• BookAirfare

BookAirfare

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Overview

BookAirfare has a rating of 3.7 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookAirfare most frequently mention customer service, cheap tickets, and best deal. BookAirfare ranks 18th among Travel Search Engine sites.

How would you rate BookAirfare?
Top Positive Review

“National & International destinations covered”

Jeffery C.
1/29/16

I stay in Delhi and have to travel places like Athens and San Diego for my work. This website makes online ticket booking easy and cheap for me, as it covers most national and international destinations at an affordable price.

Top Critical Review

“Worst travel agency ever on the world”

Shahed S.
10/9/15

When I try to purchased a ticket their website got an error but their charge me. I wrote a appeal letter. Please cancel it. But they reply me as a following email. ####################################### Thank you for contacting Bookairfare.com As per the airlines fare rules, your ticket is non-refundable and non-transferable. However, as a good will customer gesture, we can offer you a refund if you agree to pay the cancellation penalty of 25 USD (New charge per passenger) and you will get a refund mount of 140.35 USD in 2-3 billing cycles. If you would like to cancel, reply on this e-mail by typing " I AGREE". Best regards Jackson ################################ The supervisor was equally unwilling to help and very nasty. I made a huge mistake booking with them. This agency is scammer. They charge my account $561 for their mistake. I do not recommend you purchased any ticket from them.

Reviews (356)

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customer service (48)
Thumbnail of user toddr24
Australia
1 review
0 helpful votes
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April 2nd, 2016

Both my wife and I have been using this website for some time now to get our flight tickets done for personal and professional purposes. This website has always given us the best deal and we love booking our tickets from here.

Thumbnail of user kevinb130
Ireland
1 review
0 helpful votes
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November 6th, 2015

First time I was a tad bit disappointed with the way the website functioned. I had to call for notifications and other details. The second when I booked my tickets for Paris, it worked out way smoother and better. Thank you.

Thumbnail of user cherylc56
Denmark
1 review
0 helpful votes
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February 21st, 2016

My solo vacation in Miami was practically cheaper than all my other tours, because I opted in for cheap tickets from this website. That aside my accommodation and food too had less expenses as I opted in for a budget tour. But the cheap tickets were a great help.

Thumbnail of user toddk18
Washington
1 review
0 helpful votes
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October 15th, 2015

Last year I had booked a flight to Peru and faced some issue with the site and the ticket was
Delayed. But now when I had planned to go for a vacation to Greek, I was looking through lot of sites. For a change I went through bookairfare.com, and it really have improved a lot with their site and even sent the ticket right on time.

Thumbnail of user elaineh20
Illinois
1 review
0 helpful votes
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December 12th, 2015

I have been going the wrong way when it came to booking my tickets for Venice. I dialled the customer care department and the young lady patiently listened to my query and gently guided me. I am happy with to receive this help and co-operation. Keep it up.

Thumbnail of user davidm370
Denmark
1 review
0 helpful votes
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December 30th, 2015

Since I plan my tours on budget I prefer to book tickets from websites that provide cheap tickets. My friend suggested me to opt in for this website. I was just experimenting and found a good deal and settled for it. The website is very useful for me.

Thumbnail of user lloyde6
Israel
1 review
0 helpful votes
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December 7th, 2015

I had to book my tickets for Norway. Thought to book through calling the customer service, but, did not have the idea that it will so quick. I booked and received mail in few hours. It was a quick service.

Thumbnail of user evelynr10
Germany
1 review
8 helpful votes
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December 4th, 2015

Since first time when I used this website I found few discrepancies in terms of the website speed as well as the notifications. Hence, the second time I was slightly doubtful, but my friend insisted I should give it a second try. So I went ahead and booked by tickets for Germany and found the website services improved the second time. I am happy.

Thumbnail of user carlah14
Denmark
1 review
0 helpful votes
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February 29th, 2016

My wish to tour New York City came true! I was searching for cheap tickets and this website offered me the same. I could save $20. I would buy my tickets to other travel destinations from this website as well.

Thumbnail of user danielm185
Washington
1 review
0 helpful votes
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October 16th, 2015

For my business I often have to keep moving in and out of India to Singapore. I always aim
For low priced tickets. Even though my transportation is reimbursed by my company, still I want the charges to be as less as possible. This website provides the best priced tickets for me.

Thumbnail of user lorraineh10
Nigeria
1 review
4 helpful votes
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December 8th, 2015

After making every payment I was not getting the payment receipt wither on email or as a mobile notification. When I called the customer care department, a lady addressed my call and looked into my issue. With about 30 minutes I received the notification both in mobile as well as email. Loved the proactive shown by the customer care professionally.

Thumbnail of user charlesm109
Canada
1 review
0 helpful votes
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October 14th, 2015

Whilst navigating and booking my tickets to Mexico, I actually lost track of the process. I was completely lost and needed help. As I called up the customer care department and Jack looked into my problem and within a few minutes it was all solved. That was good help.

Thumbnail of user williamc182
KR
1 review
0 helpful votes
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January 18th, 2021

Finally, when I decided to explore Thailand I needed cheap tickets for the same. My sister recommended me this website. I was about to get my ticket done from an agent. However, when I checked out this website, I felt like giving it a try and it was great. The offers were good and I got my cheap airfare for Thailand.

Thumbnail of user lawrencel17
RU
1 review
0 helpful votes
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December 29th, 2015

I was stuck in the payment process after I had booked my ticket to Laos. Then when I called the customer care team I was attended by a lady and she supervised the scenario. The payment problem got resolved within 15 minutes. That was very co-operative of the customer care department.

Thumbnail of user noahs32
Canada
1 review
0 helpful votes
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February 2nd, 2016

In the recent times out of the many websites that I have browsed this is one that provides some of the best cheap flight deals. This is especially useful for me as I opt in for budget tours and love to save on tickets.

Thumbnail of user mollyt7
Texas
1 review
1 helpful vote
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February 14th, 2016

My bank placed a hold on my card so the transaction declined. I sat on hold with this company for SIX HOURS to resolve this issue. The representatives contradicted each other and would not allow me to speak to a supervisor. I will never again use this company.

Thumbnail of user danj38
Dan J. – BookAirfare Rep

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations as we understand that you had an issue where the transaction was declined and later you had to face long hold time to fix the issue. We would request you to kindly share your booking ID, email ID and contact number so that we can check internally and have this case addressed on priority

Thumbnail of user debrad16
India
1 review
0 helpful votes
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October 25th, 2015

The website has offered me good customer service. I had booked my flight and had to cancel it because I had to choose some other destination. Not being sure what to do I spoke to the customer agent who helped me make the change in an effortless manner.

Thumbnail of user maryc174
Illinois
1 review
0 helpful votes
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November 21st, 2015

I am always trying to find out the best ticket fares as I need to travel internationally all the time. This site has made it much easier for me to get the best flight deals for different destinations.

Thumbnail of user kennethm55
Denmark
1 review
0 helpful votes
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February 5th, 2016

I needed assistance on the payment process and called the customer care service department. A young man received my call and helped me out in the most efficient manner. My query got sorted and I was happy with the attention and service provided.

Thumbnail of user karenh119
Germany
1 review
2 helpful votes
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January 9th, 2016

THE WORST! Booked a ticket to Australia from the US, only to have them cancel my ticket 2 days later. They stated my credit card was declined which was absolute nonsense. When challenged, they stated that they couldn't accept the card as it was 'international' being a MasterCard. I'm still scratching my head... Travelocity was happy to accept my card for the same ticket without any problem! I will never use or ever recommend this company. Run, run away...

Thumbnail of user danj38
Dan J. – BookAirfare Rep

Thank you for letting us know about your recent experience with us.
We apologize if our service did not meet your expectations as we understand that your issue is about the card declined for your booking to Australia due to which it couldn’t get confirmed.
So, would request you to kindly share your Name, email ID and contact number so that we can check internally and have this case addressed.

Thumbnail of user sandrab85
Greece
1 review
0 helpful votes
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January 15th, 2016

Since I have been using this website for a couple of my personal tours, I can now say that it is a fairly decent website. I had a couple of issues, but when I got to the customer care department, everything got sorted very well. I am recommending this website to my friends.

Thumbnail of user benedictv
Finland
1 review
0 helpful votes
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October 27th, 2015

I had booked my ticket to India from this site. Like other sites the notifications comes on time but this site delayed the notifications. When I was about to book tickets again remembering that the first time tickets were not booked at time I received the notification. So it was just an ok experience.

Thumbnail of user regisr1
Texas
1 review
0 helpful votes
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July 26th, 2016

Buyer beware! It will be so difficult to book online that you will have to call in. Calling in will be a call to India. Nothing personal but it's difficult to understand.
Because of medical reasons that have come up, I can't travel on and so no refund of any kin will be granted. But in addition to that, they said if I use it as a credit I would have to spend an additional 200.00 to do that. And it would have to be the exact same trip! Nobody does that!
Do not book here!

Thumbnail of user danj38
Dan J. – BookAirfare Rep

Dear Regis, Please be advised that a Travel Company does not decide the Future Credit Policy. These are the restrictions and every Airline has it, In case you want to seek waiver on the penalty due to family exigency, we advise you to share the relevant documents with the us, Also share your booking details for further investigation and for further assistance.

Thumbnail of user herberth17
Denmark
1 review
0 helpful votes
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February 3rd, 2016

I was planning to be there at the Dubai shopping festival. Since I knew I would spend more on shopping I wanted to book less priced tickets. On searching the internet I came across this website and found discounted tickets to Dubai and booked it. I saved close to $38 and that was very useful later.

Thumbnail of user dianas67
Denmark
1 review
0 helpful votes
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February 18th, 2016

I have a group with which I travel. We are always in the hunt for cheap tickets. Since this website provides less priced tickets and I booked it a couple of time and have been happy with the service, I am now going to recommend it to my travel group.

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Thumbnail of user danj38
Dan J.

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