Boost Mobile

Trying to change to wife's plan with other carrier. Literally been on phone for hours to get pin. They keep transferring call and then eventually disconnect you. This should be illegal. Will pick up quick if paying.

Attempting the. 99 cent month try before you buy (2.86 with taxes, etc.). 2 brand new phones and neither were activated properly. Customer Service was worthless. Switched to Visible immediately instead. At least I was only out $6.

Not even going to waste my energy with details here. I'm sure everybody else has already said all there is to say. The moral of the story is this: Don't get Boost Mobile because it sucks. But seriously... let me know when there's a class action. Thanks.

Ordered 2 phones received 4. Damn near impossible to get a human to help you.
3 hrs to be given an address and # to return them at my own cost. WOW! Can barely understand anyone that did answer the phone after 5 different numbers called for help. 1st person then had to send me to another person. HATE INTERNET SHOPPING! Your stores never have stock. On top of all of that same phones i ordered 5 days ago for$129.99 is now $99.

As a previous member of boost mobil I had no issue until app switched. Been 2 months can't sign in... Can't pay the bill. And the number they give to call is no longer in service... Lost many contracting jobs due to this "issue " that's still unresolved. I will never purchase anything or be part of boost or any other associated networks. Verizon is expensive... However you never have an issue paying your bill or getting service... Sadly I tried paying my bill 2 weeks in advance and here it's 3 months later still non working. Waste of time and money! Now it's a game of playing how long it takes to fix. I'll update the review and look back to see how long it's actually been. Hopefully see everyone on a different network. I'll send the garbage crew to clean this up.

Absolute horrible company, in every conceivable way! Their service is horrid, and I've never had stable internet. Most of the time, my internet is completely down, but when it does work, basic Pages such as Google or Facebook take as much as a half an hour or more to load up. Their customer service is rude, condescending, and unhelpful. Even the manager of my local Boost Mobile store has told me on numerous occasions about some of the nightmares she is dealt with with this company! As if that isn't bad enough, they do not stand behind their policies or their insurance plans, and the phones they use are complete garbage. Trust me, you're better off with two cans on a string than to go with Boost mobile!

We have had Boost for about 6 months now. For the past 8 days we haven't been able to make or receive calls. This has happened 3 times in the past few months. When we call they say the towers are down and will be fixed the next day but obviously those are lies because here we are, still unable to use our phones. I am switching to Verizon even though it is much more expensive. At least I'll be able to use my phone. Boost, you are stealing people's money. You promise to provide a service and you take payment for that service that you do not provide. I hope someone files a class action lawsuit against you. It is simply infuriating that you're getting away with these types of practices. Shame on you.

They have failed on every front so far for me. I use my mobile phone to play games, and they lag me so bad, it's quite obvious there is a government agent playing man in the middle.

When I run out of data near the end of the month, I call and ask to buy more. "Sorry, we don't do that."

So basically this is a company that doesn't want to do business.

If over 10 seconds of disappeared packets at least once a minute is your idea of useful, try them out. But don't go over their monthly limit.
Also, their technical support has hung up on me numerous times.

Do not at any cost get boost mobile service! I would rather pay your deposit for a real mobile company for you than see you use boost! I'm a small business owner who was over his data and paid my bill early to get my plan restarted to have data per boost google yes you can do that. 10 calls later, 4 hang up's by them told nope we don't care what boost google says! I lost out in nearly 500.00 having employees waiting to get pick up info from me. I just hired 3 new employees I'm adding company phones but yeah you guest it they Will Not Be Boost Phones.

They were professional when I added a second line. I went in with a few questions about my phone because I paid taxes on a free Moto g 3 x fast... im happy with my phone. Can't afford the insurance but me and my hubby won't get disconnected**** thanks to Boost mobile best plans honest people. Nothing ever boring. The reps and Oroville manager is spectacular chic! Better believe it***** dig.

People are the worst and the phone service sucks. Rip off monthly and cant make a call when I really need to. Avoid boost mobile at all costs! I hope one of their employees wakes up gets revenge for how all have been screwed by this company. Terrorists at best or the devil himself!

They charged me twice & charged my bank account even after reporting that the phone is not working & removing card from account. Boost mobile are a bunch of frauds! Your better off going to cricket or metro.

After being a loyal customer of Boost for six years, I left them last month.
Customer service was the worst! People that could barely speak english! Thier "unlimited" have very little data, and they are QUICK to shut it down! I paid my monthly bill, on time every month...and the one time I needed an extension of 5 days, they told me they don't do that...but here's a $5 discount on your next bill.
A lotta help that was. I had to buy a new phone...with my new cell service provider, the phone was free.
Boost could care less about thier customers, and thier service sucks. Run away from Boost...run as far and as fast as you can! ‍

So I switch to boost mobile last year in the fall, and my bill was originally $50. As I went into the year they kept sending me messages saying my data is running out, so I had to buy an add on. I did that but yet it still said that it was running out. My bill kept going up for some reason so I went to them and they said it's bc of my data. Do not get boost. Get T-Mobile or just something better for a better price

Every other review is the same thing, keep scrolling down and you will see this is a scum bag company. 2 hours estimated I was waiting to try to solve an issue with texting one person under my contacts. I had some issues with the text app with being able to text my family member. They could text me but my text didn't go through. This was the primary complaint. After about 2 or 3 agents later I finally asked for a supervisor to be placed on hold for another hour. When I get my refund check in March, bye bye boost see ya. Another customer you lost for your incompetent customer service! Don't deal with these jerks and that's being nice.

Boost customer for 10 years. Ok prices but everything else is a fail. Phone always roaming, stores are ghetto, price and plan changes ALL the time and no one cares! No deals, no credits, absolutely nothing. Most definitely my last month with boost

Can't access your Boost app or website? Make sure to turn off your VPN, as Boost's new software does not play nice with this layer of protection. Boost help was not aware of the issue, and it's not mentioned on their website. You'll save yourself much frustration. Their rates are low, their online service confusing, physical store clerks are actually very helpful (but less convenient as you need to go there...)

We were Boost customers for a few years - decent coverage, good rates, etc. At the start of this year they insisted that everyone upgrade their SIM chip - they were changing to a new network. My son no longer gets coverage at college, I get no service in my mom's town and my husband has minimal service where he works. They refused to acknowledge it so we decided to switch providers. In order to do so, we need our account number - they REFUSE to give us our account number unless we trek into the store to physically obtain it. Which is a challenge when you're dealing with disabilities. This is insane. I don't know what happened - they used to be good. I'll never recommend them at this point.

I've been with boost for 10 years. Never had issues until Dish bought them. I'm trying to order a new phone and I'm constantly getting error messages. I have the money. Boost is going downhill and its a shame. The data really sucks now unless you're in a city. Small towns and rural areas are spotty. Come on boost.

I wish I can truly explain how frustrated I felt when my auto pay didn't go through and I had to pay manually and still fail to get working service. Talked to 3 different customer representative in regards to same problem and got very different answers. Got promised one thing and did receive it. Had to change phone provider after using boost for 8 years I just can't deal with them no more. Dishonest company with slick techniques that only create more problems. I truly hope boost will go out of business cause they don't deserve to be around.

Boost Murray and hi 24... A Mexican hideout...
The little Mexican girl...got upset because I opened the business door... she was looking at herself in a mirror...I was a white male... mistake!
She is 18... barely out of puberty... don't go into the store if want service... the only thing that the Mexican girl does is take your $$$$ and don't expect her to know anything about service! She says go somewhere else... get out of the store.I will call the police... well after 45 days with this outfit.my 50$$$$$$$_ is going to another cell company.by by.bye bye...

I will try to do this without the use of expletives. Evidently, they are out to make money only without supplying any reasonable service. They charge too much for their horrible data and voice service, They will NOT allow one to change the billing date and trying to get in touch with a live human is impossible. When I called to get my account number (because it is not posted anywhere on one's account page), instead of saying "hello" the guy asked me why I wanted to leave Boost. They must get a lot of people realizing they SUCK. Run, run away as fast as you can.
Take your money and go elsewhere.

Dish network should never be allowed into the cellular business. Data sucks, they're using At&t tower's, so that being said. If you are not a customer of theirs oh well. Customer gives the same blah answers. I cut my losses and went to Verizon. What a relief, faster speeds and customer service is a lot better. Boost mobile is not own by Sprint or TMobile. Run away from dish network and boost mobile all together.