Canada Post is a costly national disgrace and a man made disaster. Canada Post in its current form must shut down immediately. Its service is totally unreliable useless and the worst in the world. Mail and packages are lost, fully damaged never delivered; this happens 99%of the time. Unbelievably I the tax payer am paying for this crappy non-service with my tax dollars! Shame on the leadership for this useless service! I would give a worse rating to Canada Post if possible here. Pls immediately privatize Canada Post so it is run properly!
The shipment is currently late, for more than 24 hours is out for delivery and no more news, it was mentioned that it wa sent first time to a wrong recipient. Really it's nonsense
Their customer service does not know any more than you in the tracking system.it is however a local shipment on the island of Montreal
Their tag line is security is of utmost importance but when my parcel got stolen from community mailbox, no one took responsibility to investigate and issue refund. Instead I was told go to police and report it. Not sure how efficient the mail delivery agents are, I have doubts if the mailbox was left open.
Called Canada post customer service line to find out about options for oversized packages delivery. The person on the phone didn't know the answer. After my request to talk to the supervisor I was asked all kind of personal questions which had nothing to do with a regular call about services they provide. Felt like it was a police station, not a service provider. Quite an unpleasant experience.
Such a worst service i have ever experienced is with canada post. There was no option for 0 rating. You guys are terrible. I shipped my luggage within canada and they lost it and they took more than 2 months to investigate it because Canada post is full of careless workers. They are not responsible with their job. My luggage cost more than *******$ and they send me a cheque of 100$ which i think i should appreciate them for this amount thank you so much. Please everyone don't trust these bull$#*! guys.
If I could rate Canada post a zero I would. I've ordered online from multiple sites and paid for express canada post. I'm now waiting on yet another delivery which will end up being 7 full business days if it arrives when estimated. Has happened many times sometimes up to 10 days for express mail. Maybe there will be more options to choose different delivery services online if people speak up when ordering for a non Canada post option. I do. Poor service paid for.
They don't deserve any star. My traveling suitcase was shipped from Germany and when it got to Canada it was stolen and to make things worst all the stickers which were supposed to be on the suitcase were remove and place on an empty box and delivered to me. When i tried following up they told me my complaint should be against DHL in Germany because it was shipped from Germany. I believe Canada Post employes are thieves and there is nothing anyone can tell me otherwise. Picture of suitcase sent to me vs what i go delivered.
It cost me $21.90 to have tea mailed to my mother a mere 3hr drive away. Yes, that's their standard shipping. NEVER again. Canada Post is a royal rip off and once I launch my business, Canada Post will most certainly NOT be a company I ever consider doing any form of business with whatsoever.
I had ordered a jacket to be delivered by Canada Post. The tracking information showed it arrived in my city and was out for delivery... And then was never delivered. The tracking has not updated in 10 days now. I filed a claim for an item not delivered a week ago, and just received a notice from Canada Post that they don't know what happened to the package, and it is lost.
How can this be?! How does a large package just disappear and cannot be found, even when it is being tracked?! I have experienced this with Canada Post in the past, so this isn't even the first time. It just astounds me that that this can happen. I cannot emphasize enough how much I do not recommend Canada Post, and how disappointed I am in our national mail system. Terrible.
This is by far the worst delivery service you could ever ask for. They know they're one of the only options and pair that with the worst customer service you could ever ask for. Now I can understand a bit of confusion and misplacing items around the holidays but this is unacceptable. My parcel was supposed to be here on a Thursday right after Christmas and it was shipped to a whole city over, an hour and a half away. Next day, they put it on the wrong truck as it's out for delivery. The day after, Nothing happened at all they just decided to leave it in the facility. Now today (sunday, new years eve) item was processed and NOT sent out for delivery. Now I will not be getting my mother's Christmas gifts until long after the holidays. Not until after the new year. Thanks canada post, you ruined both mine and my mothers holiday break
A package was sent to me. When it arrived in my city, some incompetent person sent it to central B.C.
When it returned to my city, it vanished.
Nobody knows who the incompetent person was
Well done Canada Post!
I paid around $100 for mail forwarding when I moved. I just received forwarded mail from 3 unknown addresses none of which were mine. I typed up a note explaining and pushed it back through my condo mail box. The letter carrier told the condo secretary to inform me to put in the condos outgoing mail slot in which you can barely fit a regular size envelope. I know where I would like the 3 catalogue size envelopes which contained a magazine or multi page documents to fit.
CP are international recognized as one of the worst. I believe they're listed at 427 I did on a google search.
Title: Express Post Fail: Costly Consequences and Disappointment
My recent experience with Canada Post's Express Post service was extremely disappointing. Despite paying for express shipping, my package remained in Canada for an extended period, causing a delay that now jeopardizes an important appointment and flight. This delay is not only inconvenient but will also result in significant mental and financial damages.
I contacted Canada Post to address the issue and requested the package be sent back to me, but they were unable to expedite the process. This lack of flexibility and the subsequent consequences have left me frustrated and dissatisfied.
I hope Canada Post takes this feedback seriously and improves their service to prevent such costly mistakes in the future.
I've been using their business account for about 10 years, and I've finally dropped them! I had a package sent to Trenton Air Force base, biggest in Canada, and they could not find it! Are you blind?!? Paid $30 for nothing, well it was my last $30! Got the package back, went to FedEx, 2 days later it was delivered(yes, used the exact small address) Canada post gone don't hill!
I've used CanadaPost a few times to ship something to my boyfriend in the states and no problems until now. My parcel was supposed to get to on July 20,2022 but it never showed up. They said it be there Friday and still nothing. Now they posted its delayed yet last mth I sent him something no problem. We both think someone stole it since the value was high. I'm very disappointed because this gift meant a lot to him and I. Guess I'm going to UPS for now on. 0 out of 5 stars
Contact information on the plastic bag… worth! All my stuffs wet and damaged. If keep asking for the issues, they ask for extra payment for next step. Whatever it could be solve or not! Surprised me!
Btw, that's not my first time bad experience!
Delivery not guaranteed if you live in an apartment (confirmed by agent). The drivers are not obliged to find your buzzer code or contact you if they cannot enter inside your building. FORGET if you need to sign something, they won't even bothering trying to deliver that package. Instead they'll send it to a post office which means to earliest is next day at a random post office location. 1. You don't get your package. 2. you have to wait another day on top of that to retrieve your package at a far location. So, so the question is why... why does anyone bother with this service if you live in an apartment. I truly don't know. Every other delivery company ensures your package is delivered unless the driver had tried everything.
Suggestion to every: if you can pay extra for another delivery service, do yourself a service and go with another company. This ones shockingly terrible and absolutely no benefits.
I took an express service from BC to QC, it's been 3 month since and not yet delivered. This never happen with amazon, fedex or dhl. Because it's federal reason why most people are forced to use it but sincerely it has to be replaced by another efficient mail company
So frustrating. They always give expected delivery date, but the package will not be deliver on that day. Its always 2 or 3 days delay. Even if you paid extra for express shipping. Dont trust Canada post
I've been waiting on a parcel since August of 2021. Because tracking number has been lost they can't do anything to find my package that has items over $300... I swear canada post should be put out of business... they don't give a crap about their customers as long as they get paid for delivery or charge people shipping and then proceed to "loose" (possibly steal) packages worth more to the customers they're happy... that's what they are
Canada Post CA has a rating of 1 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Canada Post CA most frequently mention customer service, next day and mail box. Canada Post CA ranks 377th among Shipping sites.