BookAirfare

Since I love to explore new places, I log into this website and select a city or country from the popular destination segment. Most of the times the ticket deals are good.

Above everything else I love the ticket pricing structure that the company follows. Most of the times you can be rest assured to be in for real good flight and travel deals.

I have always loved this website for its cheap airfare that ultimately helps me to save a huge amount. Even in my last tour to Rome I saved $7 and used it later on my tour.

Don't buy from them.
I bought 3 international flight tickets. First, they charged my account more money and I needed few hours to cancel it. Few agents just hung up on me when I called them and simply asked what are those extra charges. Only bank helped me. They just cancelled the extra charge. Then, when I needed to cancel one of the flight tickets I wasted 3 days and more than 6 hours trying to solve the problem. I contacted the aniline company and everyone there was ready help me. I got situation related with medical conditions. According to the airline rules it is possible to get refund of the ticket because of medical conditions. BUT, bookairfare didn't help me with this matter all they told me that the ticket is not refundable and 4 of then just hung up o me. I surprised that this kind of the company even exist in the United States of America. They are rude, unprofessional and their service is really inadequate.
If you don't want headache so don't buy from them. I wish I would spend even more money but buy directly form airline than I have that much problems, headache and feeling that helpless and frustrated

This is not a business to be trusted. I informed them by phone on March 29,2016 that a tour I was taking in Vietnam was being cancelled due to low enrollment. I was told that there would be a $300 deduction by the airline and that they don't charge for the cancellation. The email I received from them indicated the same and that I would get $505.60 in about 7-12 weeks! Problem is I paid $867.60 for my ticket. Another email came to me on March 30 stating the airline cancellation was $300, Service fee was $62. I immediately shot back that they had messaged me that "there will be a charge of USD 0.00 for processing the cancellation." On April 9 is receive yet another email message, "Could you please call us asap as we need to inform that your refund is 730.60 USD, but you need to pay upfront charges of 225 USD to us in order to process your refund. So can you call us back and let us know how would you like to pay for the cancellation." They are scammers! What do you think folks of the inconsistent statements from their sales agent named Ashley (male)? I tried to call this afternoon from California (I believe they are East coast) and no answer. This matter is not resolved and won't be unless they refund my money without any upfront money to them!

This site has a good customer service to help people like me. I have called them up for my questions with the booking procedure and they have always helped me out with courtesy and professionalism.

I am planning my vacation to Japan; this site has been extremely helpful in facilitating this. Forever grateful for the awesome services offered. I would recommend to friends and family!

They cancelled our flights without even letting us know. When I accidentally discovered it, I called them and they proposed another itinerary, that I accepted. They claimed they were not aware. Sure...

They never re-issued the tickets, and blamed japan airlines for this. I called Japan Airlines, and they said that, even if the travel agent (bookairfare) was supposed to handle this, they would gladly accept to contact them.
JAL call me back, and said that Bookairfare did not even bother to answer their emails.

Bookairfare did nothing, but take my money and run. If you dont want this to happen to you, stay away from this people.
AS if not difficult enough, they barely speak english, and have very limited understanding of travel industry.
If you're on the cheap, take note of their proposals: flight schedule and numbers, and submit price to your local travel agent to see if they can match or get similar pricing.
Otherwise, buy from airline or expedia, or some worldwide reputable agency.

Do us (we, all people bookairfare stole) a favor, and do YOURSELF a favor: stay away from these guys. Believe all of the other bad reviews, for god sake.

I needed a round trip from Indian to Melbourne and back in India and I got it at a less price than many other websites. I could save much more. This was very helpful.

I never imagined that I would be able to fly to Jordan, my favorite holiday destination for such a cheap price if I didn’t land up in this website. I loved my booking and happy with the deal.

I checked into the hot flight deal section and found some of the best deals. It helped me plan my end of the year vacation that I was planning for a long time. The prices were too good.

I decided to explore Salisbury and for that I needed to get my tickets for England. This website provided the cheapest deal allowing me to save a decent amount of $20. Thanks so much.

The cheap tickets from this website is authentic and comes with no extra or hidden charges. Any charges that might apply for baggages are always mentioned. Theres value for money.

I love to explore Asia. I got my cheap tickets for Singapore recently from this website and was happy with the prices offered. It was truly worth the buy.

I booked my discounted tickets to Boston from this website! The prices were much lower than other websites and it helped me to save as much as $15 that I’ve used in getting a gift from Boston.

I booked over three months ago and now three days before my flight, they informed me my flights would not make the connections, sent me new flights to confirm (horrible times and layovers), then when I confirmed sent another email saying there were no seats on that flight. I have been hung up on twice and have been hanging on for almost an hour. I'm not sure what recourse I have at this late date, but I WILL NEVER USE THIS COMPANY AGAIN!

My best friend Shania had been asking for a travel website offering cheap ticket rates. I recommended her this website and she was happy with her purchase of online ticket to Bahamas.

I am trying to call customer service number to change/cancel my ticket but except IVR and music can't hear anything. It says press any key to leave message but it's not working.

It was wonderful experience to book through chatting. I chatted with one of the representative, who extremely patient and kind with me. Everything was great. I would come back to them again.

This is the first time I booked my tickets from this website to fly down to Denver City, for a conference. The experience was good and the prices were cool. Thank you.

Theeeee worst ever

Theeeee worst ever! I bought tickets from Washington to Denmark yesterday morning... they e-mailed me a confirmation for all of the flights. I contacted the airline directly to select seats but on one of the flights, my wife and I could not sit together but grabbed them anyway and maybe try later to change seats.
I contacted the airline a few hours later and noticed the flights were not listed. The airline told me that no E-tickets were not issued for some reason and to contact BookAirfare. BookAirfare told me that my credit card did not go through and they sent me an e-mail. NO E-MAIL WAS SENT and my credit card has no problems. I checked the junk mail and spam folders... nothing from BookAirfare. They did tell me that seats ($750 x 2) were still available BUT the price was now $200 more for each ticket. WHAT A BUNCH OF SCAMMERS THEY ARE! AVOID! I would rather walk than fly with BookAirfare.

I requested to sort out my login credentials as I was facing issues. The customer care executive promised to call back within 5 minutes. She did and the issue was sorted within a short time.

I booked some of my best London ticket deals from this website over the past few months, since I frequently travel to London. Its a great option for the ones that want to travel cheap.