Build.com

I would have given them ZERO stars, but I had no choice but to give them one star.

I have never experienced anything close to the fraudulent interaction I had with Build.com yesterday.

I would consider myself an educated consumer and order a lot of merchandise online, and I can tell you that Build.com is by far the worst online company with the worst cancellation and refund practices I have ever had the misfortune of dealing with.

Now that I have done my research (I should have looked them up BEFORE I got tangled up with them), I see that Build.com has thousands of complaints against them and one of the worst online company ratings I have ever seen.

They tout themselves as a website for builders, but in reality, they are in the business of ripping people off.

I also noticed after my unfortunate dealings with them, that they have no cancellation policy. I am assuming thats because they make it nearly impossible for unsuspecting customers to cancel their orders.

I am hoping to get a full refund of the $1,970.11 they fraudulently charged me. But regardless of what Build.com decides to do, I was luckily able to dispute the charge through my credit card company.

Build.com lied about delivery and then lied about the order being processed a half an hour after I placed it, even though I was sent an email letting me know that the order would not be delivered until 3/5/18, despite their promise that the delivery would be received on 2/9/18.

Build.com is nothing more than liars, who deceptively and purposefully engage in fraudulent business practices.

Until I receive a full refund, I have decided to spend my entire day and days until my refund is posted, sending out bad reviews about Build.com.

DO NOT order anything from Build.com unless you are prepared for nothing but aggravation. And be aware that canceling orders once they are placed is all but impossible.

From the reviews (all really bad) that I have seen on BBB, this is their modus operandi.

In many of the online complaints, I see that their business practice is to give people an extremely hard time canceling orders, even if it is immediately after ordering, as was my unfortunate experience. And getting a refund is also near impossible, so good luck.

You should also be careful when ordering on Amazon that Build.com is not the seller.

From what I've read, they they find a way to rip people off through Amazon as well.