this website. I was about to get my ticket done from an agent. However, when I checked out this website, I felt like giving it a try and it was great. The offers were good and I got my cheap airfare for Thailand.
I was stuck in the payment process after I had booked my ticket to Laos. Then when I called the customer care team I was attended by a lady and she supervised the scenario. The payment problem got resolved within 15 minutes. That was very co-operative of the customer care department.
In the recent times out of the many websites that I have browsed this is one that provides some of the best cheap flight deals. This is especially useful for me as I opt in for budget tours and love to save on tickets.
My bank placed a hold on my card so the transaction declined. I sat on hold with this company for SIX HOURS to resolve this issue. The representatives contradicted each other and would not allow me to speak to a supervisor. I will never again use this company.
The website has offered me good customer service. I had booked my flight and had to cancel it because I had to choose some other destination. Not being sure what to do I spoke to the customer agent who helped me make the change in an effortless manner.
I am always trying to find out the best ticket fares as I need to travel internationally all the time. This site has made it much easier for me to get the best flight deals for different destinations.
I needed assistance on the payment process and called the customer care service department. A young man received my call and helped me out in the most efficient manner. My query got sorted and I was happy with the attention and service provided.
THE WORST! Booked a ticket to Australia from the US, only to have them cancel my ticket 2 days later. They stated my credit card was declined which was absolute nonsense. When challenged, they stated that they couldn't accept the card as it was 'international' being a MasterCard. I'm still scratching my head... Travelocity was happy to accept my card for the same ticket without any problem! I will never use or ever recommend this company. Run, run away...
Thank you for letting us know about your recent experience with us.
We apologize if our service did not meet your expectations as we understand that your issue is about the card declined for your booking to Australia due to which it couldn’t get confirmed.
So, would request you to kindly share your Name, email ID and contact number so that we can check internally and have this case addressed.
Since I have been using this website for a couple of my personal tours, I can now say that it is a fairly decent website. I had a couple of issues, but when I got to the customer care department, everything got sorted very well. I am recommending this website to my friends.
I had booked my ticket to India from this site. Like other sites the notifications comes on time but this site delayed the notifications. When I was about to book tickets again remembering that the first time tickets were not booked at time I received the notification. So it was just an ok experience.
Buyer beware! It will be so difficult to book online that you will have to call in. Calling in will be a call to India. Nothing personal but it's difficult to understand.
Because of medical reasons that have come up, I can't travel on and so no refund of any kin will be granted. But in addition to that, they said if I use it as a credit I would have to spend an additional 200.00 to do that. And it would have to be the exact same trip! Nobody does that!
Do not book here!
Dear Regis, Please be advised that a Travel Company does not decide the Future Credit Policy. These are the restrictions and every Airline has it, In case you want to seek waiver on the penalty due to family exigency, we advise you to share the relevant documents with the us, Also share your booking details for further investigation and for further assistance.
I was planning to be there at the Dubai shopping festival. Since I knew I would spend more on shopping I wanted to book less priced tickets. On searching the internet I came across this website and found discounted tickets to Dubai and booked it. I saved close to $38 and that was very useful later.
I have a group with which I travel. We are always in the hunt for cheap tickets. Since this website provides less priced tickets and I booked it a couple of time and have been happy with the service, I am now going to recommend it to my travel group.
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Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations as we understand that you had an issue where the transaction was declined and later you had to face long hold time to fix the issue. We would request you to kindly share your booking ID, email ID and contact number so that we can check internally and have this case addressed on priority