BookingGroup

Great customer service and knowledge and also for the prompt delivery of vehicle. Start to finish no problems or extra add on charges upon the return of the vehicle. Ian it shows customer service is your priority thank you for your follow up call.

First time car renter with BookingGroup. My service was great. A lady named Jamie helped get us started on our way. She was out going and a delight to speak to. She explains the service clearly and we could tell she enjoys her job.

I am very satisfied about your rental car service, all went well including reception and car return, the car was in order and did the job. I have received today debit on my card accordingly to the agreed contract price and so I can confirm you that when I will be again in Costa Rica next year, I will rent the car again.

I got into an accident and had to get a car at this location. All the employees were working really hard to get people situated and the office was packed. One guy working was cleaning out a car in his suit.

I got a rental car while my car was being repaired, and the while process was very easy and painless. Staff were friendly and helpful. The optional insurance could be cheaper though - in my case had I opted for it then it would have cost >500 for the duration of my rental

Very positive experience. The office is located 10 minutes drive from the airport. We came with a LOT of baggage. We called them from the airport they picked us up after 10 minutes. Great company. Will hire again

The main reason for our excellent experience was the agent who helped me at the rental location. I wish I had written down her name, but I didn't think of it at the time. She was very professional/helpful/efficient.

I have had some awful experiences in the past however BookingGroup are slowly winning me over. Alice who dealt with my booking when I arrived to collect my car was friendly, and professional. She was also there when I took my car back and again was amazing

They inform you of all aspects of what is required of the customer and give information required of themselves. I have rented from this location twice recently, and intend to keep coming in the future. Great customer service!

We rented a car for a vacation in Las Vegas. We had to cancel the trip a month prior to the date. We had absolutely no problems with bookinggroup.com that we used for our rental car. We were given a 100% refund by simply cancelling on line. We had no questions or aggregations. I wish the same could be said for the rest of our vacation planes that were supposedly insured.

I would like to thank you for the excellent service you have provided with the car rental. Everything went well during my trip. Once again thank for everything and look forward to keep working together.

Super easy pickup in Riga and even easier to drop off in Berlin. Got great car and had no problems with the car or the rental company. Supplementary insurance and nobody wanted to turn it on. In Berlin there is a shuttle to the airport

Some days the wait is long because of so many people coming in but, the staff work so smoothly to get everyone out with their rental. I will miss everyone there because I am moving upstate but I must say great team work, great location, great rental.

Everything went smoothly when I went to pick up the car. The price I was quoted on line was what I paid, plus a choice of insurance. I really appreciated the phone call 2 days after the return to tell me what I would be billed. Same as when I left

Received Great Service with no hassles The guys here at forest park location was friendly and knowledgeable about there service, they explained things very well the process was quick i was in and out. The car was neat and clean

I have only used BookingGroup on Nappanee St because they have been very helpful, quick and very friendly. My last trip was made very easy for me by their associate, but I never got his name. I would like to thank him for taking time to advise me on all options available to me.