Booksi

You supposedly get 3 days to opt out, which I did because the original offer I signed because of I could no longer find. Of course, not only did they not credit me for the 3.99 trial, they also billed me a second month. They did eventually credit one of them, but not until I had to waste precious time chasing down a refund. DO NOT JOIN

Paid for one place and was booked for another and charged fees which cost more than the trip and now will not refund the fees even with the trip no longer booked. These guys are as bad as the thieves in mexico, just more blatant.

Booked their 5 day cancun stay and the charged my card without even letting me pick dates. No confirmation sent to my email or any way to finish my reservation. Logged into their site and it shows no reservation for me yet my card has been charged through my bank.

I paid for a vacation, then when I tried to book it, there are no available dates at all! Tried their customer support to only get my emails blocked! BEWARE!

After spending two hours on the phone…
After spending two hours on the phone booking this trip, I called the next morning to cancel due to the closure of my company and my now unemployed state. They absolutely refused to refund any part of money and were quite nasty about it, saying if i dispute it on my card they will send the recorded message of my understanding of there policy. Shame on me for not seeing thru there nonsense and who wants to buy a timeshare anyway. I would find another avenue for vacation time if i was you. There is a lot of bait and switch here also.

After talking with agent Taylor and being informed that I had to pay an additional $150 (refundable at check-in in form of an American Express card), and that I had gone past a 7-day required period to cancel, and I have to attend a required 2-hour sales speech. I asked to cancel the entire thing. She informed me I would not be able to do that because of the required 7-day period to cancel. It's the typical "bait and switch" process. Stay away from this special deal. Woodrow Proveaux

Fraud!
I booked it and found I cheated. I am trying to call and email to get my refund as I booked for 2 adult and 2 members and they confirm for 2 members only but no body replying on email and 1 nobody ready to listen on phone call after 1 hour waiting time to connect with them.

- Once you booked don't expect to cancel it.
- They asked me $150+ tax extra
- They booked for me for 2Adult and 2 kids and confirm only for 2 adults. Of course I can't go without 4 years kid.
- They forced me to changes travel dates while I booked as per availability on website.
- Now they are forcing me to change location.
- Not getting any response from email support.
- 40-50 Minutes waiting time to connect with them using phone call.

I received a reservation number with the prompt to call to complete. Called 3 times and still no vacation. No return phone calls as promised and now they cant book the area as promised. Not sure I want to vacation with these people

I had The worst experience ever buying a package from this company for my vacations. I got a package, I selected the days I was going to be there and bought my ticket. Then they said I had to call to confirm my reservation and When I called they told me they didn't have availability, they could offer me something else around the area charging me almost $1,300 in "taxes". SUCH A SCAM... I asked for a refund Don't believe in the Ads they run. I wont buy anything from this company ever again First and last.

Books/ Monster.com which work together are a scam company. I booked a trip with Books and when I went to confirm they added extra charges to my trip and told me there would be more charges when I got there.
So I cancelled the trip. Now they won't return my monies and I have to have my Credit card company go after them to get my money back. Stay away from this company. Richard Brown

Bought a package for $199 and my Amex contacted me that there was the $199+ charge and a $500+ charge attempting to be made. I said NO and the one charge was declined by Amex. The next day I wanted to book the hotel and the call goes to a 3rd party to see if you "qualify", asking question on marital status, income…and when I asked why they needed any further info I was told that we needed to attend a presentation for 90-120 minutes at the hotel. I said that I only signed up to stay at hotel and nothing states otherwise. The 3rd party would not refund us nor does the initial site have a number to contact them. This is a scam in my book..

After I purchased my discount vacation, I called to book my vacation 2 weeks later and was informed that I would be required to pay a $200 booking fee and attend a timeshare presentation. When I tried to cancel, I was informed that I only had 7 days to cancel. I filed a claim with my Capital 1 Visa card, which was ultimately denied, sticking me with a vacation I cannot use. Since that time, they no longer provide a phone number to their customers, email is the only way to contact them.

PLEASE do not fall for this! Remember, if it is too good to be true, it is NOT true! I'm an idiot and fail for it... "what did I have to lose" I thought, they guaranteed you'd get a full refund if you cancelled within 7 days. WRONG! As soon as I purchased this "AMAZING" deal, I called to schedule my reservation... low and behold, I got put through a crazy and hard to follow sales pitch and before you know it, I was charged double what was advertised. And then, when I tried to get my money back, they refused to return the new charges. They said I could transfer those to another vacation in the future... whereupon I'd likely get charged AGAIN! This is an absolute SCAM! DO NOT FALL FOR IT!

I canceled my reservation 5 minutes after I booked it. Now I have to send a letter for them to cancle it. Absolutely stupid policy. I will never book or recommend this company to anyone. Who knows if you will get the letter in time before the 7 days are up.

I booked first time with Booksi and paid online ($350ish for 5 nights). On trying to set the dates (you'll get email saying not confirmed yet and to call a tel #) they wanted another $168.88 to reserve the dates which I agreed to then they explained that on arrival there is a mandatory 2 hrs presentation... that I refused to do and now I am trying to cancel and get money paid back... not so easy as I have spend the 3rd day trying to call Booksi on tel *******229 and after being on hold for about 1 hrs get disconnected. Pretty much seems impossible to get money back.
In future I'll stick to Travelzoo or another trusted site. I guess if your time means nothing to you and you are okay with losing 2 hrs of your life the rates are cheap

Update - after trying to get this resolved for a month, Stacy advised she was issuing the refund as the seller and prior representatives should have done due to their sales tactics. I truly appreciate Stacy resolving this matter in a timely and professional manner, she was a savior!

UPDATE! I've tried resolving this with them for almost a month but despite my efforts they will not speak! I have returned their generic voicemails, but when someone picks up, they are silent (except for the chatter in the background) while i'm saying "hello" multiple times, then they hang up. Despite their claims of wanting to resolve this issue, they obviously do not! This company has now been reported to the State and Federal agencies for fraud and DTP violations, as well as to the BBB.

SCAMMMMMM Stay away from this company: Monsterrg.com
It all starts with booksi.com and all of your information goes to a different company!
Travel scams goin on! Once you make the purchase, the deceptive trade practices and fraudulent inducement escalates! You will soon find out if you cancel for any reason; you lose all your money! Its Disgusting! This company will tell you whatever it takes to manipulate you into a purchase! Spread the word!

My fiancé and I have tried with 2 different cards to purchase and it keeps declining and saying "over limit". Upset because I wanted to take advantage of the Black Friday deals but I highly doubt booksi will honor those.

I paid booksi and their partner in crime, monster booking, over 3 times the price advertised. Then the reservation was cancelled (the 3rd one cancelled). I am in the process of disputing the charges with my credit card. If that isn't successful, I'm out $1500.00, plus about $500 it cost me to change the airline tickets. I can't say it loud enough, STAY AWAY FROM THIS BUNCH..

When my review posted, I was contacted by the company who did apologize and issue me a refund which I was very grateful for!

I am writing to address a concerning matter regarding my recent reservation and subsequent charges for a stay at the Grand Oasis Cancun. I booked a package with your company for $360, expecting it to cover all expenses, but I was later surprised to find an additional charge of $739.02, which was not disclosed in the initial package.

The additional charges were purportedly for "Resort taxes and fees for that all-inclusive experience," amounting to approximately $185 per person. These charges allegedly included all food and drinks, including alcohol, as well as gratuities for the trip. However, I was never informed about these extra costs during the booking process or in the package details.

I understand that unforeseen charges can sometimes arise during travel, but it is essential for customers to be transparently informed about these expenses in advance. Failing to do so creates a sense of deception and dissatisfaction with your services. Given the lack of disclosure, I believe it is only fair to request a full refund of the $360 I initially paid for the package.

I was initially offered a partial refund of only $100, which does not adequately address the issue at hand. I kindly request that you reconsider and provide a full refund of the $360 as a matter of urgency. This action will help restore my confidence in your company and demonstrate your commitment to fair and honest business practices.

They keep trying to facilitate my needs and help me get the dates and Location important to me

Absolute scam. Steer clear. Complete bait and switch site. Once you call to confirm your reservation the price doubles. Good luck getting your money back even if you pay the additional "protection fee".

Update #1: This is not a reputable company. After talking with a customer service person, they said there was nothing they could do to get my money back. So, I posted this review and then they immediately refunded my money. Which is great, except now they're asking me to remove my review from this site. Other people need to know that that is is a bait and switch company, and the only way to get your money back is to post a negative review. Awful way of doing business.

Update #2: This company just keeps proving my point. They've now offered me a $300 hotel voucher if I remove this review. You know the saying "fool me once shame on you, fool me twice shame on me". Well, I'm not falling for it a second time. No way I'd book anything with you. Keep your voucher.

I now understand why they have a rating of 4.7 stars if they pay people to remove their bad reviews. Buyer beware!

I was super excited about the deal for Apple Tree Inn in Petoskey and before I gave Booksi.com my money I phoned the hotel for availability - and GUESS what?! The hotel told me NOT to purchase the "deal" - the hotel does not honor this so called special and you are out your money. What a horrific way to do business... be very careful! Buyer beware - I'm very grateful I phoned the hotel before booking this "special".